Victory Toyota Charleston
Charleston, WV
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I would like to thank the staff at victory toyota for the service I was given when we purchased are jeep wrangler the young lady Kaitlyn Tucker was the best sales person I've dealt with that was the first ti service I was given when we purchased are jeep wrangler the young lady Kaitlyn Tucker was the best sales person I've dealt with that was the first time we had meet the two staff members that help us with are purchase and we talked like we knowed each other for years and you don't find to many people like that anymore very friendly and professional thank you both. John & Debra Priddy More
I am impressed with the service I received. I would like to thank Rob for being kind enough to show the new Rav 4 to me. We had a nice conversation about the new ones. I would like to thank Rob for being kind enough to show the new Rav 4 to me. We had a nice conversation about the new ones. More
Recall work, apparently they unplugged battery, when i got in my car the radio kept cycling. Had to go back in and get another 25 minutes of work done. Very rushed to get me out, technician said i was man got in my car the radio kept cycling. Had to go back in and get another 25 minutes of work done. Very rushed to get me out, technician said i was many upgrades behind. Asked why this has not been brought up before, he had no answer. Not impressed. Hope next trip is better. More
I had a wonderful experience with this dealership. Mike went above and beyond in handling my transaction, and I couldn't be happier. If you want to buy a car from a dealership with integrity, choose V Mike went above and beyond in handling my transaction, and I couldn't be happier. If you want to buy a car from a dealership with integrity, choose Victory Toyota of Charleston! More
This was a smooth and efficient transaction. The staff were helpful and straightforward. They did not try to add a bunch of accessories and excessive doc fees to jack up the car price. The veh The staff were helpful and straightforward. They did not try to add a bunch of accessories and excessive doc fees to jack up the car price. The vehicle was in good shape and all-in-all this was a very pleasant transaction. Based upon my experience, I would return to this dealership. More
My car wasn't put back together all the way and the plastic guard almost fell off from the bottom of my car. I had to return my car causing me to cancel dinner reservations. Then to top it all off my c plastic guard almost fell off from the bottom of my car. I had to return my car causing me to cancel dinner reservations. Then to top it all off my car is still making the EXACT same noise it was making that I took it in for and when I called back about it I am told I had to wait for someone else to call me back to which I still haven't received a call back! More
This was a good experience buying from Kaylin! ! She’s a great salesperson! Very sweet, very personable which I loved!! I was very comfortable with her from the beginning. She made you feel like y ! She’s a great salesperson! Very sweet, very personable which I loved!! I was very comfortable with her from the beginning. She made you feel like you knew her! Our experience was wonderful! After our test drive I wanted to buy a car from her!!if your looking to. Buy a car go see Kaytlin Schultz! I love my Toyota Ctown Dignia❤️ More
My salesman lacked knowledge of the Tacoma but he brought me to a salesperson who effortlessly answered my questions. me to a salesperson who effortlessly answered my questions. More
Easy. Did it from home Not pushy. Very knowledgeable. Very patient with customers First Toyota ever Did it from home Not pushy. Very knowledgeable. Very patient with customers First Toyota ever More

