Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,553 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,553 reviews
March 24, 2022
Sam was amazing and helped me a lot he explained everything about the car. I love my new car. Thank u everything about the car. I love my new car. Thank u More
by Naawada
Employees Worked With
March 23, 2022
Great experience all around. Mike was super chill and patient while I decided between two different cars, he let me drive them by myself, and I wasn't at any point made to feel p Mike was super chill and patient while I decided between two different cars, he let me drive them by myself, and I wasn't at any point made to feel pressured to buy. 10/10 Mike is the best car salesman I've ever worked with and I'll probably be calling him directly next time I need a car. More
by jw
March 23, 2022
Jim Greenfield is an excellent salesman. I ordered my 22 tundra back in December and they have been in contact with me throughout the whole process. My family and I have purchased many vehic I ordered my 22 tundra back in December and they have been in contact with me throughout the whole process. My family and I have purchased many vehicles from Metro Toyota and we will continue throughout the years. They are an excellent dealership and are very customer oriented. More
by ALEXJOVANOVIC1995
Verified CustomerMarch 22, 2022
This was not a purchase for us, but we were turning in our lease vehicle and then our son was going to purchase in the same transaction. I've dealt with many auto dealerships and many auto salespeople ov our lease vehicle and then our son was going to purchase in the same transaction. I've dealt with many auto dealerships and many auto salespeople over the years and I must say Ramona is as professional as they come, and she knows her stuff! Very personable and knowledgeable. I must admit, she would be the reason we would come back to Metro Toyota. Also, the finance guy was quick, polite and personable as well. More
by hdog57
Employees Worked With
March 22, 2022
Jim Greenfield cm was totally professional throughout the process. He was very helpful in explaining all the technical features of the RAV4…major stress reduction ! Dawn Bell was knowledgeable and made the process. He was very helpful in explaining all the technical features of the RAV4…major stress reduction ! Dawn Bell was knowledgeable and made the process pleasant and understandable., More
by PETERMINSEL
March 22, 2022
I was nervous about getting my new highlander. I had not seen the color ,moon dust. I absolutely love it. And ,of course, everyone loves a new car!! I had not seen the color ,moon dust. I absolutely love it. And ,of course, everyone loves a new car!! More
by abgcmetcalf
March 20, 2022
This was my second time buying from Metro Toyota. I had another great experience! I love my RAV4, it has all the features I wanted and low mileage! Ramona was friendly and easy to work with! I had another great experience! I love my RAV4, it has all the features I wanted and low mileage! Ramona was friendly and easy to work with! More
by lkoenig4
Employees Worked With
