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Vernon Auto Group
Vernon, TX
5,559 Reviews
The future is here. Everything we do, we believe in challenging the norm. We believe that the automotive purchasing experience is fundamentally flawed. If you are the type of person who wants complete control over your purchase experience without the pressure of a salesperson or having to negotiate back and forth, then we are the dealer group for you.
Streamline processes, nationwide delivery, and purchase experience from the comfort of your home. All with a dedicated Product Specialist, who is commission-free, to help guide you through your experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 5,559 reviews
December 31, 2020
5 hours in dealership. When they found out we wouldn’t 5 hours in dealership. When they found out we wouldn’t give a perfect review, they refused to sell us vehicle. Names star to identify 5 hours in dealership. When they found out we wouldn’t give a perfect review, they refused to sell us vehicle. Names star to identify More
by Frustrated
December 31, 2020
When I first visited Vernon Auto Group the staff was not very welcoming and it almost seemed a burden when we walked in. But, after being introduced to Derrick Wilson the rest of my time and experience ther very welcoming and it almost seemed a burden when we walked in. But, after being introduced to Derrick Wilson the rest of my time and experience there was great. More
by Hayden.hollar9
Employees Worked With
December 31, 2020
Derek, David & Matt and even the driver that delivered my New car to me were very communicative and made sure I was happy with my purchase the whole time. New car to me were very communicative and made sure I was happy with my purchase the whole time. More
by whitkneesmith
December 31, 2020
The most professional dealership that we have ever been acquainted with. On top of the process every step of the way. Communication was excellent. Streamlined process. We have never purchased a vehicle lo acquainted with. On top of the process every step of the way. Communication was excellent. Streamlined process. We have never purchased a vehicle long distance before, so this was a new experience for us. Everyone we came into contact with from Vernon Auto Group were courteous, professional and experienced in their part of the process. This made everything flow seamlessly from our initial inquiry to the delivery of our truck. The truck was just as described. It even exceeded our expectations when it arrived in our driveway. There was no high pressure salesmanship. They were great about follow-up. Overall, we are VERY pleased with our purchasing experience with Vernon Auto Group and would highly recommend them! More
by Rtrigg3
Employees Worked With
Other Employees :
Brittany, Megan Hernandez, Kayla Fry,, Martin Oronia, Katelyn Zapata
December 31, 2020
Everything went smooth, all sales people that were involved in the truck deal were intelligent and knew what they were talking about. Would recommend to other people. involved in the truck deal were intelligent and knew what they were talking about. Would recommend to other people. More
by Hunterearls
December 30, 2020
We purchased a new suburban. The transaction was smooth and the vehicle was delivered to our driveway. Great customer service. Will use Vernon Auto Group for future vehicles. and the vehicle was delivered to our driveway. Great customer service. Will use Vernon Auto Group for future vehicles. More
by Jarrett
Employees Worked With
December 29, 2020
I'm very pleased with Vernon Auto Group. Thank you Morgan Chavez for all of your hard work and time. I will return to buy my next truck from Morgan and Vernon Auto Group. Chavez for all of your hard work and time. I will return to buy my next truck from Morgan and Vernon Auto Group. More
by cody
Employees Worked With
Morgan Chavez
December 29, 2020
This dealership is awesome!! Service level from sales to finance to the delivery team was excellent! Steve Ybarra was great! Can’t wait to buy from them again finance to the delivery team was excellent! Steve Ybarra was great! Can’t wait to buy from them again More
by Jerry
Employees Worked With
December 28, 2020
Katelyn and everyone at Vernon Auto group, was very helpful. It was a great buying experience and will recommend for anyone to give them a try. They were very accommodating and the process was really s helpful. It was a great buying experience and will recommend for anyone to give them a try. They were very accommodating and the process was really smooth and efficient. Thank you! More
by Chavezsc7
Employees Worked With
Chris , David Foster, Katelyn Zapata
December 28, 2020
I’m very well pleased with Vernon Auto Group.. I had the pleasure of dealing with Steve Ybarra and will return to buy my next car from him.. Very laid back and honest with me.. The whole transaction was d pleasure of dealing with Steve Ybarra and will return to buy my next car from him.. Very laid back and honest with me.. The whole transaction was done over the phone in less than two hours!! Very pleased!! More
by Mar44dav
