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Victory Toyota Charleston

Charleston, WV

4.7
310 Reviews
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1905 Patrick Street Plaza

Charleston, WV

25387

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Showing 310 reviews

August 15, 2026

I wish every dealership could have a service advisor like KARISSA. She was so helpful and kept me up-to-date through every step of the process and I really appreciated that. she was very pleasant to work wit More

by CHRISTYDSLATER
Recommend Dealer
Yes
Employees Worked With
Karissa Tome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2026 -

Victory Toyota Charleston responded

Your praise of Karissa’s clear, step-by-step updates reflects how our service team prioritizes keeping you informed. Hearing that her courtesy and brand expertise made your visit pleasant means a lot to our service team. Mike Holbert General Manager mike.holbert@victorytoyota.com

August 14, 2026

staff is really good, your prices on the other hand are plain robbery Short enough ? Service work done NOT BUYING The reason for the ""NO"" the recommending this dealership is total priceing for More

by IBNMASON31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I do Not remember any of these people when I bought my Rav4 (purchased in Oct 2020
Aug 21, 2026 -

Victory Toyota Charleston responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Mike Holbert General Manager mike.holbert@victorytoyota.com

August 13, 2026

Sam Sweat was one of the best salesman that has helped us with the purchase of a vehicle. We highly recommend him to those that want to be treated with honesty and respect. More

by milisa.d.ball
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Meinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Sweat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Holbert
Aug 13, 2026 -

Victory Toyota Charleston responded

Knowing the purchase process felt honest and respectful means a lot to our team. Sam enjoyed assisting you with your new Toyota 4Runner, and your recommendation means a great deal to us. Mike Holbert General Manager mike.holbert@victorytoyota.com

August 12, 2026

Meghan’s sweet and friendly personality always helps put me at ease when I’m trying to pick out, test drive and purchase a new vehicle. She helps make the entire process faster and easier which I appreciate More

by arbowen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Ballard
Aug 12, 2026 -

Victory Toyota Charleston responded

Knowing that the purchase process felt faster and easier means a lot to our team. Meghan enjoyed helping you find, test drive, and purchase your new Toyota Tundra. Your kind words are greatly appreciated. Mike Holbert General Manager mike.holbert@victorytoyota.com

August 12, 2026

Working with Meghan and Victory Toyota has been great and we have always received exceptional customer care! We especially appreciate their accommodations as we live out of state! More

by sjordan9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Victory Toyota Charleston responded

Hearing that our accommodations for your out-of-state purchase were so helpful means a lot to our team. Meghan enjoyed working with you from afar to make buying your new Tacoma as seamless as possible. Mike Holbert General Manager mike.holbert@victorytoyota.com

August 01, 2026

Sean was knowledgeable about the vehicles I was interested in. He was also very flexible with communication, scheduling and test driving cars! More

by abby.darnley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Bossart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2026 -

Victory Toyota Charleston responded

Your five-star feedback means a lot to us. We’re glad Sean’s expertise and flexibility with communication, scheduling, and test drives made exploring Toyota models seamless. Mike Holbert General Manager mike.holbert@victorytoyota.com

July 25, 2026

They did an amazing job of getting me into a bigger truck they had on the lot, as well as getting it serviced with their multipoint inspection making sure it was ready to go! More

by Hunter Dailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Gilkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Ballard
Jul 25, 2026 -

Victory Toyota Charleston responded

What a pleasure to read your feedback. We’re glad we could help you find a larger GMC and make sure it was road-ready with our multipoint inspection. Please reach out if you need anything as you enjoy your new truck. Mike Holbert General Manager mike.holbert@victorytoyota.com

July 25, 2026

I had a great experience purchasing my vehicle from Meghan at Victory Toyota. The entire process was smooth, straightforward, and stress-free. Meghan was honest, professional, and worked hard to find More

by murphyaka1111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2026 -

Victory Toyota Charleston responded

We’re thrilled Meghan could guide you through a seamless Toyota RAV4 Hybrid purchase with honesty and professionalism. It’s great to hear the entire process met your exact specifications and was handled efficiently. Thank you for recommending us! Mike Holbert General Manager mike.holbert@victorytoyota.com

July 20, 2026

Many thanks to Victory Toyota and Meghan Comer (and Sydney Young). Once we had focussed in on a RAV4 Limited with specific colors and HUD display, we found it nearly impossible to find one within 250 More

by wollajm
Recommend Dealer
Yes
Employees Worked With
Meghan Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Ballard
Jul 20, 2026 -

Victory Toyota Charleston responded

Thank you for trusting us with your new Toyota RAV4 Hybrid. Meghan and Sydney were dedicated to finding the exact configuration and keeping you informed throughout the wait and your journey. Enjoy the new RAV4 Hybrid and feel free to reach out if questions come up. Mike Holbert General Manager mike.holbert@victorytoyota.com

July 07, 2026

Meghan was beyond helpful and made the process of buying a car surprisingly painless. She answered all my questions and anticipated what I needed. More

by dougprince
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan Comer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Ballard
Jul 07, 2026 -

Victory Toyota Charleston responded

Thank you for choosing us for your new Toyota RAV4 Hybrid. We’re glad Meghan anticipated your needs and made the purchase process effortless. Enjoy every mile in your new RAV4 Hybrid! Mike Holbert General Manager mike.holbert@victorytoyota.com