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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,624 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,624 reviews

September 05, 2026

Alex was able to explain everything about the hybrid and made it easy to program the screen, very helpful More

by kmb3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Reyes Rivera and Mike from Finance both excellent
Sep 05, 2026 -

Victory Toyota of Brook Park responded

Your note about our clear walkthrough of the hybrid system and screen programming shows how our team works to make technology approachable. Our team is pleased we could help you set up the screen on your Toyota RAV4 hybrid. Joe Puzza joe.puza@victorytoyota.com

September 05, 2026

Our dealer Kareem did a great job helping us buy our Grand Highlander hybrid. He kept us informed on its progress as it was madeand was a pleasure to work with. Aaron in finance was a real help in finis More

by daylater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kareem and Aaron
Sep 05, 2026 -

Victory Toyota of Brook Park responded

Your note about staying informed on each step of your Grand Highlander Hybrid’s production highlights our commitment to clear communication. We’re also pleased our finance team could help wrap up your purchase seamlessly. Your praise and five-star rating mean a great deal to our dealership. Joe Puzza joe.puza@victorytoyota.com

September 04, 2026

I want to thank Victory Toyota for making it possible to lease my new SUV TOYOTA CROSS 26. I also want to thank Alex Reyes, ( salesperson)for listening and following through the process. He is cordial, res More

by forest4232@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Reyes sales person and the financial person
Sep 04, 2026 -

Victory Toyota of Brook Park responded

Our team enjoyed guiding you through the leasing process for your new Corolla Cross. Hearing that you felt heard and supported throughout the process means a lot to our team. We’re honored to assist your mom with her lease as well. Joe Puzza joe.puza@victorytoyota.com

September 02, 2026

Brought in my 2025 Camry for an oil change, tire rotation, and battery inspection. I didn't receive a call back when it was ready. I called to check on it, the person who answered the call didn't kn More

by Horsepower220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
September 02, 2026

Everyone made us feel important and treated us with respect, kindness and made our experience exceptional. More

by mitchellfletterich
Recommend Dealer
Yes
Employees Worked With
Joe Puza and Anthony Testa
Sep 02, 2026 -

Victory Toyota of Brook Park responded

Your new Camry Hybrid is in great hands. We’re delighted you felt respected, valued and well cared for by our team. Knowing your experience was exceptional means a lot to us. Joe Puzza joe.puza@victorytoyota.com

August 31, 2026

Very good and friendly service I would come back no other comment to be said More

by SHEILASHE55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Victory Toyota of Brook Park responded

Thanks for your kind words and five-star rating. We’re glad our team provided a welcoming experience when you picked up your new RAV4 Hybrid, and hearing that you’d return means a lot to us. Gregory Stechschulte Victory Automotive Group - Marketing Gregory.stechschulte@vagmgt.com

August 22, 2026

Every one was especially helpful. Thanks for Sam and Mike and the above service they provided More

by sharol216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dakdouk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2026 -

Victory Toyota of Brook Park responded

Guiding you through your new Toyota Corolla purchase was a pleasure, and we’re glad Sam and Mike could be especially helpful. Your feedback about their assistance means a great deal to our team. Joe Puza General Manager joe.puza@victorytoyota.com

August 21, 2026

After first conversation with Anastasia, she never called back as she promised with vehicle needs. 5 days later I called Seth and got the deal done exceeding my satisfaction. More

by crissr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Victory Toyota of Brook Park responded

Your feedback about Anastasia’s initial lack of follow-up and the quick assistance you received afterward is important. We apologize for the delay in communication. Our team is pleased we could secure your new Grand Highlander and exceed your expectations. Joe Puza General Manager joe.puza@victorytoyota.com

August 21, 2026

Anastasia is great to work with. She kept me informed about the timing of my car being built and I was most appreciative of that. She's very comfortable to work with. I also worked w More

by mcdargh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Victory Toyota of Brook Park responded

We’re glad you felt informed about the build timeline of your new Highlander Hybrid and comfortable working with Anastasia. Knowing that Anastasia and Mike provided the friendly, attentive support you needed means a lot to our team. We look forward to working with you in our service department. Joe Puza General Manager joe.puza@victorytoyota.com

August 16, 2026

Accommodating. Going the extra mile. Extremely fast and overall a good experience. The finance guy was amazing too. Just don't remember his name. More

by johnnny.dylong
Recommend Dealer
Yes
Employees Worked With
Julia
Aug 16, 2026 -

Victory Toyota of Brook Park responded

We’re glad our team could go above and beyond to make your Toyota RAV4 Hybrid purchase fast and accommodating. Hearing that our finance team impressed you so much means a lot to us. Joe Puza General Manager joe.puza@victorytoyota.com

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