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Victory Toyota of Ashtabula County

Austinburg, OH

4.5
80 Reviews
We get it – there are tons of places you can go to buy a car around Austinburg. But if you’re after a Toyota dealership that’s known for top-notch cars and friendly, reliable service, Victory Toyota of Ashtabula County is your spot. Here, it’s all about the community. We’ve built a dealership that’s welcoming, easy-going, and always looking to give back. Whether you’re from Austinburg, Ashtabula, Erie, Mentor, or Painesville, we’re here to make you feel right at home. It all starts with giving you an unbeatable experience right here at our Austinburg Toyota dealership. We’ve got an awesome lineup of new Toyota cars, a personalized financing process that’s super helpful, and a state-of-the-art service facility with factory-trained techs ready to handle all your maintenance and repairs.
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2972 Gh Dr

Austinburg, OH

44010

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Showing 80 reviews

April 02, 2026

Was efficient and complete. The whole experience was easy and comfortable for my wife and I. More

by JSIDBECK
Recommend Dealer
Yes
Apr 02, 2026 -

Victory Toyota of Ashtabula County responded

It’s great to know the service on your Toyota Camry Hybrid was efficient and thorough. We’re pleased the visit was easy and comfortable for you and your wife. Thank you for trusting us with your Toyota’s care. Danny Benage General Manager danny.benage@vagmgt.com

March 26, 2026

Alexis and Taylor both exhibit great customer service and are very good at helping overcome the inevitable difficulties that pop up when dealing with complex repairs. More

by ohcda2000
Recommend Dealer
Yes
Employees Worked With
Alexis Vance and Taylor (Service Concierge)
Mar 26, 2026 -

Victory Toyota of Ashtabula County responded

Thank you for sharing your experience with service on your Toyota RAV4 Prime. Our service team is glad they could help navigate the complexities of those repairs. We look forward to assisting you with any future maintenance or repair needs. Danny Benage General Manager danny.benage@vagmgt.com

March 18, 2026

I thought I had a appointment that. Apparently I didn't. She did book me. Gave my name and number. I showed up at the time scheduled. Gave name and signed my name. I ended up with a tex More

by frankotto2011
Recommend Dealer
No
Employees Worked With
Desk service and now you
Mar 21, 2026 -

Victory Toyota of Ashtabula County responded

Thank you, Frank, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Danny Benage General Manager danny.benage@vagmgt.com

Mar 21, 2026 -

Victory Toyota of Ashtabula County responded

Thank you, Frank, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Danny Benage General Manager danny.benage@vagmgt.com

March 05, 2026

The process should’ve been easy. We knew the car we wanted and knew the price we wanted to pay. That’s when things went wrong. They changed numbers around to be confusing and even More

by Shane.blanford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No idea who I worked “with”. Our salesman was Justin
Mar 10, 2026 -

Victory Toyota of Ashtabula County responded

We're sorry that you didn't have a completely satisfying visit, Shane. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Danny Benage General Manager danny.benage@vagmgt.com

Mar 10, 2026 -

Victory Toyota of Ashtabula County responded

We're sorry that you didn't have a completely satisfying visit, Shane. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Danny Benage General Manager danny.benage@vagmgt.com

February 27, 2026

Excellent experience. D'vonte and Danny really work extra hard to get us the best deal, and made it more than worth my while to travel 3 hours from home. Bob in finance wa More

by JGILKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Benage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'Vonte Thornton, Bob Albright
February 26, 2026

They got what I wanted. Can't do better than that. Am pleased with my deal More

by dgenglish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Pertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2026

When I got in my new car there was a lot of damage to my rear bumper .I have to wait until next Monday to get a rental. Should of never let me take it off the lot. More

by YDOYLE65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack Morris
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2026

Chadillac help me wrap it up! Everyone was very easy to work with thank you!!! More

by jasonfanball
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilee Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Whetro
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2026

No pressure, polite and professional staff. If I’m ever in the market, I will certainly come back.. They make you feel comfortable about your purchase. More

by michael.russo82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Benage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Bencic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilee Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2026

We went in looking for a specific vehicle and within minutes our sales rep. had the vehicle out for us and described everything in complete detail. The financing went as planned and was very easy for us More

by andoverrobin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Benage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Bencic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emilee Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Pertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Whetro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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