
Victory Honda of Plymouth
Plymouth, MI
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I went to get oil change and was told that they are pretty much for the day and have to come back and the representative told me to take the appointment for next day but then another representative cam pretty much for the day and have to come back and the representative told me to take the appointment for next day but then another representative came from inside and took me to his cubical and listen my issue and said he will take care of me, he inspected my van and told me what is needed and he really took care of me and the got the necessary thing done in timely manner, I really appreciate his assistance. More
My service technician explained everything to me and was very respectful and kind. I was finally able to get my recall taken care of all on the same service date and I really appreciated that very respectful and kind. I was finally able to get my recall taken care of all on the same service date and I really appreciated that More
They sold me a 2023 CRV HYBRID with after market mods and when the car was in service they damaged my vehicle. They said mods are not Honda approved even though they sold it to me and no one wants to take r when the car was in service they damaged my vehicle. They said mods are not Honda approved even though they sold it to me and no one wants to take responsibility. All they care about is their bottom line ..... very bad customer service. More
Terrible sales tactics of adding on additional junk fees adding 3 thousand dollars to their advertised price. Refused to sell me a car despite my full price offer. Absolute waste of time - shop elsewhere adding 3 thousand dollars to their advertised price. Refused to sell me a car despite my full price offer. Absolute waste of time - shop elsewhere! More