Victory Honda of Muncie

Service Consultant I am always glad when I pull in and see Tim in his spot. Tim is always thorough and helpful. Marvin is great too, I love our chats when he delivers I am always glad when I pull in and see Tim in his spot. Tim is always thorough and helpful. Marvin is great too, I love our chats when he delivers me to work and picks me up. More

Truly excellent I have been a customer of Victory Honda of Muncie for many years, and the service department has never been anything less that outstanding. Michael R I have been a customer of Victory Honda of Muncie for many years, and the service department has never been anything less that outstanding. Michael Raatz is the service person I usually deal with, and I trust him implicitly. I always feel as if I am a valued customer. I really wouldn't go anywhere else for the service on my 2016 Honda CRV! More

Very pleased how we were informed, treated by the staff, smoothness of purchase of vehicle. Show room was clean, explanation how to drive vehicle with all the bells and whistles well explained. smoothness of purchase of vehicle. Show room was clean, explanation how to drive vehicle with all the bells and whistles well explained. More

Oil change, tire rotation I received Efficient, friendly service from Ben which included a short visit with my salesman, Steve, and favorite receptionist, Sherry. I am very pl I received Efficient, friendly service from Ben which included a short visit with my salesman, Steve, and favorite receptionist, Sherry. I am very pleased with my visit today More

Not aa single compliant Steve Roberts was very helpful with the entire event. Had a problem with unlocking a credit freeze that Bob had on his credit card. Steve was very p Steve Roberts was very helpful with the entire event. Had a problem with unlocking a credit freeze that Bob had on his credit card. Steve was very patient with getting everything worked out and getting us on our way with the new vehicle we wanted. Steve did an excellent job with explaining everything we needed to know before buying our new Hoda Civic. More

Very happy with the service I received during my new purchase of my 2020 CR-V the sales rep was very friendly and not pushy purchase of my 2020 CR-V the sales rep was very friendly and not pushy More

Fast Service Got to Honda and got right in before appt. time. Service person was good and everyone there is very nice. Service prices and good. Will tell my frien Got to Honda and got right in before appt. time. Service person was good and everyone there is very nice. Service prices and good. Will tell my friends about Honda. More

Great Service I love Victory Honda because they have been taking great care of me for over 14years. They all know me by name and even communicate with me via texti I love Victory Honda because they have been taking great care of me for over 14years. They all know me by name and even communicate with me via texting to keep me updating on my vehicle. We have several different cars and they are able to service all models including my Infiniti. More

Nice dealership, clean and friendly people. Not aggressive with sales techniques. I being in sales do not like pressure sales, there was none of that here. Just questions and answers. Kirks product aggressive with sales techniques. I being in sales do not like pressure sales, there was none of that here. Just questions and answers. Kirks product knowledge and knowledge of the sales process. Made it a smooth transaction. I will highly recommend your dealership and Mr. Kirk Johnson More

Excellent We have just bought our seventh car – all from Victory Honda. What continues to persuade us to stick with Honda is of course the excellence of the car We have just bought our seventh car – all from Victory Honda. What continues to persuade us to stick with Honda is of course the excellence of the car they manufacture, but we have also stayed with Victory Honda (rather than shopping for the best deal we could get from dealers in the area). K.T Stonewall sold us the first Honda in 2000 (it was actually Susie Morris Honda then), and because he had been so helpful with our first purchase, we have sought his help and advice ever since then, whenever we needed to acquire another vehicle. And now when I recommend Victory Honda to any of my friends I also mention K.T. as a salesman to seek out. Before Victory Honda took over this dealership, the service department was sometimes a bit uneven. Since then, however, the excellent service has been our other reason to stick with Victory Honda. Not only has service been excellent and prompt, but Mike, Tim, and Ben have always available to explain the details of the work that needed to be done. And it is also comforting to know that you have in your service department technicians with decades of experience, such as Jimmy. More