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Victory Ford Dyersburg

Dyersburg, TN

Overview
Employees
Reviews
Vehicles
4.6
194 Reviews
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920 US-51

Dyersburg, TN

38024

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Showing 194 reviews

May 18, 2026

Victory worked quickly and thoroughly on my vehicle. The staff was kind and were able to address all of my concerns. More

by MCTAYLOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. Buckner, J. Russell
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May 18, 2026 -

Victory Ford Dyersburg responded

Thank you for sharing your experience. We are glad your Jeep Grand Cherokee received efficient, thorough attention and that our team addressed all your concerns. We look forward to helping you again. Franky Markle General Manager franky.markle@victorydyersburg.com

May 16, 2026

What an incredible experience! LaNita and the team stunned me with their professionalism and genuine nature. I have never had this kind of experience before... My family and I drov More

by Jeff W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franky Markle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Clinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lanita Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lashawn Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Luck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2026 -

Victory Ford Dyersburg responded

It’s wonderful to hear Lanita and the team could make your seven-hour trip from Sidney go smoothly and address all your questions. Installing new tires and handling the financing details while treating you with respect was our pleasure. Thank you for trusting us with your Toyota Tundra and for sharing your experience from Ohio. Franky Markle General Manager franky.markle@victorydyersburg.com

May 14, 2026

Exceptional customer service All my experience from purchasing, to a warranty repair were Great?? Absolutely Great! More

by FREY5774
Recommend Dealer
Yes
Employees Worked With
Alyssa in Service Dept.
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May 14, 2026 -

Victory Ford Dyersburg responded

Thank you for sharing your experience with the purchase and warranty repair of your Ford Explorer. We’re thrilled our team could provide exceptional service and look forward to assisting you again. Franky Markle General Manager franky.markle@victorydyersburg.com

May 13, 2026

The dealership called me a couple of times and kept me very informed of what was going on. They gave me a detailed list of service recs for future on my new vehicle More

by Jclarkbr40
Recommend Dealer
Yes
Employees Worked With
Don't remember. The young lady told me her name but I forgot
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May 13, 2026 -

Victory Ford Dyersburg responded

Thank you for the five-star review. We’re happy our team kept you updated on your Toyota Land Cruiser service and provided a detailed list of future maintenance suggestions. We look forward to supporting your Land Cruiser’s care again. Franky Markle General Manager franky.markle@victorydyersburg.com

May 13, 2026

We were able to get the deal we wanted on a new 2026 Corolla and are satisfied with the car. More

by HANNAH.BISH5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franky Markle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Luck
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

Victory Ford Dyersburg responded

Thank you so much for your kind words, Hannah, and for taking the time to leave us this wonderful feedback! Franky Markle General Manager franky.markle@victorydyersburg.com

May 13, 2026

Kevin Davis is a very competent service manager. He Knows his stuff. He is very courteous and pleasant to talk with. I enjoy doing business with him. More

by KEVINWHITTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lanita Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Victory Ford Dyersburg responded

Hello, thank you for sharing your positive experience with Kevin. We’re glad his expertise and courteous approach made your Toyota Corolla service enjoyable. We look forward to helping you again. Franky Markle General Manager franky.markle@victorydyersburg.com

May 10, 2026

They did everything they could to get me into the right vehicle. Very easy to talk to and get along with. They explained everything in great detail More

by Blakekalb25
Recommend Dealer
Yes
Employees Worked With
Zach
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May 12, 2026 -

Victory Ford Dyersburg responded

Thank you for choosing Victory Ford Dyersburg. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Franky Markle General Manager franky.markle@victorydyersburg.com

May 10, 2026

Service manager Jeanna was great. She got me in and out. She asked Jason about my problem and he knew what to do first off More

by Farming Farmacist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Jennings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Franky Markle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanna
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May 10, 2026 -

Victory Ford Dyersburg responded

Thank you for the five-star rating. We’re pleased our service manager provided quick assistance and that our technician diagnosed your Toyota issue immediately. We appreciate you choosing us and look forward to your next visit. Franky Markle General Manager franky.markle@victorydyersburg.com

May 09, 2026

Honest and up front during service visit and address issues and will be adjust as needed More

by NATECARTER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady’s in front service counter
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May 09, 2026 -

Victory Ford Dyersburg responded

We appreciate you highlighting the transparent service on your GMC Sierra 1500. Our team takes pride in addressing any concerns and making adjustments as needed. Please reach out if you need anything further. Franky Markle General Manager franky.markle@victorydyersburg.com

May 07, 2026

They give you honest information and guidance to make your decisions to best fit the needs of the consumer More

by FREY5774
Recommend Dealer
Yes
Employees Worked With
Tyler Burns
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May 07, 2026 -

Victory Ford Dyersburg responded

We appreciate you noting our team’s commitment to straightforward information and helpful guidance. We’re glad it helped you find a used Ford Explorer that fits your needs perfectly. Please reach out if there’s anything else we can assist you with. Franky Markle General Manager franky.markle@victorydyersburg.com

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