Victory Nissan of Nashville

After a not so nice interaction at another dealership up in the area where we live, we called Action Nissan at 5:00PM and discussed numbers posted on their web page. They confirmed the numbers were accurate in the area where we live, we called Action Nissan at 5:00PM and discussed numbers posted on their web page. They confirmed the numbers were accurate. We made an appointment and went out their at 7:15 PM that night, Discussed the vehicle in question, they evaluated our trade, gave us another 1000 dollars more than the other dealer offered and almost two thousand dollars off MSRP plus the loyalty rebate Nissan was offering. They were Fair, Fast, Extremely Courteous. I felt like the salesman (Anthony) listened to us, presented what we were willing to do the the manager and we closed the deal. They stayed an hour and a few minutes past their closing time to make it happen. The finance manger was good to work with as well. He was not pushy, gave us options to select or decline, it was our choice. He stated that he nor the dealership wanted anyone to purchase something they were not comfortable with or not going to use, How can you beat that? This is actually the second time my family has dealt with Action Nissan, both times they beat out the other dealers that in our opinion were not being upfront with their numbers by juggling them on the new purchase as well as the trade-in . Until something goes wrong and they change their business model, We will only do business for new vehicles at Action Nissan. RF of TN More

I had an incredible experience buying my car through Action Nissan! Jose Gonzalez is a literal angel and did everything possible to get me the car I wanted for a great deal. He, along with management, w Action Nissan! Jose Gonzalez is a literal angel and did everything possible to get me the car I wanted for a great deal. He, along with management, were kind, patient, and honest. I appreciate them so much! So excited about my new car! More

Action Nissan treated me great, I was able to make a deal over the phone with Dalton so that there were no surprises when I got there and I was given a fair trade in value for my truck. Daniel was very cour over the phone with Dalton so that there were no surprises when I got there and I was given a fair trade in value for my truck. Daniel was very courteous and knowledgeable, took care of me, showed me around the dealership and made my first appointment for service. Krishan in finance was fast and efficient. Great experience. More

I had been emailing the sales manager and the salesman tge afternoon before i was going to come look at a pre owned car. I drove an hour and half the next morning to look at and purchase the car. I get th tge afternoon before i was going to come look at a pre owned car. I drove an hour and half the next morning to look at and purchase the car. I get there and they tell me it sold the previous day! i wasted my time and gas because they didnt let me know before i drove there. I honestly think they were hoping i would buy something else from them, I just left because if thats tgeir customer service, they need to work on it . very frustrated. More

Most costly decision ever was purchasing a used 4Runner from them. Took it to a Toyota dealership to fix the AC and found out the frame was completely destroyed and the car was not safe for the road…it was from them. Took it to a Toyota dealership to fix the AC and found out the frame was completely destroyed and the car was not safe for the road…it was for our 16-year-old. It is deemed a total loss and they just said, “What do you expect us to do about it?”. Well, when you have your mechanics looking and certifying your vehicles and don’t reveal something so significant, you’re a dirty business. We did look under the car and saw some rust but we couldn’t see the ultimate damage without it being lifted…you all did…and still sold a car not safe for the road (knowing a child was going to be driving it). Carfax stated no wrecks and we did know it came from up North (as most used cars these days do) but we made a huge mistake of trusting your mechanics. Great work! More

Honest dealership who will not price gauge the customer! Eager to help the customer have a pleasant experience. Eager to help the customer have a pleasant experience. More

AJ and Richard were so good so helpful keep up the good work guys 👍🏼and they were cheerful work guys 👍🏼and they were cheerful More

We just purchased a new car at Action Nissan. We live in Illinois and completed the paperwork electronically. The process was smooth with no surprises. The staff was very knowledgeable, patient a We live in Illinois and completed the paperwork electronically. The process was smooth with no surprises. The staff was very knowledgeable, patient and helpful. Krishan, Susan and Nicholas were very professional and respectful. This was the easiest process of buying a new car that we have experienced. Matt, the general manager runs a top notch dealership while maintaining rigorous standards. Thank you all for the pleasant experience. More

Just wanted to say thanks for the great welcoming, customer service and communication that Hugo always provides my family when servicing our vehicles. We appreciate the professionalism and commitment customer service and communication that Hugo always provides my family when servicing our vehicles. We appreciate the professionalism and commitment to the high levels of service. He is an asset to your dealership and one of the reasons you have our loyalty. More