Victorville Chevrolet

Victorville Cadillac / Chevy is the worst ! Got a call the Cadillac Lyriq I've been waiting for over a year and a half was in . Granted it was a different dealership but they had one . Started Got a call the Cadillac Lyriq I've been waiting for over a year and a half was in . Granted it was a different dealership but they had one . Started off 20K over sticker , settled on 10K over sticker . Got in the car for the long trip down . During the drive we were told they quoted us the wrong price , of course it was higher , the new price . Got to the dealership , met by Mr. xx. salesman , Javier . Rushed us thru the process and I found out later when I got back home the car didn't have what I ordered . It was missing the 19 Speaker Stereo System and Super Cruise . So I have a car I don't want . Javier knew the car didn't have super cruise but xx'd us . Sean is the smooth talker that can't tell the truth either . I truly hate this dealership . DO NOT BUY A CAR FROM THESE LIARS . I have owned many cars in my 66 years on this earth . Never have I dealt with Con Men such as Javier or Mr. Smooth Talker Sean . AND ! First time driving the car at night , went to dinner with the wife and then got pulled over , no right side rear lights !Cadillac has 200 miles on it and I have to take it in to the dealership to get it repaired ! Did I say DO NOT BUY A CAR FROM THESE LIARS ! It bears worth repeating I couldn't be more upset More

Never giving my business nor do I recommend this dealer ever again to my friends!! ever again to my friends!! More

Ashley the sales Consultant went above and beyond to make sure i left with the car i was looking for. highly recommend. sure i left with the car i was looking for. highly recommend. More

***ANTOHER SHADY DISHONEST DEALERSHIP*** I guess I shouldn't be surprised at deceptive dealers. But I called them before driving 3hrs/200miles to purchase a car. I asked, will there be any markups or shouldn't be surprised at deceptive dealers. But I called them before driving 3hrs/200miles to purchase a car. I asked, will there be any markups or forced options I would have to pay. They said No. I would be only paying MSRP and taxes/title. I drive down there and right at the end they put in $1500 for Lo-jack. I don't want it, I don't need it. They tell me all their cars get it and its not an option. They Lie about and they are not upfront. *** BUYER BEWARE*** BEFORE YOU WASTE YOUR TIME THEY WILL FORCE YOU TO PAY FOR IT. FYI, And after doing some digging they only pay $400 for it. I'm pretty sure forced options are illegal !! DONT GO HERE!!!! More

Breanaly here repeatedly lied to me to try to get me in the dealership. She told me verbatim there were no add-ons from the dealer, then it turns out there were. She’d lie about discounts and claimed price the dealership. She told me verbatim there were no add-ons from the dealer, then it turns out there were. She’d lie about discounts and claimed prices were negotiable just to try to get me in there. More

Great Service, professional staff, quick response to my questions & vehicle accessibility. Would recommend this dealership. questions & vehicle accessibility. Would recommend this dealership. More

I have only owned one Chevy in my life and I have to admit it's been a great experience! I was able to get a great deal when purchasing the Camaro here in 2017 and have only taken it to the dealership admit it's been a great experience! I was able to get a great deal when purchasing the Camaro here in 2017 and have only taken it to the dealership to be serviced. I can tell you that the service department is the best in the high desert IMO - it seems many dealerships keep your car for hours on end and are weeks out for service appointments but with VV Chevy we get right in, everyone is polite and professional, and do a great job. Making appointment is easy via email or online as well - thank you VV Chevy for always taking care of us! More

Service department left my battery plug unplugged. Went back and didn't get an apology or anything of that nature. Also, I had called for a price quote for a new battery, plus the service. But when I Went back and didn't get an apology or anything of that nature. Also, I had called for a price quote for a new battery, plus the service. But when I got their they quoted me an extra $120 when I asked about my previous quote they said let me hook you up and dropped the price to the original quote. Not sure what that was all about but it seemed dishonest. More

This dealership has always been very thorough with my wants and needs of each vehicle I have purchased. Everyone is very helpful and considerate to my time and outcome desires. I couldn’t buy a Chevy any wants and needs of each vehicle I have purchased. Everyone is very helpful and considerate to my time and outcome desires. I couldn’t buy a Chevy anywhere else as this has been the most considerate dealer I have ever dealt with. Yes Senia helped me in the process of looking for my brand new 2022 Silverado 1500 RST and as we waited for financing she knew my daughter and husband were hungry and brought us pretzels and even offered to take us to get food. She has been above and beyond one of the kindest people I have ever worked with. Do yourself a favor and give her a visit for your next Chevrolet! More

Do not get your vehicle serviced here. Over priced, over worked and unorganized. I was told my car repair would be same day but it ended up taking four days. I paid $980 for labor to repla Over priced, over worked and unorganized. I was told my car repair would be same day but it ended up taking four days. I paid $980 for labor to replace a power steering motor. I was willing to over pay for the service to have a same day repair but that was a lie. To make things more frustrating service department never communicated the status of my vehicle. Never will I come here again so sad to see this dealer fail at customer service. More