Victory Toyota Charleston
Charleston, WV
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Nathaniel was very friendly and helpful. He answered all of my questions to my satisfaction. Sydney Young set up my appointment. When I had to cancel and reschedule due to a family emergency He answered all of my questions to my satisfaction. Sydney Young set up my appointment. When I had to cancel and reschedule due to a family emergency, she was very compassionate and rescheduled my appointment promptly. I received the amount that I expected for my trade in. Cole processed my loan effectively. I was pre-approved through Capital One, but he was able to get me a better interest rate through Toyota financing. This was the quickest and most enjoyable car deal I have ever done! More
We were out of town visiting my mother, who uses Victory Toyota, and my Camry wouldn’t start. My mother told me to take it to Victory and we did. The service advisor, Travis, took great care of us. Even tho Toyota, and my Camry wouldn’t start. My mother told me to take it to Victory and we did. The service advisor, Travis, took great care of us. Even though they were very busy that day, he got our problem diagnosed, and fixed. Travis was professional, knowledgeable, and communicated with me throughout the entire process. While we waited, several people stopped to chat with us. I was very impressed with this dealership and highly recommend them. I appreciate them taking such good care of my car! More
Everyone was extremely helpful! ! I had an accident and was helped with my injuries by many of your employees!! ! I had an accident and was helped with my injuries by many of your employees!! More
Everyone was very nice. Staff was knowledgeable about what was going on with my truck. I would recommend this dealership to anyone. Staff was knowledgeable about what was going on with my truck. I would recommend this dealership to anyone. More
The service department is what makes this dealership exceptional. The employees are friendly, knowledgeable, and respectful of the customer’s needs. The environment is pleasant and the department is e exceptional. The employees are friendly, knowledgeable, and respectful of the customer’s needs. The environment is pleasant and the department is efficiently organized. More
We were very pleased with the service we received from this dealership. Very nice staff to help us with our needs this dealership. Very nice staff to help us with our needs More
My visit took way too long for an oil change and was way more expensive than what it should have been. I was charged 2 1/2 times more for the oil than what I could have bought it for myself. more expensive than what it should have been. I was charged 2 1/2 times more for the oil than what I could have bought it for myself. More
I had a pleasant experience! Communication was clear, and they got me in and out quickly. Communication was clear, and they got me in and out quickly. More
Straightforward and clear communication. There was a delay but I was kept informed the whole time. There was a delay but I was kept informed the whole time. More
The friendliest and most helpful dealership I’ve ever worked with. Not one complaint! Above and beyond worked with. Not one complaint! Above and beyond More
