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Victory Toyota of Brook Park
Brook Park, OH
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,561 reviews
July 17, 2020
Excellent service as always with Metro Toyota. One of the owners personally walked me to the parts department and ensured I was helped right away. Service department employee was very polite and knowledgeabl owners personally walked me to the parts department and ensured I was helped right away. Service department employee was very polite and knowledgeable. More
by MMendoza
Verified CustomerEmployees Worked With
July 17, 2020
I have always had great success with Metro Toyota. Ken is just icing on the cake. He was helpful, informative and eager to please. Our purchase of the 2020 highlander was streamlined. So much so, that we ar just icing on the cake. He was helpful, informative and eager to please. Our purchase of the 2020 highlander was streamlined. So much so, that we are bringing my brother in law in to purchase a car for my niece. More
by lobbyoil
July 16, 2020
Always great service . Never have any issues . Service is always on time . I have bought servers cars off of metro Toyota and will continue going back . always on time . I have bought servers cars off of metro Toyota and will continue going back . More
by ADDLEMAND
Employees Worked With
July 16, 2020
Disappointed I usually have great experiences when bringing my car in for service. However, this time did not meet the expectations. 1). I requested that my car I usually have great experiences when bringing my car in for service. However, this time did not meet the expectations. 1). I requested that my car not be washed at they do not wipe the windows leaving spots making it difficult to drive. The car was washed. 2). The brakes were measured 8mm this time and 6mm at the previous appointment. Is this possible? The return for service sticker was found under the drivers seat with the next service date listed as 5/2020. I had my car in for service on July 9, 2020. It appeared that my car was not cared for relating to Covid19. Hopefully next time will be better. More
by MathTeacher20
Employees Worked With
July 16, 2020
Was a very pleasant dealer experience. Salesmen were very helpful and accommodating. I am very happy with my purchase and will definitely buy from them again helpful and accommodating. I am very happy with my purchase and will definitely buy from them again More
by Rdarizajr1214
Employees Worked With
Gary "CAP" Capper
July 15, 2020
Very disappointed I found a car online Saturday 7/11 Metro Toyota and call and spoke to Suzi Loree and setup an appointment on 7/13 at 3:00 to see car. Suzi said the ca I found a car online Saturday 7/11 Metro Toyota and call and spoke to Suzi Loree and setup an appointment on 7/13 at 3:00 to see car. Suzi said the car was just taken in and I would be the first to see it on 7/13 as detailing work and inspection still was not done on the 2010 Corolla. She promised me I would be first to see the car and 3:00 would be earliest to see it. I received a text 10:20am on 7/13 from Suzi and said Corolla was sold and let her know if I want to look at another car. Just a bad experience and I would not recommend this dealership based on the way I was treated. Suzi obviously did not communicate to sales people, detailers or that’s the way Metro does business. Instead of taking responsibility for the wrong committed she blamed the sales team and detailers for the mixup. Would not recommend Metro. More
by RJ
Employees Worked With
July 15, 2020
Aqui me llevo mi primer auto con súper Edgar... gracias por la ayuda y muy recomendado para todos los que necesiten carro bueno bonito y barato por la ayuda y muy recomendado para todos los que necesiten carro bueno bonito y barato More
by Ivelissefg14
Employees Worked With
Edgar Arevalo
July 15, 2020
Chris was able to find the truck I wanted and have it brought into the dealership. Very helpful and he kept me informed while waiting for the truck about what was going on. brought into the dealership. Very helpful and he kept me informed while waiting for the truck about what was going on. More
by Jenningsbruce91
Employees Worked With
July 15, 2020
Covid19 The service was fine, however, when I pulled in the people in the garage area greeting the cars had masks on, but the people inside behind the desks d The service was fine, however, when I pulled in the people in the garage area greeting the cars had masks on, but the people inside behind the desks didn't. I told the gentleman that wanted me to go inside that I wouldn't, because nobody had a mask on. He went and talked to them and they put them on. Nobody should have to tell them to put them on, it should be mandatory at Metro Toyota. This Covid19, it not a joke and we all need to wear a mask to get it under control. More
by sandradee3803
Employees Worked With
I don't know who I worked with.
