Vicksburg Chrysler Dodge Jeep RAM
Vicksburg , MI
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Came to visit my sister I live in Taylor MI. Came to vicksburg chrysler to have fluids checked in my jeep. Hands down best experience I've ever had. Came to vicksburg chrysler to have fluids checked in my jeep. Hands down best experience I've ever had. More
Brought my dodge ram in for service. Was a great experience. Mike was very helpful and didn't take long at all. Great place to go for service. Was a great experience. Mike was very helpful and didn't take long at all. Great place to go for service. More
Bought our truck here and the salesman Joe Mater was not pushy and was so knowledgable! He has always been there for us no matter what. Any questions or service concerns we have had, he has always bee the pushy and was so knowledgable! He has always been there for us no matter what. Any questions or service concerns we have had, he has always bee there to help. Their staff is like family! More
Service department was terrible, I made an appointment two weeks in advance to get my vehicle serviced and they ordered the wrong parts and failed to communicate it to me keeping my vehicle for an extra d two weeks in advance to get my vehicle serviced and they ordered the wrong parts and failed to communicate it to me keeping my vehicle for an extra day forcing me to find a ride to work..what's worse is the guy Mike at the counter didn't even give me a courtesy call saying my van wouldn't be ready that day I had to call when the place was nearly closed to find out .forcing me to find a ride to work the next day...never again More
Purchased a Chrysler Voyager from Byron Hice and had a very positive experience. Have been to Service Department once and they were great to deal with. very positive experience. Have been to Service Department once and they were great to deal with. More
Todd my salesman was awesome. Todd and the other friendly staff treated me well. I will tell my friends about Vicksburg Chrysler Jeep Ram. Todd and the other friendly staff treated me well. I will tell my friends about Vicksburg Chrysler Jeep Ram. More
Great & friendly staff. When we got our new van home it was having a minor technical issue with the entertainment system. They came to our house nearly 90 minutes away with an identical new van and switc was having a minor technical issue with the entertainment system. They came to our house nearly 90 minutes away with an identical new van and switched us out! That was above and beyond anything we were expecting. More
This dealership does not have any true care of their clientele coming here or maintaining their customers. They speak down to you if you have questions and never respond once sale is done. They had clientele coming here or maintaining their customers. They speak down to you if you have questions and never respond once sale is done. They had promised three things to us that they should done to the truck on the day we pick it up cleaned out, fixed mirror, and topped gas. Did not follow through on any of it. To back their broken promises they said they would have mirrors shipped. Few months out still nothing. These might be small things but to be putting your trust and hard money into a place you would expect them to follow through. Also truck has had to go in to be fixed a few times now. Seriously absolutely terrible place and needs to be avoided at all cost. There are dealerships throughout Kalamazoo that take care of their customers because they actually care to have returning and word to mouth customers. I have redirected a few family members now away from here. Kalamazoo is not that big drive the 20 mins distance. More