Back

Victory Toyota of Brook Park

Brook Park, OH

4.8
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

Directions

By Type

Showing 7,561 reviews

August 06, 2020

Great experience despite Covid concerns Made the car buying experience hassle free. With Covid I thought the experience would be more difficult but in fact it was much easier. provided lots More

by ajpowell12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Victory Toyota of Brook Park responded

Thank you for stopping in and your awesome review. Have a great day and enjoy your new ride.

August 05, 2020

Came in for scheduled maintanence Experience was easy to schedule and service was completed by promised time. COVID guidelines were set in place for waiting and pickup. Customer felt s More

by b29spann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Aug 07, 2020 -

Victory Toyota of Brook Park responded

Thank you for the 5 stars across the board! Thank you for recognizing our efforts to combat COVID-19. We strive to make our dealership as safe as possible. Have a great day!

August 05, 2020

I am very satisfied with Edgar he help me get my 2017 Toyota Corolla I recommend him to everyone he was very helpful he is a awesome worker More

by nationwide_n
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 07, 2020 -

Victory Toyota of Brook Park responded

Thank you for stopping in and the kind words! Have a great day and enjoy your ride!

August 05, 2020

If you're buying a used car, ask for Cap Cap's style is laid back and relaxed. He's been selling cars for a long time and knows how to be there when you need something and leave you be when y More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Aug 07, 2020 -

Victory Toyota of Brook Park responded

Cap is the man! Thank you for stopping in and the 5 stars across the board!

August 05, 2020

I’ve bought a Toyota from Metro many years ago and this experience was very seamless, stress free and the communication was excellent. The salesman were friendly, respectful and knowledgeable. They didn’t More

by aeblisw83
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper, Nemi Rivera
Aug 07, 2020 -

Victory Toyota of Brook Park responded

Thank you for stopping back in and trusting us with this purchase. We appreciate your kind words and have a great day.

Aug 07, 2020 -

aeblisw83 responded

I only wish I would have been offered new tires when the car was inspected. I didn’t add this in my review because otherwise everything else went well. It just seemed like the tires were worn enough and replacement would have enhanced my purchase.

August 04, 2020

AN amazing experiance I had a great experience dealing with Metro Toyota. MR.Jerry Jelleson was the salesperson that helped me find the car that I liked. I had a very posit More

by Janan B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jelleson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Victory Toyota of Brook Park responded

Thank you, Janan. We appreciate your business and your kind words. Terry is one of the best salesman in the industry. Welcome to the Metro Toyota Family!

August 04, 2020

Very efficient operation I've been going to Metro Toyota since September of 2015 & I have never had a bad experience with the service center. The waiting area is well stocked More

by EDDURMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Victory Toyota of Brook Park responded

This is music to our ears! Thank you for stopping back in and staying loyal. We value customers like you and we appreciate your kind words. Have a great day and see you next time.

August 04, 2020

great service honest people, they try hard to please!!!!!!!! Chris Ollar was amazing, listened to me, gave me a GREAT DEAL,.I will definitely be back for my next toyota. This was my 6th toyota!! More

by Sanchezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Victory Toyota of Brook Park responded

Thank you for the kind words and great review! Chris is an amazing salesman and a standup guy as well. Thank you and have a great day.

August 03, 2020

My Go to place for repairs My vehicle gets the best of care at Metro Toyota! It is my go to place for repairs since I purchased my car 14 years ago. More

by NANVAL23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Victory Toyota of Brook Park responded

14 years of quality service and customer loyalty...thank you! We love to hear this and thank you for the kind words.

August 03, 2020

Toda necesidad que tube la cubrió muy bien, soy una persona bastante exigente con mis cosas y Edgar supo ayudarme para adquirir justo lo que quería. Estoy muy feliz al tener un vehículo justo a mi gus More

by keilamarie69
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Aug 04, 2020 -

Victory Toyota of Brook Park responded

Edgar es el Superheroe!

...
454
...