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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,558 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,558 reviews

June 04, 2021

We were treated with excellent service and options while purchasing our new Highlander. They were very willing to assist us with any questions we asked. Our salesman was Chris Ollar. More

by Barbterlep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Schneider
Jun 07, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Chris Ollar loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

June 04, 2021

Great service center. Scott Barrier set me up with what needed to be done, had the shuttle take me to work. Few hours later got picked up and back on the road. Easy peasy!!! More

by HILL0047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Scott Barrier loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

June 04, 2021

Always a pleasure working with Metro Toyota. They make you feel comfortable and do whatever it takes to help you get into the right car More

by Mbrucchieri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

June 04, 2021

Ken was awesome he helped me and helped me understand everything about my car. He has a great personality and very caring if it wasn’t for him I would’ve probably backed out of the car ! More

by radikalpoptart23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Arevalo
Jun 07, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Ken Konopka loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

June 04, 2021

I have always been satisfied with the Service Dept here. I usually wait for my car, it doesn't usually take too long. I had previously heard good things about them being reliable and providing dependable More

by CONNIEM20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Jun 07, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

June 04, 2021

Took a while to replace a heat shield. I was grateful that they could see me on such a short notice. I would recommend all service to Metro. More

by mprbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words and business! Come back any time and have a great day. - Metro Toyota Customer Care Team

June 03, 2021

This is my fourth vehicle from this agency. Chris O. provided guidance and support, as usual. My husband recently passed, and he made the trade and purchase transactions easy. More

by C Rolla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Jun 07, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Chris Ollar loved working with you and so did our team. Our team sends our sincerest apologies. - Metro Toyota Customer Care Team

June 03, 2021

Awesome service,told Aaron & Bob what I was looking for & they came through.Bob in finance was very helpful.Will definitely be spreading the word & showing off My Car .. More

by lucyrod0557
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Aaron Andrews and Bob Albright loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

June 03, 2021

Wonderful service!! Fast and friendly!!Maggie was personable and efficient. She went out of her way to explain the process to me and made sure my vehicle was done in a timely manner!! Thanks Maggie!! More

by Elena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Jun 07, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Maggie Colan loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

June 02, 2021

While online shopping for the first car for my teenage daughter, I found a used Corolla with a great price and good Carfax record at Metro Toyota. Through their website, I contacted Metro Toyota directly More

by sachan0101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Jun 02, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and sharing your experience. Gary "CAP" Capper loved working with you and so did our team. See you next time! - Metro Toyota Customer Care Team

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