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Kevin Davis
Kevin Davis at Victory Ford Dyersburg

Kevin Davis

Service Manager

Victory Ford Dyersburg

920 US-51
Dyersburg, TN 38024

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4.6
79 Reviews
4.6

79 Reviews

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79 Reviews of Kevin Davis

June 05, 2026

Dealership Rating
Employee Rating

Charged me $186 to tell me absolutely nothing about what was wrong with my car. They messed up my discount and then tried not to honor it. More

by allwhi16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 11, 2026

Victory Ford Dyersburg responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Franky Markle General Manager franky.markle@victorydyersburg.com

June 01, 2026

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Employee Rating

Your technicians test crucial components like brakes, tires, lights, wiper blades, fluids, and belts to ensure my vehicle is validated More

by gary.l.purvis.civ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cayla Earp

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Jun 01, 2026

Victory Ford Dyersburg responded

It’s great to hear our team gave your Jeep Wrangler a thorough inspection of brakes, tires, lights, wiper blades, fluids, and belts. Thank you for trusting us with your vehicle’s maintenance and for the five-star review. Franky Markle General Manager franky.markle@victorydyersburg.com

June 01, 2026

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Employee Rating

Told me I needed a new air filter when it was just replaced the week before. I don’t believe anything they say. Took 2.5 hours for and oil change and tire rotation. More

by bdhickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kayla

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Jun 05, 2026

Victory Ford Dyersburg responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please reach out to us at your convenience. Thank you. Franky Markle General Manager franky.markle@victorydyersburg.com

May 29, 2026

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Employee Rating

Great service, great customer service, great atmosphere, great snacks, clean, temperature was great, attitude were positive More

by tamikoarmstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Jennings, Franky Markle, Marvin Clinton, Lanita Taylor, Destiny Reed, Donnie Luck

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May 29, 2026

Victory Ford Dyersburg responded

It’s great to hear our service team met your expectations for your Toyota, from the upbeat attitude and clean environment to the snacks and comfortable temperature. We look forward to welcoming you back for any future service needs. Franky Markle General Manager franky.markle@victorydyersburg.com

May 29, 2026

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Employee Rating

Great people great service fast friendly clean would recommend to others to get autos serviced tgere More

by JLP76774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenna lyons

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May 29, 2026

Victory Ford Dyersburg responded

It’s great to hear you were happy with our fast friendly service for your Ram 1500. We take pride in keeping our facility clean and welcoming. Thank you for recommending us to others. Franky Markle General Manager franky.markle@victorydyersburg.com

May 26, 2026

Dealership Rating
Employee Rating

The service ladies always get us in & out as fast as possible. The technicians do great work as well. Victory Ford takes very good care of us! More

by JPREV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franky Markle, Keith Jones , Jenna, Alyssa

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May 26, 2026

Victory Ford Dyersburg responded

It’s great to hear our service team got your F-250 in and out efficiently and that our technicians did a solid job. We appreciate your trust and look forward to assisting with your next visit. Franky Markle General Manager franky.markle@victorydyersburg.com

May 23, 2026

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Employee Rating

I am satisfied for the oil change and the filters and the wipers put on my car. More

by JEWELE831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 23, 2026

Victory Ford Dyersburg responded

Thank you for trusting us with the oil change plus filter and wiper installation on your Toyota Corolla. We’re glad everything met your expectations. Kevin and our service team look forward to keeping your Corolla running smoothly. Franky Markle General Manager franky.markle@victorydyersburg.com

May 21, 2026

Dealership Rating
Employee Rating

I was able to drop my truck off and get it serviced, even after missing my initial appt. . Very attentive , helpful , and communicated well. More

by DENTONJ91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franky Markle

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May 22, 2026

Victory Ford Dyersburg responded

Thank you for letting us know about your experience. We’re pleased we could service your Toyota Tundra despite the schedule change. Franky and our team appreciate your feedback and look forward to assisting you again. Franky Markle General Manager franky.markle@victorydyersburg.com

May 13, 2026

Dealership Rating
Employee Rating

Kevin Davis is a very competent service manager. He Knows his stuff. He is very courteous and pleasant to talk with. I enjoy doing business with him. More

by KEVINWHITTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lanita Taylor

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May 13, 2026

Victory Ford Dyersburg responded

Hello, thank you for sharing your positive experience with Kevin. We’re glad his expertise and courteous approach made your Toyota Corolla service enjoyable. We look forward to helping you again. Franky Markle General Manager franky.markle@victorydyersburg.com

May 10, 2026

Dealership Rating
Employee Rating

Service manager Jeanna was great. She got me in and out. She asked Jason about my problem and he knew what to do first off More

by Farming Farmacist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Jennings, Franky Markle, Keith Jones, Destiny Reed , Jeanna

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May 10, 2026

Victory Ford Dyersburg responded

Thank you for the five-star rating. We’re pleased our service manager provided quick assistance and that our technician diagnosed your Toyota issue immediately. We appreciate you choosing us and look forward to your next visit. Franky Markle General Manager franky.markle@victorydyersburg.com

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