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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,608 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,608 reviews

December 26, 2020

Edgar una súper persona con buena experiencia y conocimiento en autos nuevos o usados, dispuesto a ayudar a las personas en nuestra comunidad. Bien.. vengan a verlo More

by charlie1425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Dec 28, 2020 -

Victory Toyota of Brook Park responded

Gracias por su comentario. Disfruta tu nuevo auto.

December 26, 2020

Edgar es un ser humano muy profesional con mucho conocimiento y dispuesto a ayudar a nuestra comunidad hispana .Gracias por todo y bendiciones Super Edgar More

by yaridelysr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Dec 28, 2020 -

Victory Toyota of Brook Park responded

Bienvenid@ a la Familia de Metro Toyota. Muchas Gracias!

December 24, 2020

They were understanding of my needs and find me the perfect fit. I highly recommend them. They make you feel like you are part of a family More

by YELLOWHAIR303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo, Craig Budziak
Dec 28, 2020 -

Victory Toyota of Brook Park responded

Thank you for sharing your thoughts and your business. Come back any time and Happy New Year. - Metro Toyota Customer Care Team

December 24, 2020

Very helpful. Not pushy. Explained features on the car very clearly. Would recommend him to anyone looking to purchase a new car. Thank you very much. More

by Dcknapik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Victory Toyota of Brook Park responded

We love to hear this. Ken loved working with you and we appreciate your business. Have a great day. - Metro Toyota Customer Care Team

December 24, 2020

Robert Saponari is wonderful to work with. He has been our go to guy for several leases and now a purchase. He has a great personality, straight forward, upbeat and takes care of business fast! He actuall More

by Linda S
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Dec 28, 2020 -

Victory Toyota of Brook Park responded

Thank you, Linda. We appreciate your business and your loyalty. People like you are the reason we wake up happy everyday. Come back any time! - Metro Toyota Customer Care Team

December 23, 2020

Romona is a great salesperson and has great customer service skills. I look forward to doing business with her again in the future. She gets rated with 5 stars. More

by laking7525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your business. Welcome to the Metro Toyota Family. - Metro Toyota Customer Care Team

December 23, 2020

Great customer service,great people,very clean, friendly,they treat you like family,great price,fast, great quality they are fantastic,specific and honest,professional More

by Yani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider, Craig Budziak
Dec 28, 2020 -

Victory Toyota of Brook Park responded

Thank you, Yani. We appreciate your kind words and business more than you know. Come back any time. - Metro Toyota Customer Care Team

December 23, 2020

Ryan was very helpful and friendly ! I would defiantly recommend Ryan and Metro Toyota !!! It was convenient to find options on Auto Trader. Ryan reached out to me quickly. More

by Ron.cappellazzo@gmail.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your great review. Come back any time and welcome to the Metro Toyota Family. - Metro Toyota Customer Care Team

December 23, 2020

Always available for service and repair at times convenient for the customer. Provides quick service and keeps you updated on the progress of your vehicle. More

by b29spann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Victory Toyota of Brook Park responded

Thank you! We pride ourselves on our customer service. Have a great day and come back any time. - Metro Toyota Customer Care Team

December 22, 2020

Ken and the guy that did the financing were very nice and easy to work with. This is the 2nd Toyota Corolla I’ve bought from Metro. The 1st one I Bought I kept for 14 years. Good car, I never had a proble More

by Hsuhay416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Victory Toyota of Brook Park responded

Thank you for sharing your thoughts. We appreciate it and come back any time. - Metro Toyota Customer Care Team

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