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Victory Ford Dyersburg

Dyersburg, TN

Overview
Employees
Reviews
Vehicles
4.6
170 Reviews
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920 US-51

Dyersburg, TN

38024

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Showing 171 reviews

April 30, 2026

Service rep was A-MAZING! ! Everything was explained well and unnecessary things weren’t done. Great, great experience! More

by richaa33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A new female, in service
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April 29, 2026

Entire process from start to finish was very quick. Any questions I had were answered. More

by SHERNINOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franky Markle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bargery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Luck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Victory Ford Dyersburg responded

Thank you for highlighting how smoothly your Jeep Wagoneer service went and that your questions were answered. We’re glad to have handled everything quickly. We look forward to helping you again. Franky Markle General Manager franky.markle@victorydyersburg.com

April 28, 2026

Came in to see about a vehicle and left with that vehicle. Great customer service from Matthew ! Highly recommend! More

by mpolk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Bargery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Luck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Victory Ford Dyersburg responded

Thank you for choosing a Ford Edge and for praising Matthew’s service. We’re delighted he made the buying process smooth. Your recommendation means a lot and we look forward to assisting you again. Franky Markle General Manager franky.markle@victorydyersburg.com

April 28, 2026

I have been dealing with this dealership for over twenty years by purchasing vehicles and getting them serviced and have never had a bad experience. More

by GUNTER ALVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Victory Ford Dyersburg responded

Thank you for your loyalty over the past twenty years with your Ford Explorer and other purchases. Kevin and our team appreciate your continued trust and look forward to serving you in the years to come. Please reach out whenever you need anything. Franky Markle General Manager franky.markle@victorydyersburg.com

April 27, 2026

My husband and I had dealt with the same dealership for 20+ years so we were very nervous about going anywhere else. We know now that there was no need to be nervous because our experience with Tyler at V More

by amy.chalk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Luck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Burns
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Apr 28, 2026 -

Victory Ford Dyersburg responded

It’s wonderful to hear that Donnie and our team made your used Jeep Grand Cherokee purchase so comfortable. We appreciate the confidence you showed after so many years with another dealership. Welcome aboard and we look forward to helping you again! Franky Markle General Manager franky.markle@victorydyersburg.com

April 26, 2026

Very quick and efficient. Just the overall was great Everyone that me and wife came in contact with at victory was very friendly and professional. More

by jsnyder20
Recommend Dealer
Yes
Employees Worked With
Matthew Bargery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Bargery
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Apr 26, 2026 -

Victory Ford Dyersburg responded

Great news that your visit was fast and our staff made a friendly, professional impression on you and your wife. Matthew and our team are glad to have helped you find your new Toyota. If there’s anything you need as you enjoy driving your Toyota, just let us know. Franky Markle General Manager franky.markle@victorydyersburg.com

April 24, 2026

Appointment was on time and work done on time that has never happened since I’ve been buying Fords in Dyersburg That is a change for the better More

by mauricegarrison1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

Victory Ford Dyersburg responded

We’re delighted your appointment started and finished on time, a welcome change for your Ford visits. Kevin and our service team appreciate you highlighting this improvement. We look forward to helping with your Ford in the future. Franky Markle General Manager franky.markle@victorydyersburg.com

April 20, 2026

Mike was super great to work with and provided amazing assistance during the process. Destiny Reed made the financial process very easy to follow and finish. More

by jarod4517
Recommend Dealer
Yes
Employees Worked With
Mike Vaughn
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Apr 20, 2026 -

Victory Ford Dyersburg responded

Delighted to hear our team’s support made the purchase process smooth and straightforward. Congratulations on your new Toyota Camry Hybrid and thank you for the flawless five-star review. Franky Markle General Manager franky.markle@victorydyersburg.com

April 12, 2026

She stayed in touch keeping me up to date with progress and also worked with me on pricing to suit my needs More

by sthurmon1
Recommend Dealer
Yes
Employees Worked With
Alyssa she was phenomenal
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Apr 12, 2026 -

Victory Ford Dyersburg responded

Thank you for sharing your experience. We’re glad our service team kept you informed and tailored pricing to fit your needs. We appreciate your trust in us for your Ford F-150 and the five-star rating! Franky Markle General Manager franky.markle@victorydyersburg.com

April 08, 2026

Very disappointed my first visit and only wasted my time nothing was done very disappointing after buying brand new truck here More

by yancey.roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2026 -

Victory Ford Dyersburg responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Franky Markle General Manager franky.markle@victorydyersburg.com

Apr 12, 2026 -

Victory Ford Dyersburg responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Franky Markle General Manager franky.markle@victorydyersburg.com

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