Victory Toyota of Ashtabula County
Austinburg, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Would highly recommend them to anyone looking for a vehicle and the service department is outstanding vehicle and the service department is outstanding More
I visit there when up North, usually an oil change/tire rotation. Needed a hybrid cooling fan last year too. rotation. Needed a hybrid cooling fan last year too. More
Performed all work as expected. Communicated with me through out the service appointment. Notified me of additional work needed. Communicated with me through out the service appointment. Notified me of additional work needed. More
I have owned a Toyota since 1996. I followed the dealership and transition into Victory. I am honest in my opinion and speak highly of the sales and service received. There may be a I followed the dealership and transition into Victory. I am honest in my opinion and speak highly of the sales and service received. There may be a few minor recommendations I have in mind for the service department that would promote clarity for future service, safety and longevity but overall I am content with the dealership. More
Good communication, took my Sienna in for a recall repair and got a loaner, easy to schedule and straight forward response to what they were doing and getting the loaner paperwork done. My only concern is th and got a loaner, easy to schedule and straight forward response to what they were doing and getting the loaner paperwork done. My only concern is the did a courtesy inspection and showed everything is fine but there were some inconsistenties such as marker they performed tire rotation but commented "wheels were not removed." Both cannot be true. I do not care if they did not rotate them, they were not asked to and not part of the service, the inconsistency of the checkmark and comment is the problem. Combine that with two of the tire pressures were blatantly incorrect, marked 36 for all including spare, but front when I dropped off and again when I picked up were 39 & 38. Tread depth seemed accurate but how do I truly trust that complete inspection is accurate with those inconsistencies. I am sure the work is fine and I know the inspection is courtesy mostly for their liability, but either do it accurately or skip it. More

