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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,550 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,550 reviews

April 12, 2021

Toyota dealership was the fist to sale me a new car. I will always be grateful and continue to come back, again and again. Very helpful staff in all More

by debdee452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Apr 13, 2021 -

Victory Toyota of Brook Park responded

Debdee452, Thank you for your kind words about Ken Konopka and Craig Budziak and for being a loyal Metro Toyota customer. Let us know if you need anything. Stay Safe and Happy Driving, Metro Toyota Customer Care Team

April 12, 2021

Always a pleasant experience at this business. Everyone is helpful and friendly. I have never gone there for either service or to purchase a vehicle and left dissatisfied . More

by loganem1318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Victory Toyota of Brook Park responded

Thank you for your review and your kind words about Tony Overman and Ryan Schneider. We are happy you are such loyal customers. Let us know if you need anything! Stay Safe and Happy Driving, Metro Toyota Customer Care Team

April 12, 2021

Everything was explained to me concerning warranty and the best loan rate. However, it was not explained about receiving new registration. Whether a trip BMW is needed. More

by paige1105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Victory Toyota of Brook Park responded

Paige1105, Thank you for your insight and for sharing that everything was fully explained. Please contact Aaron Andrews for your question concerning BMW. Let us know if you need anything. Stay safe and happy driving, Metro Toyota Customer Care Team

April 12, 2021

I had a fantastic experience. Sam was wonderful. I brought my new 2013 Camry from him before & was pleased he contacted me about the RAV4. He is SUPER SALESMAN! More

by MAXXENA23
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Budziak
Apr 13, 2021 -

Victory Toyota of Brook Park responded

Thank you for your kind words about Sam Ibrahim and our Metro Toyota Sales Team. Let us know if you need anything. Rav4 is a great choice! Stay Safe and Happy Driving, Metro Toyota Customer Care Team

April 11, 2021

Very gracious to take care of me at the end of the day on Friday. Very gracious to take care of me at the end of the day on Friday. More

by cherylconroy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words. We loved helping you and welcome to the Metro Toyota Family. - Metro Toyota Customer Care Team

April 11, 2021

I cannot put into words how PHENOMENAL Metro Toyota is!! Gary Capper and Dawn Bell made my first car-buying experience an amazing and painless one! They both fought tooth and nail to help me find a great an More

by BrieMana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Bell, Gary "CAP" Capper
Apr 12, 2021 -

Victory Toyota of Brook Park responded

WOW. Talk about an awesome experience and review! Thank you for your kind words and your business. Come back any time and enjoy your new ride! - Metro Toyota Customer Care Team

April 11, 2021

Very pleased with the sales people, especially Ken, the vehicle and the dealership. First Toyota & purchase from Metro-Toyota. Process was a pleasure. Thank you! More

by pjnelsonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your great review! Welcome to the Metro Toyota Family! - Metro Toyota Customer Care Team

April 11, 2021

i liked my salesmen ken everything went well i was pleased with the hole thing first time at toyota it couldnt have been better very pleased More

by donnacocita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Victory Toyota of Brook Park responded

Thank you for the great review and enjoy your new car! - Metro Toyota Customer Care Team

April 11, 2021

I had a wonderful experience and Metro Toyota! My salesman, Ken, was awesome! He was extremely friendly and knowledgeable and made the whole process so easy. I couldn't be happier with my experience! More

by jeannie_marie_8
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Victory Toyota of Brook Park responded

Thank you for the awesome review! Have a great day! - Metro Toyota Customer Care Team

April 11, 2021

Great experience. Good price and overall professionalism. Sales person was friendly helpful. No pressure found me exactly the right car. Finance was great and helpful. More

by henthorn_l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Victory Toyota of Brook Park responded

Thank you for the great review! - Metro Toyota Customer Care Team

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