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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,555 reviews

August 02, 2021

I took my car because the trunk door don't work. The good thing I have warranty and it will cover my new parts. Hopefully I don't have to wait a long time. Employee there are great. Especially Jennifer. More

by DRAMAQUEENVB7
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer was the one that made the appointment, another guy that took care me was great too
Aug 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

August 01, 2021

Great customer service. The experience was smooth and hassle free. Both Andrew and the finance guy listened too what we wanted and was not pushy. More

by jennifermvozar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 31, 2021

Metro is a classy dealership with great cars and great service. Sam was my salesman. He went above and beyond regular service. I greatly appreciate his effort and the way he made me feel like I was a prio More

by Hadchitij
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

July 31, 2021

Anastasia was very knowledgeable, professional and friendly. She took the time to make sure I understood what I needed to know about my car. Would definitely return to Metro Toyota in the future an More

by Mgerlock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

July 31, 2021

Came to metro toyota thanks to my friend who refered me and and after looking at a few cars . im taking home the thery that i wanted thanks to superedgar10. More

by tata102057
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 03, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

July 31, 2021

Everyone at the Dealership is friendly, the place is clean, I encountered great service, I like that I can get a free car wash there. More

by MIKKIGARRITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

July 31, 2021

very good people were very nice dealer place very clean did not have to wait to long they were write on time no waiting very good polite very good love my Toyota runs very very good and nice lov it to More

by TJK64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 31, 2021

very pleasing experience. Ken Konopka was very attentive to yours needs,knowledgeable about the Toyota product line.both ken and Chris Lombardo were straight forward and transparent throughout negotiation. More

by jarmburger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Aug 03, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

July 30, 2021

Jim Greenfield is the consummate professional. I know that I can trust him, which is the most important factor in choosing the place to purchase a car. More

by Herbho331
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and for your business. - Metro Toyota Customer Care Team

July 30, 2021

I brought my 2005 scion xa in for a knocking noise. It was written up as my 2005 xb. It was diagnosed as a Strut noise along and everything is good. But never offered a price to repair it. It turned out More

by cabacon3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Victory Toyota of Brook Park responded

Hello, Thank you for bringing this to our attention. Please reach out to our Service Manager, Chris Schillinger at 216-267-7000 ext 158 to discuss this. - Metro Toyota Customer Care Team

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