Victor Chrysler Dodge Jeep Ram
Victor, NY
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 116 reviews
Great experience. I sort of came in to set up a service appointment for my current Dodge vehicle and within a week, I had a new (to me) car in my driveway. It wasn't I sort of came in to set up a service appointment for my current Dodge vehicle and within a week, I had a new (to me) car in my driveway. It wasn't the plan, but it just all worked out. Dan was great! Very informative, professional and just a nice guy. I have been in sales and customer service for over 40 years and buying a car from your dealership was a very good experience. Great follow up as well by Dan. I knew that he wanted by business, but I didn't feel that I was being stalked or pressured into anything. He worked with me to get the pricing where it needed to be, offered a fair/good amount for my trade in and work to get the services/warranty that I wanted in order to seal the deal. If the goal is repeat business and willingness to recommend, I will be back and will certainly recommend your dealership. It's also beautiful, clean and inviting building. The service department was also very friendly and accommodating, even though I had to cancel my appointment...with buying a new car and everything. :) If the service after the sale is good as I expect it to be, you have a very satisfied customer. Thanks and I love the car!! More
The service coordinator was very professional and attentive to my needs. All in all it was an A+ visit attentive to my needs. All in all it was an A+ visit More
Had a good service experience thanks for the great service its much appreciated.keep up the great work. service its much appreciated.keep up the great work. More
My experience was great and seamless the staff is always so kind and helpful 10/10 so kind and helpful 10/10 More
Staff is always friendly, showroom is neat and organized and they get you in and out in a timely manner! and they get you in and out in a timely manner! More
I had my vehicle towed in for what turned out to be a bad battery. Your service Department did not "cross-reference" to see that I had an appointment scheduled on 7/6/26 to fix 2 recalls and a "whirring" sou battery. Your service Department did not "cross-reference" to see that I had an appointment scheduled on 7/6/26 to fix 2 recalls and a "whirring" sound coming from the back. Also, when I opened the back door I discovered the cover was left off of the battery. My car was there 6 days and I do think I reminded someone that it had was being brought in on 7/6. I guess in the grand scheme of things not very big deals. But I live in churchville and the drive back to have it serviced for my original complaints kind of stinks. More
I was very pleased with professionalism and how fast they were. Friendly and a wonderful waiting room were. Friendly and a wonderful waiting room More
Did a great job fixing all my problems! ! Very friendly, I really like going to them. ! Very friendly, I really like going to them. More
Welcomed by Karen. Service timely and completed ahead of schedule. Received call vehicle was ready. Great experience. Service timely and completed ahead of schedule. Received call vehicle was ready. Great experience. More
The service team as usual took great care of me by installing new running boards on my jeep! installing new running boards on my jeep! More


