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Victory Chrysler Dodge Jeep RAM Merrillville

Merrillville, IN

4.2
403 Reviews

3111 Lincoln Hwy

Merrillville, IN

46410

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Showing 403 reviews

August 31, 2023

They always get me in and out and I'm completely satisfied with the service I received. More

by Toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 14, 2023 -

Victory Chrysler Dodge Jeep RAM Merrillville responded

Thank you Toni for your continued support and choosing us to take care of you and your vehicle! We hope to see you again for your next visit!

Oct 14, 2023 -

Toni responded

I will definitely be returning to get my vehicle serviced at Bosak.

August 16, 2023

Service department was very good - courteous and efficient. This was for a routine oil change and tire rotation but was done in a minimal time. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Falduto
Oct 14, 2023 -

Victory Chrysler Dodge Jeep RAM Merrillville responded

Bobby, we are thrilled to hear you had a positive experience with our service department! Thank you for taking the time to share your feedback with us, it is truly appreciated! If you need anything else in the future, feel free to reach out. We are here to help! Have an amazing day!

June 08, 2023

Great place to purchase new cars we are on our 3 rd new car from bosaks Kevin is a very good salesman friendly and likable very knowledgeable on the products Have recommended several people because of pe More

by Animalhouseof8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin ski , Scott Falduto
May 26, 2023

Service manager and service department fast clean and very pleasant to deal with and went out of their way to find the part needed when another dealership just kept replying part on back order More

by jimbanksgafsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Falduto
May 15, 2023

After voicing my concerns about the safety about some up coming trips. Bosak’s went up and above to take care of this recall in a very timely fashion. More

by Bert
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Falduto
February 15, 2023

Christian is awesome. ...GREAT DUDE!!!...He made dealing with buying a new car as can be. More

by Onstacks247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Falduto
Feb 17, 2023 -

Victory Chrysler Dodge Jeep RAM Merrillville responded

We are glad you think so! Thank you for recognizing Christian! We will definitely share your feedback with him! Please let him know if you have any further questions. Take care!

December 16, 2022

Took my brand new jeep with 8400 miles in for service. Brought up the fact me key was working improperly. Originally the service writer was going to get it warranted out but talk to the service manager wh More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
April/David
April 29, 2022

Didnt even let me test drive but, took all my info. Bad experience with customer service. More

by curven4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Falduto
May 07, 2022 -

Victory Chrysler Dodge Jeep RAM Merrillville responded

On behalf of the entire Sales department, we sincerely apologize for any miscommunication regarding your recent experience at our location. Due to the nature of some of the vehicles we do have more restrictions on test driving, but we always allow our guests to test drive before purchase. Again we apologize for the miscommunication, and if you would like to speak to one of our Sales leaders, please do not hesitate to call us! Thank you for your feedback, we hope to hear from you again to hopefully turn around your experience.

April 12, 2022

Went in to Purchase a new Jeep Renegade. Saw it advertised on the internet during the day. Went to finalize the deal and they had $2,900 in detailing fees on top of what was advertised. S More

by Lprfcprop
Price
Recommend Dealer
No
Employees Worked With
Scott Falduto
Apr 14, 2022 -

Victory Chrysler Dodge Jeep RAM Merrillville responded

On behalf of the entire store, we sincerely apologize if there was any miscommunication. Thank you for bringing your concerns to our attention. If you would like to speak to one of our leaders, please call our location at 219-738-2323. Thank you.

February 25, 2022

Charged me $300 to change a light bulb, not once did the service rep come and explain nor tell me what the price would be prior to install, who does that?? I would never have my car serviced there again. More

by Leyanimom
Price
Recommend Dealer
No
Employees Worked With
Scott Falduto
Mar 08, 2022 -

Victory Chrysler Dodge Jeep RAM Merrillville responded

On behalf of the Service department, we apologize for any miscommunication. At this time, we believe our Service Manager, Anne took care of you and followed up with your concern. Please let us know if there is anything else we can do to make sure your issue has been fully resolved. Thank you for your feedback, so we were able to address right away.

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