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Victory Toyota Charleston

Charleston, WV

4.7
269 Reviews
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1905 Patrick Street Plaza

Charleston, WV

25387

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Showing 269 reviews

April 10, 2026

They helped get us the best deal and what we needed as a family of 4. More

by eaukiwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Victory Toyota Charleston responded

It’s wonderful to know Kaitlyn and our team found the right used Toyota RAV4 and deal for your family of four. Enjoy all the space on your outings and thank you for choosing a Toyota with us. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 10, 2026

It was great visit. I recommend anybody come to victory Toyota. And nice staff and staff knowledgeable about what’s going on with your vehicle. More

by CDUNLAP221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Victory Toyota Charleston responded

We’re delighted to hear you had a great visit and appreciate your recommendation. Thank you for acknowledging our team’s knowledge about your Toyota. We look forward to assisting you again in the future. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 09, 2026

We have always brought our vehicles to this dealership because or service. We were very pleased with Kaitlyn Tucker and we will recommend her to everyone we know. More

by RLTACKETT58
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Tucker
Apr 09, 2026 -

Victory Toyota Charleston responded

We’re delighted Kaitlyn provided you with such excellent service and appreciate your ongoing loyalty. Thank you for trusting our team with your Toyota and for recommending Kaitlyn to others. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 08, 2026

Sean was great! So helpful and knowledgeable. Will be recommending him to friends and family More

by sabrinafrye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Bossart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Victory Toyota Charleston responded

Thank you for sharing your experience with Sean. We’re delighted his expertise made your Toyota RAV4 Hybrid purchase so smooth. We appreciate you recommending him to friends and family. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 05, 2026

Service people very friendly and nice and always helpful and nice and friendly to everyone in the office More

by RCESKEW
Recommend Dealer
Yes
Employees Worked With
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2026 -

Victory Toyota Charleston responded

It’s wonderful to hear that our service team consistently provided friendly and helpful support during your visits. Thank you for trusting us with your Toyota. We look forward to supporting you with any future service needs. Mike Holbert General Manager mike.holbert@victorytoyota.com

April 05, 2026

Great worked above and beyond on my vehicle purchase. Took a little longer than normal because of my circumstances but they gladly worked with me More

by College2026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Gilkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2026 -

Victory Toyota Charleston responded

Thank you for sharing your experience with Rob and our team as you navigated your new Toyota Corolla purchase. We’re glad we could adjust to your circumstances and ensure a smooth process. Enjoy your Corolla and we’re here whenever you need us. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 31, 2026

I am impressed with the service we received. Levi was great at listening to our needs and assisting us in purchasing the vehicle. He had a trainee with him and he handled the training and our q More

by Keith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Meinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Victory Toyota Charleston responded

We’re delighted Levi’s attentive approach and the guidance from his trainee helped you with your Toyota Grand Highlander Hybrid purchase. It’s great to know our team members made your experience pleasant and handled your questions smoothly. Enjoy your new vehicle and feel free to reach out for any future assistance. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 30, 2026

Very friendly atmosphere and was quick Was detailed in the service being done and made me comfortable More

by DAVID.HOOD
Recommend Dealer
Yes
Employees Worked With
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karissa Tome
Mar 31, 2026 -

Victory Toyota Charleston responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 30, 2026

Youre a crappy dealership now. Took away Veterans discount AND raised service prices. Plus cant finish this survey unless i say i was here for sale of new or used car…???? Whats u More

by CAROLGIRL1963
Recommend Dealer
No
Employees Worked With
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Victory Toyota Charleston responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time. Mike Holbert General Manager mike.holbert@victorytoyota.com

March 29, 2026

Good experience Good experience with the staff. The staff made sure we were comfortable while we waited for the cat. More

by Paul Cantrell
Recommend Dealer
Yes
Employees Worked With
Travis Oldaker
Mar 29, 2026 -

Victory Toyota Charleston responded

Your 5-star rating made our day. We’re happy the staff kept you comfortable while your Toyota Sienna was in for service. Mike Holbert General Manager mike.holbert@victorytoyota.com