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Victory Nissan of Nashville

Nashville, TN

4.4
134 Reviews
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307 Thompson Lane

Nashville, TN

37211

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Showing 134 reviews

September 15, 2026

Danielle Quong is a very thorough and friendly customer-oriented service advisor. She is very resourceful and is a pleasure to work with. More

by Tim Harris
Recommend Dealer
Yes
Employees Worked With
Danielle Quong
Sep 15, 2026 -

Victory Nissan of Nashville responded

Personalized, resourceful guidance is how our service department aims to support every customer. Knowing you found our service advisor so thorough, friendly, and customer-focused during the service on your Nissan Altima is very rewarding. Matt Horn matt.horn@victorynissan.com

September 12, 2026

He kept me updated on car's status and needs. Pleasant, very engaging and would recommend to others. More

by Hsuperb2002
Recommend Dealer
Yes
Employees Worked With
Brett Nixon. Excellent customer service! ????
Sep 12, 2026 -

Victory Nissan of Nashville responded

We’re pleased we could keep you informed and engaged during the service on your Bronco Sport. Hearing you’d recommend our service to others means a lot. Matt Horn matt.horn@victorynissan.com

September 10, 2026

Very professional and friendly They took care of my needs in a timely fashion and did an excellent job More

by davidwmorrow
Recommend Dealer
Yes
Employees Worked With
Danielle Quinn
Sep 11, 2026 -

Victory Nissan of Nashville responded

We’re pleased you found our team knowledgeable and welcoming during service on your Honda Accord Hybrid and that we addressed your needs promptly with excellent results. Matt Horn matt.horn@victorynissan.com

September 09, 2026

Danielle Quong at Victory Nissan on Thompson Lane is my service rep and she always does a great job taking care of my car needs. She routinely goes above and beyond duty to get parts at the last minute, s More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Quong in the service department
Sep 09, 2026 -

Victory Nissan of Nashville responded

Knowing you appreciate our team’s quick parts retrieval and attentive care for your Nissan Sentra means a great deal to our service department. We’re pleased we could secure those parts on short notice and get your vehicle back on the road so quickly. Matt Horn matt.horn@victorynissan.com

September 07, 2026

As always very professional and polite. Thank you for keeping my 2024 Nissan Kicks like new under the hood! More

by caflack1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas in the service department
Sep 07, 2026 -

Victory Nissan of Nashville responded

We’re glad we could keep your 2024 Nissan Kicks performing like new under the hood. Hearing that you found our service professional and courteous means a lot to us. Matt Horn matt.horn@victorynissan.com

September 06, 2026

Richard was very helpful. He went above and beyond in helping me with my car. He also is going to help me next week speak with the people at the collision center. He was also More

by TEDISAMA1010
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 06, 2026 -

Victory Nissan of Nashville responded

Knowing you found our service so helpful and professional means a lot to our service team. We’re pleased our service advisor could go the extra mile with your Nissan Rogue and arrange next week’s collision center consultation. Thank you for the five-star rating and your kind feedback. Matt Horn matt.horn@victorynissan.com

September 06, 2026

The dealer shop is fine, it's your employees that is not concern with customer. More

by Frances Brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2026 -

Victory Nissan of Nashville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Matt Horn matt.horn@victorynissan.com

September 04, 2026

I must say it was an overall amazing experience. Everyone was all smiles and overly excited. We were given plenty of snacks and top tier service ???????????? More

by Tashamurray81
Recommend Dealer
Yes
Employees Worked With
Michael Cheatham
Sep 04, 2026 -

Victory Nissan of Nashville responded

Your comment about our team’s friendly energy, excitement, and the snacks reflects the kind of welcoming service experience we hope every guest enjoys. Knowing that the service on your Nissan Pathfinder was amazing means a lot to our service department. Matt Horn matt.horn@victorynissan.com

September 03, 2026

Quick and friendly ? ? Nicholas always lets me know what I need to do for my vehicle. Tells me what's the most important if I can't afford the while list. He keeps me upda More

by grasshoppa25
Recommend Dealer
Yes
Employees Worked With
Nicholas Brown
Sep 03, 2026 -

Victory Nissan of Nashville responded

Knowing you found the maintenance on your Nissan Rogue quick and friendly is rewarding. Your praise for our clear updates and guidance on prioritizing tasks means a lot to us. Matt Horn matt.horn@victorynissan.com

September 02, 2026

Good if you have a Nissan, because other vehicles should go be serviced at there dealerships More

by aliciacox1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard
Sep 10, 2026 -

Victory Nissan of Nashville responded

Thank you for your feedback. We strive to provide excellent service for all vehicles and appreciate your perspective. Your comments help us continue improving the experience for every customer. Matt Horn matt.horn@victorynissan.com

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