Victory Ford

service advisor was friendly They made the appointment the following day. They gave you a ride home. Had the truck a extra day due to not having parts at dealership. Called when t They made the appointment the following day. They gave you a ride home. Had the truck a extra day due to not having parts at dealership. Called when truck was repaired. More

Excellent!!! Bought a car. Great quality, great price, great service, great car! Cliff helped us find exactly what we were looking for! He also promptly answered all of our que Great quality, great price, great service, great car! Cliff helped us find exactly what we were looking for! He also promptly answered all of our questions in person, over the phone, by text, and by e-mail. I really appreciated working with someone so accessible and communicative. Cliff was really knowledgeable, too. He knew the cars in and out, and kept us updated throughout the whole buying process. We started our car shopping online, and I was impressed by Victory Ford’s reviews and ratings. We found a car we liked, and came in on a Thursday evening to take a look at it. I really appreciated that they were open until 8 pm. The vehicles are of such high quality and are priced so competitively that the car we wanted to look at was sold by the time we got to the lot! I was so impressed that Cliff knew the inventory well enough to immediately suggest two other cars that matched our desired specifications. We really liked both of the cars, and picked our favorite. The car had to be detailed (that’s how fast the inventory moves on the lot), so we came back the next day and bought it! It was an easy and painless experience from start to finish. Funny thing was, as we were leaving, two other couples were there wanting to see the car that we had just bought, lol! Like I said, great quality...great price...these cars move fast! I hope those couples found something that they liked, just like we did! I also have to give a shout-out to the rest of the team at Victory Ford. On our first visit, Cliff introduced us to Stony Floyd, the General Manager, who gave us his card and told us to feel free to contact him if we needed to. I think it says a lot when the GM is ready and willing to be accessible. Scott, who handled the sales and financing, was probably the most efficient I’ve ever seen! I was by no means rushed; he explained everything clearly and answered all of my questions, but at the same time, he never wasted my time or left me twiddling my thumbs. That’s A+++ service, in my opinion. And, it was so convenient to do the financing in-house, and the rates were more competitive than anything we had been finding on my own. It only took about an hour from the time we decided to buy until the keys were in our hands! All-around, the facility is top-notch. It’s clean and well-lit. There were comfortable chairs and coffee and water. You take these things for granted until you go somewhere that’s sketchy, and then you realize what a difference they make — how they reflect the thought that goes into the customer’s experience. It’s obvious that Victory Ford really cares about its customers. We will definitely be coming back when we’re in the market again! More

Found the Ford I wanted! I came into Victory Ford and described the exact Ford Explorer and accessories. They didn’t have it on the lot but tirelessly searched their network a I came into Victory Ford and described the exact Ford Explorer and accessories. They didn’t have it on the lot but tirelessly searched their network and came up with a perfect match! Hats off to my sales rep, GaryMarlin for his attention to detail, professionalism and pleasant manner in which we conducted business together. I will be sending friends and relatives to him after they see my new Explorer - thank you Gary & Victory Ford! More

unable to sync iphone with vehicle. Had this vehicle for over a year and never could get my iphone sync with the system.everyone said I had to get an update on the vehicles computer in o Had this vehicle for over a year and never could get my iphone sync with the system.everyone said I had to get an update on the vehicles computer in order for my iphone to work. Took the vehicle in to have an update and within five minutes my iphone was working with the vehicle, just needed someone that knew what to do to fix the issue. Vehicle never even went into the service center, Reggie Harrison came out to solve on the spot and did it for free. what more can you ask for. Great people to work with. More

Great Car Buying Experience! Wes Larson was an excellent salesman. He was direct, honest and cared about making us happy. Will definitely recommend Wes and Victory Ford to others. Wes Larson was an excellent salesman. He was direct, honest and cared about making us happy. Will definitely recommend Wes and Victory Ford to others. More

Good Experience! Wes is a wonderful person to deal with. Dan, his manager, is a gentleman and was very helpful . Brian made the financial paperwork easy to understand. Wes is a wonderful person to deal with. Dan, his manager, is a gentleman and was very helpful . Brian made the financial paperwork easy to understand. More

Great customer service! I was having trouble with my Focus. When I went to have it serviced, I asked them to run some numbers on a new Fusion. They got me an awesome deal!! I I was having trouble with my Focus. When I went to have it serviced, I asked them to run some numbers on a new Fusion. They got me an awesome deal!! I would definitely recommend this dealership! They are a great group of people who really want to help the customer! More

Wes is the BEST Wes is literally the best salesman that my husband and I have worked with at a dealership. He knew what we wanted and got straight to the point. He al Wes is literally the best salesman that my husband and I have worked with at a dealership. He knew what we wanted and got straight to the point. He also helped us majorly by keeping us updated on our new vehicle as it had to be taken into the shop after we bought it. He hooked us up with a nice loaner and always was pleasant when we talked to him about anything! For sure will go back and see Wes for our next vehicle purchase!! More

GREAT!!!!! Wes was/is a TOP NOTCH person to work with, no pressure just LOTS AND LOTS of help and helpful suggestions!!! I went in a little unsure of what I want Wes was/is a TOP NOTCH person to work with, no pressure just LOTS AND LOTS of help and helpful suggestions!!! I went in a little unsure of what I wanted and I came out with a little FORD FOCUS which is just PERFECT for me!!!!! I bought my first car from this dealership in 2001 or 2002, and I was SO HAPPY to be able to buy this second car here!!!!!GOOD SERVICE!! GOOD SALESMANSHIP!!! More

Had a great experience at Victory Ford We just drove 155 miles one way to buy a new King Ranch Expedition at Victory Ford with the great deal they gave us. Jude made dealing easy by text. T We just drove 155 miles one way to buy a new King Ranch Expedition at Victory Ford with the great deal they gave us. Jude made dealing easy by text. Then Wes, Jonathan and Mark took great care of us at the dealership. Everyone was friendly and made the car buying experience easy. Thanks so much I love my new expedition! My husband is already talking about buying his next truck there. More