Vern Eide Ford Lincoln - Service Center

I met Jacob Nikolas from the Sales Department after bringing my car in for servicing. We had spoken by phone earlier in the week. I hadn’t decided if I wanted to trade my car off, but knew the demand bringing my car in for servicing. We had spoken by phone earlier in the week. I hadn’t decided if I wanted to trade my car off, but knew the demand was high everywhere for used cars. My car was appraised just in case I decided to trade my car off. There was only 1 Ford Escape on the lot at the time, as the others were being used as loaner cars, so I took it for a test drive. Jacob and I talked about the car as he and I drove it, and when we got back, I told him if I got another car, I didn’t want black leather seats. I would also like a SEL not SE model. He told me they had one that had everything I had asked for with tan seats, but it was loaned out and he could get it for me. He figured out the price I would owe on the car with my trade in and rebates, and I finally said okay. I met with Kelsey Hanson in the Finance Department to complete the transaction. Since the car wasn’t there, and it would need servicing when they got it back, I decided to pick it up on Friday after work. Jacob sent me a picture of the car on my phone so I could see it, and when I got there Friday, I looked for it on the lot. I met Jacob and we went straight to the car. We got in the car and he went over the dash and everything in the car. He had already set some items up for me already. We got my seat adjusted and took it for a ride. He told me to contact him anytime with questions on my car and he will help me. I have already called him on things and he is so patient with me and very knowledgeable on the car. I am blessed to know him and will recommend him to anyone who is looking for a car. You are lucky to have him working there in your Sales Department. More

The service was prompt, the workers were attentive and pleasant, good location to get in and out fast, and scheduling over the phone was easy and again worker was helpful. pleasant, good location to get in and out fast, and scheduling over the phone was easy and again worker was helpful. More

Vern Eide Ford Lincoln is always very accommodating. The people there work with customers to make sure appointments are scheduled quickly. I've never had a bad experience. people there work with customers to make sure appointments are scheduled quickly. I've never had a bad experience. More

Great service. Got my vehicle in quickly after I called. Fixed the problem quickly the day I brought it in and kept me well informed Fixed the problem quickly the day I brought it in and kept me well informed More

On two different incidents I had Edie Ford do some waranty repair on my pickup. I was very pleased each time. Their shop is well staffed and and everyone goes out of their way to keep their customers waranty repair on my pickup. I was very pleased each time. Their shop is well staffed and and everyone goes out of their way to keep their customers informed of every thing and the employees are all very professional. I will definitely be back More

My car wouldn't start with the below temps we had on Monday. They came and jumped the car and I drove it to Coborns but wouldn't start again after getting groceries. They came and got me started again Monday. They came and jumped the car and I drove it to Coborns but wouldn't start again after getting groceries. They came and got me started again. Idrove out to the shop and they kept my car overnight and Jim gave me a ride home. Had a new battery in Tuesday by noon and they came and got me so I could drive it home! Thanks to everyone! More

Thank you to Brian and his team at Vern Eide! As usual the service they provide is timely, friendly and thorough. I always know what to expect and I have never been disappointed. the service they provide is timely, friendly and thorough. I always know what to expect and I have never been disappointed. More

Vern Eide employees are always courteous and knowledgeable about my vehicle. I am comfortable having service completed there. I know it will be done right. knowledgeable about my vehicle. I am comfortable having service completed there. I know it will be done right. More

My appointment was on time as scheduled and the work was performed very quickly. Jim got me in and out of there in record time and I was on my way home before I knew it. performed very quickly. Jim got me in and out of there in record time and I was on my way home before I knew it. More

This dealership is very professional, sales and service, and extremely considerate of customers’ time, concerns and comfort. I missed the coffee and 1/2 cookie though. and extremely considerate of customers’ time, concerns and comfort. I missed the coffee and 1/2 cookie though. More