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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,555 reviews

August 09, 2021

I have bought 4 cars here. Always top notch service! Would highly recommend to anyone looking for the best and only brand I'll drive Toyota. More

by KEVFRIDRICH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

August 09, 2021

We are here buying another car from SuperEdar.. This time we got a certified Corolla with the color that we wanted..highly recommended to anyone. More

by marielyrodriguez327
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 10, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

August 09, 2021

The salesperson I worked with was extremely friendly and courteous. He was knowledgeable about the vehicle and willing to help me get a good deal. More

by fittroe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

August 09, 2021

No pressure in buying. upfront pricing and good incentives. Best customer service around in the selling process.(Ken K.)Metro makes sure that you are buying the car you want and not what they have More

by Bobomelon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Bell, Christopher Lombardo
Aug 10, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

August 09, 2021

Great and helpful sales staff. Super friendly and not pushy at all. If you’re buying a new or used car, this is the place. More

by 19andy92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Aug 10, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

August 08, 2021

I worked with Robert Saponari for all three times of me getting a vehicle from this dealership. Every time that I have come here I have gone to him because he is a very kind and knowledgeable person. He is More

by Staceywilliams225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nunez-Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari, Craig Budziak
Aug 09, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Robert Saponari loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

August 07, 2021

Dealership is always spotless. Sales department and salesman Gary Capper is fantastic. Service department is knowledgeable and fast and on time. Would highly recommend Gary Capper and Metro Toyota. More

by MARCGUZZO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Aug 09, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Gary "CAP" Capper loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

August 07, 2021

I car left in worse condition than when we dropped it off. Damage to the battery and door. When we called for a return visit to her it fixed we did not receive a call back. I am beyond disappointed in th More

by Sarah Gelsomino
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Barrier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Victory Toyota of Brook Park responded

Hello, Thank you for bringing this to our attention. Please reach out to our Service Manager, Chris Schillinger at 216-267-7000 ext 158 to discuss this. - Metro Toyota Customer Care Team

August 06, 2021

My first experience was not great. After several oil changes and tire rotations I bought into the advise of your technician and purchased $100 lug nuts. Immediately I realized I’d been robbed. To add, s More

by marquita.benn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Colan
Aug 13, 2021 -

Victory Toyota of Brook Park responded

Hello, Thank you for bringing this to our attention. Please reach out to our Service Manager, Chris Schillinger at 216-267-7000 ext 158 to discuss this. - Metro Toyota Customer Care Team

August 06, 2021

Cap was great to work with, very easy going and not pushy at all. He helped my son find a perfect fit for him and was extremely patient and even came in on his day off to help us finish his purchase!! I high More

by Kcicero78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Craig Budziak
Aug 09, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Gary "CAP" Capper loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

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