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Vernon Auto Group - Service Center

Vernon, TX

4.9
39 Lifetime Reviews Review Dealership

39 Reviews of Vernon Auto Group - Service Center

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August 15, 2020

"Service"

- dwightgail

After 2 weeks I was given 2 different reasons why vehicle was not done, I contacted my dealer in Surprise Az, he said they would have the job completed within a week.

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Recommend Dealer
No
Employees Worked With
not sure of the people's names that helped me
August 05, 2020

"Siempre un trato profesional y un excelente servicio, la..."

- omarzito100

Siempre un trato profesional y un excelente servicio, la entrega del vehículo fue de manera profesional y siempre manteniendo una comunicación de manera adecuada y corrrecta

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Recommend Dealer
Yes
Employees Worked With
Aug 07, 2020 -

Vernon Auto Group responded

¡Gracias por compartir! ¡Disfrutamos trabajando contigo!

February 25, 2020

"Kyle at Vernon Auto Group was really great to work with..."

- Nick L

Kyle at Vernon Auto Group was really great to work with on trading in our old vehicle and purchasing a new one. He made the process very easy and helped us get the vehicle we wanted at the best deal possible. Also, the finance manager had everything lined out when we showed up to sign and made the process very easy and straight forward. Overall we are very satisfied and had a great experience working with Vernon Auto Group.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Chase Maldonado
Feb 28, 2020 -

Vernon Auto Group responded

Thank you for the great review!

November 25, 2019

"Excellent customer service in the Service Department...."

- Melanie

Excellent customer service in the Service Department. They worked diligently to find the problem with my vehicle and explained everything they were doing. Tommy was great to work with and deserves many KUDOS for his help.

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Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
November 20, 2019

"Great dealership to work with. Makes buying a new car or..."

- ccfarms.cox

Great dealership to work with. Makes buying a new car or truck easy. No hassle no trouble just seamless transactions. The service department will get you in and out fast.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Dunson, Cody Dunson
Nov 22, 2019 -

Vernon Auto Group responded

Thank you for letting us help you with your new vehicle purchase!

November 01, 2019

"CHECK ENGINE LIGHT"

- Greg58

Took my 2018 GMC 3500 Duramax in for service. Dealership couldn't get the check engine light codes to repeat and I picked it up the next day.

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Recommend Dealer
Yes
Employees Worked With
Mark Dunson
Nov 04, 2019 -

Vernon Auto Group responded

Thank you for letting our service department help you. If you need anything else please give us a call.

October 28, 2019

"Recall fixed on my sons truck and it was done immediately..."

- Happy customer

Recall fixed on my sons truck and it was done immediately and only took 30 minutes. Thank you again Mark Dunson for the quick response!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Cody Dunson, Mark Dunson
Oct 30, 2019 -

Vernon Auto Group responded

Thank you for letting us take care of your service needs. We look forward to working with you in the future.

October 22, 2019

"Great service "

- Sanfred

I live remote from dealer and have to plan trips to dealership city. Called service and explained situation. Service writer worked me in. Visit showed professionalism and courteous customer service. I will definitely continue to take my vehicle to Vernon Auto Group for service.

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Recommend Dealer
Yes
Employees Worked With
Cody Dunson
Oct 23, 2019 -

Vernon Auto Group responded

Thank you for letting us service your vehicle.

October 11, 2019

"Excellent service and fast"

- Roberto Sanchez

Fast and friendly service. Tim the service oil change tech is excellent and fast . Would recommend this place to anyone. Will continue to do business with service department.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Cody Dunson
Oct 17, 2019 -

Vernon Auto Group responded

Thank you so much for letting us keep up the maintenance of your vehicle. Thank you for being a loyal customer.

September 26, 2019

"From sales to service "

- Mvoss2576

From sales to service the dealership is great. Friendly and professional. They were dedicated to fixing an issue I had with my vehicle and always greeted me by name

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Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
Sep 30, 2019 -

Vernon Auto Group responded

We look forward to serving you in the future!

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