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Victory Toyota of Brook Park
Brook Park, OH
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,561 reviews
July 29, 2020
On time, courteous and professional The above pretty well illustrates why I have been a loyal customer of Metro service for 15 years. I can't predict the future, but if I have a Toyota, The above pretty well illustrates why I have been a loyal customer of Metro service for 15 years. I can't predict the future, but if I have a Toyota, I will have it serviced at Metro. More
by Allen Kline
Verified CustomerEmployees Worked With
July 29, 2020
Start to finish, the best car buying experience I’ve had. Anastasia did a phenomenal job helping me understand financing and car features. Metro Toyota has it right! Anastasia did a phenomenal job helping me understand financing and car features. Metro Toyota has it right! More
by Al
July 29, 2020
Excellent Service I was hesitate to go looking for a new Camry, I did not not to be pressured into anything that I could not afford. Robert was easy to work with and h I was hesitate to go looking for a new Camry, I did not not to be pressured into anything that I could not afford. Robert was easy to work with and he was very knowledgeable and considerate. I would highly recommend him to my friends. More
by lmarginian
Employees Worked With
Robert Saponari
July 29, 2020
All good and friendly. All representatives I met were easy going displaying no pressure to buy the vehicle. Each was very willing to explain the various features included o All representatives I met were easy going displaying no pressure to buy the vehicle. Each was very willing to explain the various features included on the vehicle. Toyota's safety rating on cars went a long way with my selection. The salesman was friendly and informative. More
by BILICKIJOHN
July 29, 2020
Aquí nos llevamos nuestra RAV4! Ase tiempo oimos el comercial de Edgar en la radio y hoy venimos a llevarnos el que queremos .. vengan a visitarlos comercial de Edgar en la radio y hoy venimos a llevarnos el que queremos .. vengan a visitarlos More
by yulianaore25
Employees Worked With
Edgar Arevalo
July 28, 2020
Couldn’t be happier with my experience with Metro Toyota and Gary Capper. They made the whole process quick and easy and found me the perfect car!! and Gary Capper. They made the whole process quick and easy and found me the perfect car!! More
by Benjap1495
Employees Worked With
Gary "CAP" Capper
July 28, 2020
Merto Toyota exceeded my expectations. By far the most easiest purchase we ever made in my 30+ years in purchasing vehicles. The salesman Gary"Cap"Capper even help close the sale on his day off. Thank you easiest purchase we ever made in my 30+ years in purchasing vehicles. The salesman Gary"Cap"Capper even help close the sale on his day off. Thank you Merto toyota...Sincerely Michael & Rabi More
by Syd Barrett
July 28, 2020
Had an appointment to have my blown tire looked at. Waited an hour for service to tell me yes, tire is blown. Spoke to used car manager whom was super nice and helpful. He got me taken care of. Waited an hour for service to tell me yes, tire is blown. Spoke to used car manager whom was super nice and helpful. He got me taken care of. More
by Kathy and Steve
Employees Worked With
July 28, 2020
smart, knowledgeable sales staff This is the email I wrote to the sales professional I dealt with regarding a Certified Pre-Owned vehicle: Thank you for your diligence in keeping a This is the email I wrote to the sales professional I dealt with regarding a Certified Pre-Owned vehicle: Thank you for your diligence in keeping an eye out for the requested RAV4 Limited. I appreciate your follow up and frequent checking in and acting on my behalf. That is what good and loyal customer relations is all about! You are a true professional and understand the market, your products and people well. I am no longer in the market for a Certified Pre-Owned Toyota. If I or anyone I know is in the market for a CPO Toyota, I will send them your way. I know they will be treated with the superior service and fairness you showed me. Please forward this email to the head of your sales team and HR. If there is a survey or review to follow up with, please send. I would be happy to complete it. Thank you again. Best wishes as you continue your career with Toyota Sales. More
by CQ
Employees Worked With
Gary "CAP" Capper
