Victory Honda of Plymouth

DO NOT SHOP VICTORY HONDA OF PLYMOUTH! !! I regret not doing my homework and reading the reviews for this place. I have purchased several Hondas for my family over the years and this was by !! I regret not doing my homework and reading the reviews for this place. I have purchased several Hondas for my family over the years and this was by far the WORST experience ever. The price we had discussed and the APR of the terms discussed changed by the time I got back to "sign the papers" and they blatantly lied to my face when I said that was not the price we had just discussed. They also told me they would give me a discount, but then tacked on elo gps at the end for an additional $5000 and I didn't want gps on it in the first place--but they said it was already installed. From beginning to end this was a horrible experience and HORRIBLE customer service! I will never go to Victory Honda of Plymouth again and will do my best to tell everyone I know about their SHADY business practices. After making my purchase, I saw online how they had done the same bate and switch to other people. When you are sitting in the lobby discussing prices and terms you get one price and then when you go back to sign documents they shove papers in front of you and ask you to sign. If you don't read carefully you will miss that everything you had previously discussed has increased by about $9000. Lesson learned. AVOID VICTORY HONDA AT ALL COST!! More

Set up appointment to see a car 2 days in advance. Even called to say I was running late. Got there was told car wasn’t available, it was going through 190 point inspection. On line said inspection wa Even called to say I was running late. Got there was told car wasn’t available, it was going through 190 point inspection. On line said inspection was already done . Don’t go to this place. Scammers More

Terrible experience. Talked them over the phone and via text on a vehicle. I was given a price. Drove over to hours to purchase the vehicle. As we were doing the pape Talked them over the phone and via text on a vehicle. I was given a price. Drove over to hours to purchase the vehicle. As we were doing the paperwork they mentioned there was a $2,000 charge for an ELO system. They blames me and got real defensive when I said I was frustrated they did not tell me. They said it was my fault for not asking. Stay far away from them. More

Purchased my odyssey here. Got approved for lower APR loan, however salesperson changed it to Honda Finance in the paperwork with higher APR. regretting not reviewing paperwork Got approved for lower APR loan, however salesperson changed it to Honda Finance in the paperwork with higher APR. regretting not reviewing paperwork throughly. More

Buyer beware! The are charging $2000 for ELO GPS on all new and used vehicles. I got them down to $995, but I regret my purchase. Learn from my mistake and have it The are charging $2000 for ELO GPS on all new and used vehicles. I got them down to $995, but I regret my purchase. Learn from my mistake and have it removed or walk! I will not be recommending this dealer to others. More

Sad excuse for a car dealership! Arrogant salesmen work here, no surprise to that! They add an ELO GPS feature to all their cars, buyer beware, it can be removed even when they tell Arrogant salesmen work here, no surprise to that! They add an ELO GPS feature to all their cars, buyer beware, it can be removed even when they tell you it can’t and then try to charge you an extra 2k for it. More

Recently went there to purchase a new Civic. Was ready to sign when the salesperson said there was a non-negotiable $5000 "Market Adjustment" for a $27k car! Total deal breaker. Ended up buying Was ready to sign when the salesperson said there was a non-negotiable $5000 "Market Adjustment" for a $27k car! Total deal breaker. Ended up buying the car at another local dealership without the greedy markup. I must say the salesperson was actually above average. It's a shame we bend over for the stealership terms. After purchase (from elsewhere) we wanted to buy about $500 in OEM accessories for it. Victory sent a 15% off coupon in the email, but after checking they were charging over 20% more than MSRP on these. This dealership is a TOTAL RIPOFF and I will remember that in the future and tell everybody I know. I currently have 6 cars and would never consider anyone of their stealerships for anything - EVER! More

Myself and my family have shopped this dealership for 20 plus years and probably bought 25 cars between all family members. I went to the dealership on June 9,2022 to buy a Honda Civic they tryed to over ch plus years and probably bought 25 cars between all family members. I went to the dealership on June 9,2022 to buy a Honda Civic they tryed to over charge 5000$ for the car said it was a market flex price increase. There’s nothing on the sticker on the car note if on increase. So dishonest so I ended up buying the same car from another dealership that was honest they didn’t add 5000$ to the price. So I’m not sure they even care they lost a loyal customer for life. Also reported them to the state of Michigan on there price scams. More

Please stay away from Victory Honda Plymouth. They will charge $3995 above the sticker price (Limited time market Adjustment) on New Honda CR-V 2022 models and I was cheated by them. Victory Hond They will charge $3995 above the sticker price (Limited time market Adjustment) on New Honda CR-V 2022 models and I was cheated by them. Victory Honda sales person mentioned to me that all other dealers are also charging the same. I bought the new Honda CR-V believing them. Next day, my friends told me that they did not pay anything extra on MSRP for their new vehicles. I went to 3 different Honda dealers in Michigan that day and found that none of them are charging any Limited time market adjustment price over the sticker price set by Honda. Victory Honda management not giving any clarity on why they are charging more on the sticker price. When I visited the Victory Honda again to ask for clarity, the Management said that they can sell cars for whatever money they want. They are cheating customers not showing the correct amounts on the final bill. They will never give you time to review the documents that you are signing and they will hurry you to sign the documents in 10- 15 minutes and walk you out of their office. Victory Honda never mentioned the Limited time market adjustment money in the final bill as a line item. If it is a legitimate amount to be charged to the customer why are they not mentioning that in the final bill? In addition to the $ 4,000, you will also pay $1,000 for ELO-GPS that is installed on all cars by Victory Honda (not by the manufacturer). Why is ELO-GPS a must? Why is it not an option? Another way to steal money, right?? More

Took my daughter to purchase or lease her first new car. We had visited another dealer the day before. With a quote in hand we entered and asked for three options which all came back 100 more a month then t We had visited another dealer the day before. With a quote in hand we entered and asked for three options which all came back 100 more a month then the quote in hand that I didn’t share with them until then. Salesman speaks to his GM and price came down only if I signed that day. At that very moment I knew we were being taken advantage of. RED FLAG!!!!!!So being the man I am I told the salesman that honestly with your customers gives you longevity with them. Respect is earned never given! Immediately after that statement he went back to his GM and then shortly came back and I was asked to leave with my two daughters. I wasn’t disrespectful at all just pointed out the obvious which they didn’t appreciate. My daughter was Embarrassed with our discussion but this was a great lesson in life. Never allow yourself to be taken advantage of. Victory Honda did us the favor. I much rather give our loyalty to a dealership that deserves it. More