Victory Honda of Plymouth

Exceptional service everytime! My son's 2003 Honda Civic was starting to have some problems. The engine light was coming on while driving. Maureen was able to find time on the sch My son's 2003 Honda Civic was starting to have some problems. The engine light was coming on while driving. Maureen was able to find time on the schedule to squeeze us in. The light went off before we got there but Maureen did some preliminary checks on the car and could find nothing wrong. I opted to wait until the light came back on to do more thorough diagnosis of the problem. The next day, the light was back on and Maureen was able to get the car in so that service could diagnose the problem and get it all fixed. I had them overnight a part and he was back on the road the next day. Exceptional service everytime! More

Good salesman poor price I was checking out a used Honda accord. Their salesman Joe was a great guy, he wasn't pushy about the car let me keep it for the night to check it out I was checking out a used Honda accord. Their salesman Joe was a great guy, he wasn't pushy about the car let me keep it for the night to check it out with my friend. Offered good service if I buy it. BUT they don't sway much from their price. If you are looking to get the KBB price after a long negotiation then go for it, otherwise don't waste your time there. More

Service I have use this dealer for many years and the overall experience (Customer service, quality of work and Friendliness) received has always been really I have use this dealer for many years and the overall experience (Customer service, quality of work and Friendliness) received has always been really excellent More

Sharon Maureen was so helpful and pleasant. The service was done well and in the time planned. Maureen was able to suggest a restaurant for me to have breakf Maureen was so helpful and pleasant. The service was done well and in the time planned. Maureen was able to suggest a restaurant for me to have breakfast while the service was completed. More

Great service every time I was hearing some strange noises while driving and called for service. Maureen was able to get me in the same day and the techs replaced some worn o I was hearing some strange noises while driving and called for service. Maureen was able to get me in the same day and the techs replaced some worn out wheel bearings. Victory Honda takes very good care of my family's four Honda's. More

My wife's Odyssey had a recall on the airbag. I called Maureen Kelly in service at Victory Honda in Plymouth. Maureen set up the appointment at my convenience, got me a shuttle home, called me as s called Maureen Kelly in service at Victory Honda in Plymouth. Maureen set up the appointment at my convenience, got me a shuttle home, called me as soon as the car was done and immediately got me the shuttle back to the dealership. This is what I have come to expect from Victory Honda when I deal with Maureen. Recalls are an inconvenience by their very nature, but employees like Maureen know how to take a negative experience and turn it into a positive one. That's why whenever I need my Hondas serviced, I call Maureen Kelly. If every service person in the world -- let alone Victory Honda -- were as good at her job as Maureen, customer service surveys would be unnecessary. More

I went to dealership to check out the special event since I bought a car couple of years ago and thought to give me new business and was introduce to Mr. Michael Vera, Sales Rep, he was very friendly and c I bought a car couple of years ago and thought to give me new business and was introduce to Mr. Michael Vera, Sales Rep, he was very friendly and courteous and provided all information and answer my queries without any issue, even I had my entire family, when I left him with a offer, i did not expected that he would call me but he did and we went back there to complete the sale, I have to give him 2000% for his great Professionalism and Friendliness. it was very great experience for me and my family working with Mr. Vera. More

I came to see the wide selection of used Odysseys that I saw online. I was given an apt. Nate was very helpful. I bought the Odyssey and asked for a tow hitch to be installed. I had to come back later i saw online. I was given an apt. Nate was very helpful. I bought the Odyssey and asked for a tow hitch to be installed. I had to come back later in the week to get the vehicle and finish my financing. Nate had been out sick, but Joe tried to pitch in and finish up the deal. Unfortunately, the finance person had already left for the day, but as I had left a sizable downpayment, I was sent home with the vehicle. Too bad I did not get my temporary tags - but I made it home without incident. The next day, a driver brought the paperwork and tags to my house. I had driven the vehicle a bit and discovered that the electric doors and rear hatch rarely open unless I use the key fob. I am not sure if the electric got messed up when the hitch was installed. Since I live in Clinton Township, I will likely take it to a local dealer to have them check out what the issue is. I am hopeful that Victory Honda will honor any repairs that may need to be done if the hitch install is at fault, otherwise, the warranty should cover the work. Hopefully, it is a quick fix, as I need to have a vehicle every day:) Joe was great and nice. Nate even called me when he was sick to see how things went. Very nice people. More

Wade was on top of his game, keeping me informed through out the process, however I think the price was a little steep. Any problems with your Honda call Wade Babbit, I have owned this car for 4 years and t out the process, however I think the price was a little steep. Any problems with your Honda call Wade Babbit, I have owned this car for 4 years and this is the first service call. More

Our CRV was damaged running over a large frozen chunk of ice and snow. Maureen Kelley advised that a shield was damaged underneath and needed to be ordered and replaced. Both her cost estimate and order and ice and snow. Maureen Kelley advised that a shield was damaged underneath and needed to be ordered and replaced. Both her cost estimate and order and replacement time were exactly as she quoted. Maureen was very pleasant and knowledgeable and i would recommend her to others. More