
Victory Honda of Muncie
Muncie, IN
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Was told I could come in anytime for a fluid change (incl brakes). Waited 3 hours. Was charged $15.00 for an "oil stabilizer" product that I knew nothing about and would not have OK'd. Asked for a body shop brakes). Waited 3 hours. Was charged $15.00 for an "oil stabilizer" product that I knew nothing about and would not have OK'd. Asked for a body shop estimate. When I left was told that "She was still working on it" and would email me the estimate. Still waiting after 4 days. Not what I expect from Honda. More
The service manager mike was very professional and made the car repair experience better. Mike and his team repaired my crv back to very good condition. Everyone was very professional. the car repair experience better. Mike and his team repaired my crv back to very good condition. Everyone was very professional. More
Excellent customer service and attention to detail from Sales thru on-going maintenance whether or not my vehicle was purchased at the dealership. Sales thru on-going maintenance whether or not my vehicle was purchased at the dealership. More
Best I’ve ever worked with . KT is my car guy- responsive, reliable, honest- excellent to work with. I’ve been working with KT for 20 years. KT is my car guy- responsive, reliable, honest- excellent to work with. I’ve been working with KT for 20 years. More
I was so impressed with the service I received at Victory Honda of Muncie. The Mooney I walked into the showroom I was greeted by the friendly receptionist who immediately offered me a beverage while I waite Honda of Muncie. The Mooney I walked into the showroom I was greeted by the friendly receptionist who immediately offered me a beverage while I waited on my sales person . Shelby, my sales person, was wonderful to work with. She explained everything about the vehicles, extremely knowledgeable, and I truly enjoyed the experience looking for a car. Highly recommend Victory Honda in Muncie! More