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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

June 16, 2021

I’ve been using Metro Toyota service since 1992. Much better than Brunswick Toyota service imo. Bought 8 cars from Dan Schneider to date. He’s very well informed and a pleasure to deal with. More

by Jacriswell19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider, Maggie Colan
Jun 17, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

June 16, 2021

Was my first time here and it was very pleasant. I was helped as soon as I pulled up. My services was explained to me and I received a full break down of the work done on my vehicle. Will be returning for More

by Melanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. See you next time! - Metro Toyota Customer Care Team

June 15, 2021

Barry and Sam were great. The car is awesome and we got a great deal. I needed this done quickly and they worked quickly and professionally. More

by KBARRY17817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Jun 15, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

June 15, 2021

My first experience with Metro Toyota bought a Tacoma. Robert Saponari was GREAT! Very Knowledgeable, pleasant personality, no high pressure. Will definitely be back for the next one. More

by nvfd349
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Jun 16, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Robert Saponari loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

June 15, 2021

Brandon did a great job and was very helpful throughout the whole process! He came in on his day off to help finish the sale. More

by Cathy James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Brandon Sutton loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

June 15, 2021

Mike (desk seated nearest cashier) was great. Went above and beyond to resolve questions and issues that I had about my service visit. Knew details of the vehicle very well. More

by MIKEPESO03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike-Service Department
Jun 15, 2021 -

Victory Toyota of Brook Park responded

This is the exact experience we strive for every day! Thank you for coming in and your business. - Metro Toyota Customer Care Team

June 15, 2021

Service was OK, except that no record of battery checked. Original, battery dead less than 1 week later, would not hold charge. Would have replaced at service visit if informed. First time seeing this la More

by djnorth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember.
Jun 29, 2021 -

Victory Toyota of Brook Park responded

Hello, Thank you for bringing this to our attention. Please reach out to our Service Manager, Chris Schillinger to discuss this at 216-267-7000 ext 158. We would like to get to the bottom of this, thank you. - Metro Toyota Customer Care Team

June 15, 2021

It's very good. I'm very satisfied for the service. I'm recommend to any ask for car service. Thank you for your friendly attention More

by mv7014954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

June 14, 2021

Robert was awesome, he helped me look at a brand new supra and made fall even more in love with the car. Did not prejudge me for being a young kid at all and gave great service. I wouldn’t go anywhere e More

by Natewalter2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Jun 15, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Robert Saponari loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

June 14, 2021

Our experience with Metro Toyota’s entire team has always exceeded expectations. I am enjoying my third vehicle now. Robert Saponari has been my go to person. He is patient and truly understands what I nee More

by MTHMCG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Jun 14, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Robert Saponari loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

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