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Victory Ford Dyersburg
Dyersburg, TN
153 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 153 reviews
Verified Customer
March 03, 2026
They have always provided great service. Jenna at the service desk has always been informative And communicated great with us. Jenna at the service desk has always been informative And communicated great with us. More
by rdespain
March 02, 2026
I had an outstanding experience with this local dealership. Lanita was knowledgeable, transparent, and genuinely focused on helping me find the right vehicle without any pressure. The entire proces dealership. Lanita was knowledgeable, transparent, and genuinely focused on helping me find the right vehicle without any pressure. The entire process was smooth and efficient. I highly recommend this dealership to anyone looking for honest, reliable service. More
by Riamachra
Employees Worked With
Lanita Taylor
February 27, 2026
Very professional and courteous always take care of your needs, it’s always enjoyable in dealing with them needs, it’s always enjoyable in dealing with them More
by JOHNFLATT1@outlook.com
Employees Worked With
February 23, 2026
Vehicle wasn't touched, wasn't detailed at all. Was dirty and smelled like stale cologne. Two dings I was not informed of....all which I will need to fix. Didn't receive the $200 discount from the Was dirty and smelled like stale cologne. Two dings I was not informed of....all which I will need to fix. Didn't receive the $200 discount from the internet price I 'unlocked' after asking multiple times. More
by bobb6
Employees Worked With
Brandon and Lanita
February 22, 2026
Told me my problem would be under warranty. Then tried to charge a ridiculous amount once diagnosed. I opted out of it. Then they tried to charge a diagnostic fee. They did waive the fee thankf Then tried to charge a ridiculous amount once diagnosed. I opted out of it. Then they tried to charge a diagnostic fee. They did waive the fee thankfully. But don't tell someone it's under warranty then try to charge for it. More
by STADTHOMP
February 21, 2026
I came in. Matthew took care of me got me what I wanted and got me out of there within a timely manner. Matthew took care of me got me what I wanted and got me out of there within a timely manner. More
by lagee94
