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Vera Cadillac - Service Center

Pembroke Pines, FL

4.8
2,814 Reviews
Call Service Center (844) 517-0823

2,814 Reviews of Vera Cadillac - Service Center

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July 29, 2023

Customer service customer service that’s all I can say with having several vehicles from Vera it’s because of customer service and the service department that takes care of us More

by Robin59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geo Rubio
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Jul 31, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

July 29, 2023

Mi carro regreso sin agua y sucio. , solo le cambiaron el aceite y estaba completamente cecina y le faltaba agua en todo y ni siquiera lo pudieron hacer los mecánicos de ustedes son uno More

by ADIENAMORELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servicio
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Jul 31, 2023 -

Vera Cadillac responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, Adiena, or let us know the best way to contact you and we will reach out. Leo Pena Service Manager

July 28, 2023

Great concierge service and repair. Everything went as scheduled. Very satisfied with the condition of my car when returned. More

by Ussteam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Jul 31, 2023 -

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

July 28, 2023

Very good service I would definitely recommend this car dealer to some one else with no problem More

by swtbun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not see
Report | Print
Jul 28, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

July 27, 2023

Everlasting ok , best services on town and costumer attention excellent , Conrad is the best very professional . More

by jbeltranpersonal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

July 27, 2023

Very professional team. The concierge pick up service is super convenient. Advisor maintains you informed of what is happening with your vehicle all the time. More

by JSENRAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jul 28, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

July 27, 2023

Great customer service, Very professional and courteous very impressed for first time customer. would recommend to my friends. Thank you Mike Hernandez More

by PETEMARTINEZ6905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
Report | Print
Jul 28, 2023 -

Vera Cadillac responded

Thank you for your business and this review, Pete. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

July 27, 2023

Great Custumer service, i would recommend this dealer to any person looking for a lease More

by FALENDO74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name of the person
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Jul 28, 2023 -

Vera Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

July 26, 2023

The services was excellent very professional Alex the advisor we can not complaint the recalled was done More

by IBIS92664
Recommend Dealer
Yes
Employees Worked With
Services department Alex
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Jul 26, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

July 25, 2023

Words cannot express how impressed I am by this dealership. I have purchased many Cadillacs in various dealerships in South Florida, but have never been treated so well in any of them. From the mom More

by hauserstephanie08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Contad
Report | Print
Jul 26, 2023 -

Vera Cadillac responded

Thank you, Stephanie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

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