Victory Honda of Plymouth

Maureen set me up with a loaner and my car was ready later the same day. She was very helpful and gracious. She brought the loaner car into the service area for me and when my car was ready, she brough later the same day. She was very helpful and gracious. She brought the loaner car into the service area for me and when my car was ready, she brought my car to the service area as well. She also provided very specific information about what was wrong with my car that needed repair. In addition, she helped with two more minor problems (child safety lock on that I didn't realize and dome light). She's great. More

Service is always timely and friendly. Convenient location. Comfortable waiting area. We did have a coupon for 10% off service, which we produced at pickup and were told we could have our account cr location. Comfortable waiting area. We did have a coupon for 10% off service, which we produced at pickup and were told we could have our account credited, but not the amount taken off the price of service. Overall good experience. More

Mark is awesome. He was able to help me with my trade-in. I'm being honest when I mention that this the best dealer to purchase a car from. The customer service was excellent. They will work with you so that I'm being honest when I mention that this the best dealer to purchase a car from. The customer service was excellent. They will work with you so that you'll leave the dealer feeling satisfied. Mark, Ellie, and Keith treated me very well. I highly recommend this dealer to anyone. More

The bluetooth in my new CRV had to be checked out for possible defect. Eric in service was very friendly and took care of the issue asap.. Had great service from our 2 sales people Dave Weinger and Julie possible defect. Eric in service was very friendly and took care of the issue asap.. Had great service from our 2 sales people Dave Weinger and Julie Ennis. More

Gerald was a gentlemen; our lease turn in was over mileage but Gerald was able to work with that. We were very pleased with the deal terms and process as well. Thank you. mileage but Gerald was able to work with that. We were very pleased with the deal terms and process as well. Thank you. More

Worked with 2 in Service and very impressed with your representative Cody. Fully explained the required service and advised later about some brake issues which needed to be addressed immediately. While w representative Cody. Fully explained the required service and advised later about some brake issues which needed to be addressed immediately. While waiting, I spoke with Sales Rep. Mike Sera about the CRV in the showroom. Very personable and friendly and demonstrated how the seats fold down in the back and the manner in which the rear cover would hide whatever I was hauling so that it would not be visible from the outside. Overall good experience today! More

I am writing this review after almost a month of visiting the dealership. We had a shocking experience at this place that I felt the need to write this review to warn other people NOT to visit this dealershi the dealership. We had a shocking experience at this place that I felt the need to write this review to warn other people NOT to visit this dealership. Being a lazy person, I do not generally write reviews for products and/or experiences, so this is my first one. We wanted to buy a used Honda and really liked a few cars at a different dealer (which by no surprise has a great rating). We wanted to see if we can get a better deal and so went to Victory Honda Plymouth. Initially, their reception was OK, we test drove a couple of cars, but the price was WAY more than the other dealerships. They only had a few good cars in their used cars lot. When we did not like the cars and decided to go away, they tried to sell them to us by all means. I told them that we got a good deal elsewhere, and if they can match the price or offer a better price (since the ones we test drove were not as good as compared to the other dealership) then I will consider buying the car. Their prices were more than $1000 compared to other dealership, which is ridiculous. In the mean time, we asked for some water and they kept us waiting for a long time and the sales person sent their Manager to do the talking as he/she was not able to negotiate the price. This guy was VERY rude and did not have the courtesy of how to talk to customers. He mocked me and behaved as if we went there to kill time. He even had the courage to mock other dealerships which are way bigger and older than theirs and are doing really well in business.We were surprised as to how he managed to become the Manager without the basic skills of talking to customers. When I came back, I saw bad ratings for this dealership and felt that I should have read this before visiting them. Anyway, we bought the car, the very next day from one of the best Honda dealers in Michigan and we got a great deal for a great car. So in short, do not make the mistake of visiting this place if you're looking to buy any Honda vehicle. There are lot more better dealers who value their customers and offer better prices. I wish dealerrater.com had 0 rating (instead of 1 being the least). Victory Honda of Plymouth does not even deserve a rating of 1. X| More

I love Honda and have been dealing with Victory since 2006. I have always been treated with the utmost respect. Sales staff, financial staff & service staff are very knowledgeable about the product. I 2006. I have always been treated with the utmost respect. Sales staff, financial staff & service staff are very knowledgeable about the product. I will always come to Victory Honda for my cars. More

Cody was very friendly and knowledgeable - he was awesome! Service was quick and thorough. I appreciate that the car was washed after service was completed. Thank you. awesome! Service was quick and thorough. I appreciate that the car was washed after service was completed. Thank you. More

Over all great trip into the dealer. Scott was their to help me when I pulled in and let me informed on what needs to be done to my car help me when I pulled in and let me informed on what needs to be done to my car More