Vernon Auto Group - Service Center

What a great company! We purchased a new car from them and just had it serviced for the first time. They were very professional, friendly and explained everything I needed We purchased a new car from them and just had it serviced for the first time. They were very professional, friendly and explained everything I needed to know. They answered my questions satisfactory and had it ready to go when I needed it. I would highly recommend them! More

I received quick courteous service. Everything was very clean and well taken care of. I will return. Everything was very clean and well taken care of. I will return. More

My wife was treated with respect and consideration. Each area of service needed on her car was explained to her and she was in and out in less time than she had expected. Each area of service needed on her car was explained to her and she was in and out in less time than she had expected. More

They have always taken excellent care of me. I purchased a new 2011 GMC pickup 14 years ago from them and when I was ready for new Yukon in 2024 I immediately got in touch with Chris Dunson. He I purchased a new 2011 GMC pickup 14 years ago from them and when I was ready for new Yukon in 2024 I immediately got in touch with Chris Dunson. He made sure I was taken excellent care of on both my purchases. They are the best! More

Had my oil changed at the Dodge House of Vernon Auto…super attentive people, facilities, and good service. Auto…super attentive people, facilities, and good service. More

service manager Jame Baker was top notch, he explained everything they did to my truck. Might want to consider giving him a raise. Very polite and knowledgeable. everything they did to my truck. Might want to consider giving him a raise. Very polite and knowledgeable. More

The service was preformed quickly and cleanly. I had another pickup serviced yesterday at another location and they spilled old oil out of the filter. The old oil dripped on the floor of my barn. I had another pickup serviced yesterday at another location and they spilled old oil out of the filter. The old oil dripped on the floor of my barn. More

Service was fast, employees accommodating. Facility was clean, waiting area and restroom were spotless! Perfect. Facility was clean, waiting area and restroom were spotless! Perfect. More

I purchased a 2025 Chevy Equinox from Vernon Chevrolet (part of Vernon Auto Group) in October of 2024. By January, it already had a transmission fluid leak. The service department diagnosed this leak on J (part of Vernon Auto Group) in October of 2024. By January, it already had a transmission fluid leak. The service department diagnosed this leak on Jan. 17 and has done nothing to fix this problem ever since. Every time I contacted them, I was told "tomorrow" that GM Roadside Assistance would send me a loaner and pick up my vehicle for repairs. Tomorrow never came despite waiting all day at the house for this promise to be fulfilled. I contacted GM Customer Service on Jan. 31 and they called me today and said that they still haven't had a response to an email that they sent to this dealership. I informed them that I got tired of waiting for Vernon Chevrolet to fix this factory defect, so I took my car to a different dealership and traded it in. Very disappointed with the lack of response from Vernon Chevrolet and I'm glad that I no longer need to deal with this dealership! More