Victory Chrysler Dodge Jeep RAM Merrillville

The rep and service was professional and there was a quick turnaround. I needed help with my warranty and they were on top of it and got it cleared for me. quick turnaround. I needed help with my warranty and they were on top of it and got it cleared for me. More

Poor communication from Mike service manager. He failed to provide adequate response from team not approving repair to rust forming on a 22 gladiator. My car sales man convinced me to purchasing He failed to provide adequate response from team not approving repair to rust forming on a 22 gladiator. My car sales man convinced me to purchasing extensive coverage to avoid any problems, seeing I was dealing w rust in a 20 jeep already. He was very rude and the GM had find him to take my call-I would not ever recommend anyone to purchase anything from victory under that leadership! BUYERS BEWARE! More

Vary friendly and helpful. Tim listened to what I was looking for and found me the right car. Tim listened to what I was looking for and found me the right car. More

Pleasant courteous This was my first oil change on my vehicle and it went smooth and was pleasant vehicle and it went smooth and was pleasant More

Horrible place to shop for cars/trucks Horrible repair service shop I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE NOT EVEN MY DOG!!!!!! service shop I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE NOT EVEN MY DOG!!!!!! More

Quick and efficient The process was quick and efficient. My vehicle was serviced and it took less than 1 hour. My vehicle was serviced and it took less than 1 hour. More

Easy in and out. Easy in and out. Car was done quickly. Easy in and out. Car was done quickly. The lady that helped me was very nice. Easy in and out. Car was done quickly. Easy in and out. Car was done quickly. The lady that helped me was very nice. More

Pretty xxxx good but parts ordering could be improved a little. ?? I ordered my truck from your dealership in 2014-15 and it's only been serviced by you, no one else! So that should tell you something. ??? little. ?? I ordered my truck from your dealership in 2014-15 and it's only been serviced by you, no one else! So that should tell you something. ???? More

My wife and I went car shopping on Monday and visited most of the dealerships along Route 30. Victory was the second stop along our way. We stopped in and met Emmanuel "Obie" Obiefuna. Obie patiently and most of the dealerships along Route 30. Victory was the second stop along our way. We stopped in and met Emmanuel "Obie" Obiefuna. Obie patiently and thoroughly demonstrated all of the options on the floor model of the Jeep Grand Cherokee Summit. Then Obie had us take a similar model for a test drive. After the test drive we explained that we were impressed and that we would like to continue our shopping of other dealers to be able to consider all of our options. Obie was very courteous and we told him that we would be back if the Jeep was our final selection. After continuing on to other dealerships we agreed that we did not have as good of an experience at any of them and we were not as impressed with any of the vehicles that we saw. We returned to Victory that evening and finalized the deal on the Grand Cherokee with Obie. Since it was very late when we completed the deal, Obie asked us to return the following day so that he could go over all of the options with us. We returned on Tuesday and Obie spent a generous amount of time going over all of the bells and whistles on the vehicle. We were very impressed with Obie and are very happy with the Grand Cherokee that we purchased. More