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Victory Toyota of Brook Park
Brook Park, OH
7,643 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,643 reviews
November 01, 2026
By far the best experience I've had. Worked with Gage over email and phone. He didn't try to pressure me, gave me what I asked for and when I finally came in to close the purchase, I w Worked with Gage over email and phone. He didn't try to pressure me, gave me what I asked for and when I finally came in to close the purchase, I was absolutely stunned by how fast and efficient the process was. Would do business here again. More
by neal.chaisson
Verified CustomerEmployees Worked With
Gage Dunikowski
October 28, 2026
I worked with Ms. Julisa Loan solely throughout the entire process, first online and then in person. Julisa was very professional. Her email responses were prompt, cle Julisa Loan solely throughout the entire process, first online and then in person. Julisa was very professional. Her email responses were prompt, clear, and thorough. She was also willing to help me get a fair trade-in allowance. Julisa did not push for a store visit before we had agreed on a preliminary out-of-door selling price. This was a decisive factor in my decision to accept Victory Toyota's offer. When making an appointment for a test drive, Julisa made a special effort to come to the store to help me even though she was off that day. She was patient and courteous. There was no pressure to add features I didn’t need, making the experience stress-free. On the day of the final purchase, I had a second test drive. Julisa explained in detail how Lane Tracing Assist, Dynamic Radar Cruise Control, and Proactive Driving Assist work. These were the features I wanted the most, and Julisa's patience and clear explanations had finally won my business. Overall, working with Julisa was a refreshing experience. She had set new standards for how car dealers should treat their customers. More
by John Hong
Employees Worked With
Julisa Leon
October 27, 2026
Adam was Great. The order on line build process was longer than i had anticipated. Not sure that is the dealership issue versus the production/supply chain issue. H The order on line build process was longer than i had anticipated. Not sure that is the dealership issue versus the production/supply chain issue. Happy with the SUV we picked up. More
by lbuckwell
October 25, 2026
Jorge made the process very quick and easy, he was ready to explain any questions I had and I am very satisfied with my new car, I recommend Victory Toyota 100% to explain any questions I had and I am very satisfied with my new car, I recommend Victory Toyota 100% More
by ANGELSAUCEDO1
Employees Worked With
George Devine
October 21, 2026
We had a great experience working with Ken on the purchase of our new van! He was friendly, professional, and efficient throughout the entire process. He made everything easy for us and got the deal purchase of our new van! He was friendly, professional, and efficient throughout the entire process. He made everything easy for us and got the deal done quickly without any unnecessary hassle. We really appreciated his help and how smoothly everything went. We highly recommend Ken to anyone looking to purchase a vehicle! More
by trevdgarrett
Employees Worked With
Ken Konopka
October 18, 2026
Kareem kept me up today on when my car was being built, Jeremy, sales manager was also really great. Aaron in finance put a piece of mind when it comes to unforeseen events with anything my car might face Jeremy, sales manager was also really great. Aaron in finance put a piece of mind when it comes to unforeseen events with anything my car might face and the packages that were offered. I love Toyota but I also love this dealership. Thank you again! More
by SIERRA.SANTIAGO423
Employees Worked With
Kareem
October 15, 2026
Thay had the two cars I wanted to look at waiting for me. I picked one. Luis was very helpful, but he wanted to add warranty I didn't want or ask for. He told me Android Auto was installed and it wasn't. Tha I picked one. Luis was very helpful, but he wanted to add warranty I didn't want or ask for. He told me Android Auto was installed and it wasn't. That was disappointing. Overall good car and price, but Andoid Auto should have been installed already and I shouldn't have to loaf it myself. Very inconvenient. More
by michael.shore
Employees Worked With
Luis
October 10, 2026
This dealership goes out of their way to make you Happy. Thank you George. You and the rest of the crew are the best. I Love my car Thank you, Thank you, Thank you Thank you George. You and the rest of the crew are the best. I Love my car Thank you, Thank you, Thank you Virginia Rogers More
by JBETTIS1218
Employees Worked With
George
October 08, 2026
Well ran very clean building salesman very polite respectful. Listen to all my questions. Did not rush anything. I wood recommend victory Toyota to all who want a well built line of cars and truc respectful. Listen to all my questions. Did not rush anything. I wood recommend victory Toyota to all who want a well built line of cars and trucks. And see Kareem for your next car or truck. More
by Iam49m
Employees Worked With
Kareem
