Kevin Davis

I appreciate being taken care of I have taken my car there for service each time since I bought it there for service each time since I bought it More

by elaine_fisher Verified Customer Verified Customer

Print

Awesome service great people quick response all of my questions answered best overall experience keep up great service questions answered best overall experience keep up great service More

by ericevans1986 Verified Customer Verified Customer

Print

Seemed exceedingly long time to perform a routine LOF, almost 90 minutes from arrival with an appointment. almost 90 minutes from arrival with an appointment. More

by CHUCKBENJA Verified Customer Verified Customer

Print

They ordered my truck motor BUT nobody followed up with it. So over a week later we stopped in and found out it was sent totally wrong place YET nobody filled up so we asked for them to follow up while we it. So over a week later we stopped in and found out it was sent totally wrong place YET nobody filled up so we asked for them to follow up while we waited. They do good work just not very good on paperwork. More

by GASLIGHTSRVS Verified Customer Verified Customer

Print

Good job by the service department. Especially Jenna, Jason and Kevin. I would recommend to others. Especially Jenna, Jason and Kevin. I would recommend to others. More

by partstammy Verified Customer Verified Customer

Print

very professional and helpful, in addition he is always willing to answer and clear any concern i have. willing to answer and clear any concern i have. More

by wahiddidar971 Verified Customer Verified Customer

Print

Keith Jones and the service department has been awesome! We look forward to our next visit. We look forward to our next visit. More

by SPORTSTRADER.1122 Verified Customer Verified Customer

Print

Kevin Davis is good work, he is super sweet heart and good service, I’m happy when I got him good service, I’m happy when I got him More

by Hientruong87 Verified Customer Verified Customer

Print

Victory Toyota is always so helpful and explain everything when have my vehicle serviced. Friendly also everything when have my vehicle serviced. Friendly also More

by klynn71 Verified Customer Verified Customer

Print

Communication is very poor. Service department does not listen to your request and address them. Invoice said that something was wrong with the washer fluid pump and stated that Service department does not listen to your request and address them. Invoice said that something was wrong with the washer fluid pump and stated that customer declined replacement. I was never contacted about this. And on the video sent to me the tech showed that they refilled the washer fluid but never let me know there was a problem with it working. The car was returned to me with it not working. I told a guy in the service department when I picked my vehicle up that I was checking on a part that Cayla said they needed to order for the passenger seat. He said he didn’t know anything about it and I would need to call Cayla the next day. I showed him the piece that has come off was off the passenger seat. I told him it came off a few months after they had worked on the seat when I brought it in for repair about a year ago. He stated that they would’ve never let it go out of there like that. The gentleman was very smug and rude. I would not have him working for my company. He’s a poor representation for your company. He basically implied that I had lied and had broken the passenger seat piece. My husband and I had planned on trading the vehicle in and buy our next new Toyota Highlander at this dealership. I have been talking to one of your salesmen, Zach for a few months. The service department has made us decide to go elsewhere. More

by amason5 Verified Customer Verified Customer

Print