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Victory Ford Dyersburg

Dyersburg, TN

4.7
70 Reviews
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920 US-51

Dyersburg, TN

38024

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Showing 70 reviews

October 10, 2025

Service representatives at desk were very polite and helpful with any questions asked. Service technicians were lengthy on time to complete oil/filter change and tire rotation. I waited almost 3 hours More

by CINDYWALKER.MIMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2025

Very professional and friendly easy to talk to I loved the video inspection of my Highlander they sent me More

by mcpeakjimmy
Recommend Dealer
Yes
October 09, 2025

Jenna was quick to get us in and out. Was able to pay with card over the phone which saved us time More

by coryramsey321
Recommend Dealer
Yes
Employees Worked With
Jenna L
October 08, 2025

I accidentally typed 'Oh, no'. .. Jenna Lyons and Jason Cox take excellent care of my vehicles needs. Very professional, friendly, and reliable. More

by SenoritaBeefeatah
Recommend Dealer
Yes
Employees Worked With
Oh, no
October 04, 2025

Service was good just took a little longer and then I thought it would but I appreciate everything you did More

by reepie2552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2025

Good service . Extremely Long wait time for scheduled appointment, 3 to 4 hours for oil change . More

by Jme7119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2025

Great service and easy to work with friendly people and didn't take long to get work done More

by russell_jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franky Markle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Clinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2025

Service great as well as customer service. im happy victory took care of me thanks More

by mackkaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franky Markle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Clinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debra Story
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bargery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Vaughn
September 21, 2025

I like the personal touch the service area gives us customers Jenna does a great job with a friendly smile everytime More

by ayterry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna
September 19, 2025

Kevin was very nice and made sure everything was done right. He was great. I will continue to use victory for all my future services. More

by Vickikoehler
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
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