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Vera Cadillac - Service Center

Pembroke Pines, FL

4.7
2,773 Reviews
Call Service Center (844) 517-0823

2,773 Reviews of Vera Cadillac - Service Center

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July 13, 2023

Amazing service my car was picked up for service and delivered back to me Customer service great. More

by elainereid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

July 11, 2023

Great Dealer excellent Service. Service advisor Gio went above and beyond. Will continue going here. More

by RRAMOSHRII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
Report | Print
Jul 12, 2023 -

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

July 11, 2023

Service consultant and all staff was excellent to work with. Quick and efficient. Highly recommend! More

by Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alejo
Report | Print
Jul 12, 2023 -

Vera Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

July 09, 2023

Excellent service from Mike Credo at Vera Cadillac. Took all my questions and felt very good. As usual. Happy More

by LANEYSHELDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Credo
Report | Print
Jul 10, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Mike here at Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

Jul 10, 2023 -

LANEYSHELDON responded

Mike Credo the best!!!!

July 08, 2023

Car was sent in twice because it wouldn't start. They told me it starts and when I brought it home it didn't start. Not once, but twice. More

by MEL060282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave won't
Report | Print
Jul 10, 2023 -

Vera Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Leo Pena Service Manager

July 07, 2023

Very professional and knowledgeable staff, good quality service and follow thru. Very comfortable waiting area More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriguez was very professional
Report | Print
Jul 07, 2023 -

Vera Cadillac responded

It has been a pleasure serving you, Frank. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

July 07, 2023

Great customer service, service was very fast and efficient. I would definitely recommend this service center More

by angelyoung23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

July 07, 2023

Quality work, Excellent Service, Easy drip off and pick up, Lyft shuttle serve makes it very convenient. More

by superdaveservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Crato
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Jul 10, 2023 -

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

July 06, 2023

Vera is filled with professional staff. Every time I go, I receive top notch service. More

by tonya.jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jul 06, 2023 -

Vera Cadillac responded

Thank you, Tonya. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

July 06, 2023

Reliable and professional, Vera Cadillac is always dependable. Their staff is courteous and pleasant. Thank you for your good service. More

by dagreene13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geovanny was very helpful.
Report | Print
Jul 07, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

Jul 11, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

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