Mazda of Spartanburg

Worst customer service ever. Salesman was great. Management were a bunch of punks. Don't waste your time! Salesman was great. Management were a bunch of punks. Don't waste your time! More

After a lot of research I decided I wanted a new Subaru Crosstrek. The model that I chose was the 2024 Crosstrek Limited in Alpine Green. At the time I decided on this model it was not yet available. I wen Crosstrek. The model that I chose was the 2024 Crosstrek Limited in Alpine Green. At the time I decided on this model it was not yet available. I went to the dealership in May with a print out of what I wanted. Andrew was the sales person that came to help me. I showed him the print out and he told me that he could place an order for me to get exactly what I wanted. He informed me that it should arrive by the end of July. I spoke with Andrew a few times throughout the process to check on the progress of my car. On July 29th Andrew contacted me to tell me the transport had just arrived with my car on it. My wife and I went that afternoon to purchase the car. Andrew met us as soon as we arrived and started the process. Everything went perfect. He introduced us to the finance manager to process the sale. Within about an hour everything was complete and Andrew took me out to my new car to show me the features and answer any questions I had. I have to say that this was the best car buying experience I have had. I would definitely recommend Vic Bailey to anyone looking to purchase a new vehicle. More

The service has always been very friendly, and the sales process has been low pressure. The dealership is clean and welcoming, and my family experiences have always been superb. process has been low pressure. The dealership is clean and welcoming, and my family experiences have always been superb. More

We are completely satisfied with our dealings with Vic Bailey. Personnel were excellent to work with and everything has been very good since. Bailey. Personnel were excellent to work with and everything has been very good since. More

The online salesperson said they would send vehicle details “soon”…”soon” turned out to be over four hours. details “soon”…”soon” turned out to be over four hours. More

They found the lane notifier problem a fixed it a no cost. We were grateful. cost. We were grateful. More

Vic Bailey has such a friendly staff. Shannon, the managers, and staff were all phenomenal! Highly recommend this wonderful dealership! Shannon, the managers, and staff were all phenomenal! Highly recommend this wonderful dealership! More

Everyone at Vic Bailey Subaru made our car buying experience wonderful. No hassle, no gimmicks; just fair pricing and quick friendly service. experience wonderful. No hassle, no gimmicks; just fair pricing and quick friendly service. More

Excellent staff who treated us with both courtesy and prompt service. We will be happy to continue our association with Vic Bailey Subaru. prompt service. We will be happy to continue our association with Vic Bailey Subaru. More

We recently moved from Charlotte to Spartanburg. We prefer to use the dealer for routine maintenance. While checking in with Service Department the cost was more than I remembered being quoted when We prefer to use the dealer for routine maintenance. While checking in with Service Department the cost was more than I remembered being quoted when making the appointment. The Service Manager happened to be walking by and we discussed what happened. He graciously only charged us the lessor amount that I understood was the cost. He also included a tire rotation at no added cost. I have never been treated as kindly by a Service Department as that day. Will definitely be going back. More