Victory Toyota of Ashtabula County
Austinburg, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I have owned a Toyota since 1996. I followed the dealership and transition into Victory. I am honest in my opinion and speak highly of the sales and service received. There may be a I followed the dealership and transition into Victory. I am honest in my opinion and speak highly of the sales and service received. There may be a few minor recommendations I have in mind for the service department that would promote clarity for future service, safety and longevity but overall I am content with the dealership. More
Good communication, took my Sienna in for a recall repair and got a loaner, easy to schedule and straight forward response to what they were doing and getting the loaner paperwork done. My only concern is th and got a loaner, easy to schedule and straight forward response to what they were doing and getting the loaner paperwork done. My only concern is the did a courtesy inspection and showed everything is fine but there were some inconsistenties such as marker they performed tire rotation but commented "wheels were not removed." Both cannot be true. I do not care if they did not rotate them, they were not asked to and not part of the service, the inconsistency of the checkmark and comment is the problem. Combine that with two of the tire pressures were blatantly incorrect, marked 36 for all including spare, but front when I dropped off and again when I picked up were 39 & 38. Tread depth seemed accurate but how do I truly trust that complete inspection is accurate with those inconsistencies. I am sure the work is fine and I know the inspection is courtesy mostly for their liability, but either do it accurately or skip it. More
There was an issue with a previous service and they corrected it and comped an oil change. Michelle was pleasant throughout. corrected it and comped an oil change. Michelle was pleasant throughout. More
Friendly put in the work they know life throws curveballs highly recommend I’m very satisfied with my purchase highly recommend I’m very satisfied with my purchase More
Great service, car was done earlier then we expected. Will definitely go back for service. Will definitely go back for service. More
The service department has really stepped it up with their helpfulness, friendliness and kindness. They are flexible in a very ungiving world. their helpfulness, friendliness and kindness. They are flexible in a very ungiving world. More

