Victory Nissan of Mechanicsville

Very disappointed with services as I was there 2 hours & 40 minutes to get inspection. 40 minutes to get inspection. More

Went online late one night looking for a Nissan Rogue. Within a couple of days Doug Compton emailed me, followed up with a phone call. He was persistent, but I ignored him until I finally made up my mind Within a couple of days Doug Compton emailed me, followed up with a phone call. He was persistent, but I ignored him until I finally made up my mind to finally get a new car. I finally answered phone and made appointment to look at new cars. He patiently waited while I tried out cars. I have short legs and wanted a SUV that I could get in without much difficulty. He listened to my crazy stories and made buying a Rogue easy. I had to get one with lots of bells and whistles. It will take me six months to figure everything out. He offered to help me, but I refused because sun was setting. I had an hour drive ahead and wanted to get home before dark. Everyone I talked to that day were friendly. The experience was enjoyable More

Been close to 2 months and my trade in still hasn’t been paid off. Highly do not recommend trading in a car or purchasing a vehicle at this dealership. I’m unsatisfied with the service. paid off. Highly do not recommend trading in a car or purchasing a vehicle at this dealership. I’m unsatisfied with the service. More

Decided to have my inspection done at Hart Nissan since they are closer to my home. I was very pleased with the quality of service and will use this in the future. They also gave a Vehicle Condition Report they are closer to my home. I was very pleased with the quality of service and will use this in the future. They also gave a Vehicle Condition Report. The dealership I usually go to does not give that type of thing. The report is nice so you can plan for future maintenance on your vehicle instead of it hitting you all of a sudden. More

My service guy mr Gonzalez was great! He made sure everything concerning my car was taken care of in a detailed way. everything concerning my car was taken care of in a detailed way. More

Outstanding attention to detail from my service advisor. Attention to detail and customer concerns were addressed Attention to detail and customer concerns were addressed More

When ever I go in for an appointment, when the garage door goes up I'm always greeted with a smiling face and a greeting of the day. I am immediately waited on. Always with politeness. The young man or w door goes up I'm always greeted with a smiling face and a greeting of the day. I am immediately waited on. Always with politeness. The young man or woman takes time to explain what will be done to my vehicle, also looking at the service record and asking if I would like to have any of the work showing up on the sheet performed at that time. Explaining if it is of an urgency or not - which I love - gives me time to have it done THEN or Later. AWESOME. (**I'm not being taken advantage of.) More

Horrible service and ripoff. Got scammed out of $650 just cause I did not agree to getting charged over $3k to get things done that my car did not. I got the one thing that needed to be fixed n paid $650 but cause I did not agree to getting charged over $3k to get things done that my car did not. I got the one thing that needed to be fixed n paid $650 but still have the same issue. I have a feeling that no one changed the part and I got my car back as it was give . More

Dealership is terrible. If you don’t want your warranty or title go to Hart Nissan!!! If you don’t want your warranty or title go to Hart Nissan!!! More