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Victory Toyota Highlands

Triadelphia, WV

4.6
220 Reviews
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55 Robinson Dr.

Triadelphia, WV

26059

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Showing 125 service reviews

May 05, 2026

Prompt service and good advice for the service of my car. Clean waiting area.,Friendly service More

by Linda.king1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Whitmire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny in service
May 06, 2026 -

Victory Toyota Highlands responded

Thanks, Linda, for sharing about your experience with Victory Toyota Highlands. We appreciate your business and hope to see you again soon! Vinny Costain General Manager vinny.costain@victoryhighlands.com

May 04, 2026

Fast service, did excellent job staying touch and keeping updates when the vehicle would be finished. More

by chrisjrudnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ McCroskey
May 04, 2026 -

Victory Toyota Highlands responded

Thank you for the five-star rating. We’re glad our team kept you informed and completed service quickly on your Toyota Tundra. We look forward to helping you again. Vinny Costain General Manager vinny.costain@victoryhighlands.com

April 28, 2026

Dealership is always pleasant to deal with. I have had repeated issues with a check engine light, and they have tried their best, but Toyota cannot solve the issue. 2023 Tacoma. More

by BOLDRICK66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Costain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Victory Toyota Highlands responded

Thank you for sharing your experience with us. We truly appreciate your feedback and your business. Vinny Costain General Manager vinny.costain@victoryhighlands.com

April 07, 2026

Fast, friendly service that I can trust. Easy appointment, comfortable waiting area. They will recommend things that need done. More

by ARLEYMITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Costain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Victory Toyota Highlands responded

Thank you for noting the fast, friendly service and easy scheduling for your Toyota. We’re glad the waiting area met your expectations and that Vinny could recommend what needs attention. We look forward to assisting you again. Vinny Costain General Manager vinny.costain@victoryhighlands.com

April 02, 2026

Very professional staff. Very helpful and knowledgeable. Dealership is also very clean and comfortable. Totally satisfied with my experience. More

by WVTundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny Costain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Victory Toyota Highlands responded

It’s wonderful to hear our team delivered professional and knowledgeable service for your Toyota Tundra Hybrid. We’re glad you found the facility clean and comfortable. Thank you for trusting us with your vehicle and for sharing your satisfaction. Vinny Costain General Manager vinny.costain@victoryhighlands.com

March 29, 2026

They fixed back-up camera. Good job! This was a recall, and they fixed it promptly and professionally. More

by iluvpandas1
Recommend Dealer
Yes
Mar 29, 2026 -

Victory Toyota Highlands responded

It’s great to hear that the recall repair on your Toyota Camry Hybrid’s backup camera was completed quickly and professionally. Thank you for sharing your experience. Vinny Costain General Manager vinny.costain@victoryhighlands.com

March 25, 2026

Safety recall taken care of A safety recall on the hybrid system replaced a cable cover More

by fcline
Recommend Dealer
Yes
Mar 25, 2026 -

Victory Toyota Highlands responded

We’re pleased to hear the hybrid system recall on your Toyota was handled smoothly with the cable cover replacement. It’s great to know you left feeling confident in your vehicle’s safety. Thank you for the five-star review. Vinny Costain General Manager vinny.costain@victoryhighlands.com

March 13, 2026

Very professional All was done the way it needed to be done Everyone was professional and courteous and they kept you informed the whole time I was there of exactly what was going on More

by MCHIEFFALO7273
Recommend Dealer
Yes
Employees Worked With
Cody
Mar 13, 2026 -

Victory Toyota Highlands responded

Thank you for sharing your experience with our team’s professionalism and clear communication during your Toyota RAV4 Hybrid service. We appreciate your trust and look forward to assisting you again. Vinny Costain General Manager vinny.costain@victoryhighlands.com

March 09, 2026

I made an appointment about two weeks prior. When I got there, there had been no appointment made for me. The gentleman at the desk worked my Repair into their schedule… Even though it took two More

by Sherrikellas
Recommend Dealer
Yes
Employees Worked With
Not sure name
Mar 10, 2026 -

Victory Toyota Highlands responded

Thank you, Sherri, for the kind words for our service department! Please don't hesitate to let us know if we can be of further assistance. Vinny Costain General Manager vinny.costain@victoryhighlands.com

March 02, 2026

Work was done quickly. Everything that was done was explained to me. Everyone was very nice More

by DTRUAX5850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the names
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