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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
September 03, 2020
My last visit was for a Toyota recall. I was told it would take about an hour and it did. For Covid-19 precautions, chairs were spaced far apart and everyone wore masks, which made me feel safe. The tw would take about an hour and it did. For Covid-19 precautions, chairs were spaced far apart and everyone wore masks, which made me feel safe. The two employees I saw were polite and friendly. More
by BANSYL
Verified CustomerEmployees Worked With
with everyone wearing masks, I don't know who they were.
September 03, 2020
Everyone is always very professional and nice!One Everyone is always very professional and nice! One problem I had was when I got my car they emptied all my stuff from my counsel and threw it all ove Everyone is always very professional and nice! One problem I had was when I got my car they emptied all my stuff from my counsel and threw it all over the passenger seat. I’m not sure why when I got an oil change and new back breaks. Other then that I always have a good experience. More
by TURAY
Employees Worked With
September 02, 2020
We have been buying cars from Metro Toyota for the past 27 years. We are always happy with their service and cars. Joe was very helpful this last time. 27 years. We are always happy with their service and cars. Joe was very helpful this last time. More
by jvantusko
Employees Worked With
September 02, 2020
Took car in for routine tire rotation and brake inspection. Upon returning home with car I noticed the passenger tires were not rotated. I know this from a scrape on rim and slight tire slice...tir inspection. Upon returning home with car I noticed the passenger tires were not rotated. I know this from a scrape on rim and slight tire slice...tire still in pre service location. Who knows about driver side. Also, tire inflations were now all over the place, 30-35 lbs. Car now missing a valve cap and 2 were loose and likely would have vibrated off in the coming weeks. No response from dealer after my initial complaint almost a week ago. They’ve lost my trust and patronage. More
by RShobe
Employees Worked With
September 02, 2020
Aca venimos a metro toyota otra ves con SuperEdgar ahora para el carro de mi esposa . Nos llevamos una rav4 recomendado para los que quieran carros nuevos o usados para el carro de mi esposa . Nos llevamos una rav4 recomendado para los que quieran carros nuevos o usados More
by vergaracamilo08309603
Employees Worked With
Edgar Arevalo
September 02, 2020
Segunda vez que venimos a Metro Toyota con Edgar y súper recomendado para el carro de tus sueños y el Mismo día te lo puedes llevar. Hoy me lleve el mío súper Feliz !!! recomendado para el carro de tus sueños y el Mismo día te lo puedes llevar. Hoy me lleve el mío súper Feliz !!! More
by angelicapino215
Employees Worked With
Edgar Arevalo
September 01, 2020
Good place to go. This will be the 6th car we leased. Always a Camry. Good service when we bring it in service. Will come back again. Always a Camry. Good service when we bring it in service. Will come back again. More
by CATHYRIGDA
Employees Worked With
Robert Saponari, Christopher Lombardo
September 01, 2020
Had a great experience Metro Toyota, Anastasia, and Jeremy M. After doing some online research I came from Mentor, and was glad I did. Anastasia was professional, courteous, and knowledgeable about t Jeremy M. After doing some online research I came from Mentor, and was glad I did. Anastasia was professional, courteous, and knowledgeable about the vehicles I was considering, but not overbearing. She also did a great job in demonstrating the features and technology on the 2018 Camry after I purchased. Jeremy the business manager was very knowledgeable, and considerate; not pushy. His demeanor was very pleasant and easy going. He was very organized, and efficient. Robert S More
by Robert.suszek
September 01, 2020
Thank you Anastasia for you professional service. No question went unanswered. Your are truly knowledgeable about your product. Transaction went very smooth. We love our new Toyota Highlander and look f question went unanswered. Your are truly knowledgeable about your product. Transaction went very smooth. We love our new Toyota Highlander and look forward to doing business with you. Thank you Anastasia. Sincerely, Dan and Debbie Foreman More
by Sunloverdf
Employees Worked With
August 31, 2020
Thank you Edgar for the great customer service you provided for us. We will definitely come back and recommend friends and family to come in for any car shopping need. provided for us. We will definitely come back and recommend friends and family to come in for any car shopping need. More
by jarquinimna77
Employees Worked With
Edgar Arevalo
