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Victory Toyota of Brook Park
Brook Park, OH
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,555 reviews
July 28, 2020
Couldn’t be happier with my experience with Metro Toyota and Gary Capper. They made the whole process quick and easy and found me the perfect car!! and Gary Capper. They made the whole process quick and easy and found me the perfect car!! More
by Benjap1495
Employees Worked With
Gary "CAP" Capper
July 28, 2020
Merto Toyota exceeded my expectations. By far the most easiest purchase we ever made in my 30+ years in purchasing vehicles. The salesman Gary"Cap"Capper even help close the sale on his day off. Thank you easiest purchase we ever made in my 30+ years in purchasing vehicles. The salesman Gary"Cap"Capper even help close the sale on his day off. Thank you Merto toyota...Sincerely Michael & Rabi More
by Syd Barrett
July 28, 2020
Had an appointment to have my blown tire looked at. Waited an hour for service to tell me yes, tire is blown. Spoke to used car manager whom was super nice and helpful. He got me taken care of. Waited an hour for service to tell me yes, tire is blown. Spoke to used car manager whom was super nice and helpful. He got me taken care of. More
by Kathy and Steve
Verified CustomerEmployees Worked With
July 28, 2020
smart, knowledgeable sales staff This is the email I wrote to the sales professional I dealt with regarding a Certified Pre-Owned vehicle: Thank you for your diligence in keeping a This is the email I wrote to the sales professional I dealt with regarding a Certified Pre-Owned vehicle: Thank you for your diligence in keeping an eye out for the requested RAV4 Limited. I appreciate your follow up and frequent checking in and acting on my behalf. That is what good and loyal customer relations is all about! You are a true professional and understand the market, your products and people well. I am no longer in the market for a Certified Pre-Owned Toyota. If I or anyone I know is in the market for a CPO Toyota, I will send them your way. I know they will be treated with the superior service and fairness you showed me. Please forward this email to the head of your sales team and HR. If there is a survey or review to follow up with, please send. I would be happy to complete it. Thank you again. Best wishes as you continue your career with Toyota Sales. More
by CQ
Employees Worked With
Gary "CAP" Capper
July 28, 2020
Stress free and easy going The process was simple and clear to understand. No nonsense. Easy going and stress free environment. The staff is personable and friendly, I would rec The process was simple and clear to understand. No nonsense. Easy going and stress free environment. The staff is personable and friendly, I would recommend Metro to others. More
by Sam
Employees Worked With
July 28, 2020
Everyone is always courteous, informative and helpful. I have been coming here since I moved from New Jersey 18 years ago an have been satisfied. My folks came there years earlier. have been coming here since I moved from New Jersey 18 years ago an have been satisfied. My folks came there years earlier. More
by CYNTHIARUHRKRAUT
Employees Worked With
July 27, 2020
Easy to work with. Started by looking at a used vehicle and ended up in a new one, which was a great fit for me. My salesperson Mike was knowledgeable, helpful, and not Started by looking at a used vehicle and ended up in a new one, which was a great fit for me. My salesperson Mike was knowledgeable, helpful, and not pushy. I would work with them again in the future. More
by jkelley00
July 27, 2020
Chris Ollar was great! He was very helpful and cared for what was best in our interest ! I would recommend him !! His customer service was amazing!!!! what was best in our interest ! I would recommend him !! His customer service was amazing!!!! More
by Kathy
Employees Worked With
July 26, 2020
I came to them looking for a Toyota Highlander and they were able to direct me to one that 'clicked' when I saw it. Everyone was very helpful and personable. Also, as a healthcare professional, I appreciat were able to direct me to one that 'clicked' when I saw it. Everyone was very helpful and personable. Also, as a healthcare professional, I appreciated the mask etiquette and steps made towards social distancing and hand hygiene. More
by Lbrunori4
Employees Worked With
July 25, 2020
Very pleasant experience “Cap” was a great guy to work with. Knowledgeable and helpful. No pressure transaction. He answered all my questions about the van. I enjoyed my exp “Cap” was a great guy to work with. Knowledgeable and helpful. No pressure transaction. He answered all my questions about the van. I enjoyed my experience. I would definitely come back when I need another vehicle More
by Mike Otley
Employees Worked With
Gary "CAP" Capper
