Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,560 reviews
February 24, 2020
Had a great, smooth transaction with Terry on a new Tacoma. Everything was very customer friendly and easy each step along the way of the purchase. Very happy with the entire experience. Tacoma. Everything was very customer friendly and easy each step along the way of the purchase. Very happy with the entire experience. More
by chayes
Employees Worked With
February 24, 2020
This dealership was great start to Finish ! I was helped This dealership was great start to Finish ! I was helped by Gary aka Cap , he made my experience as simple and as easy as Possible for my first rea This dealership was great start to Finish ! I was helped by Gary aka Cap , he made my experience as simple and as easy as Possible for my first real car purchase . Every question I had he answered and he never made me feel like I was a pest. Even after my purchase he still assisted me with any questions or concerns I had . I will definitely recommend this dealership to friends and family ! More
by Erialj3112
Employees Worked With
Gary "CAP" Capper
February 24, 2020
We had a question about the passenger seat belt locking up and the answer we got was "we can't do anything to fix that". This is a safety issue and I expected more. up and the answer we got was "we can't do anything to fix that". This is a safety issue and I expected more. More
by PKUGLI
Verified CustomerEmployees Worked With
Natalie Sweeney
February 24, 2020
This is the dealership I have gone to for the several Toyotas I have owned over the past 40 years. Always treated well, sales and service. Toyotas I have owned over the past 40 years. Always treated well, sales and service. More
by Maryo524
Employees Worked With
Other Employees :
New female employee that helped w/paperwork , Craig Budziak
February 24, 2020
This was my third scheduled service on my 2019 Corolla. Each one has been like clockwork. Efficient, professional, competent service and personnel start to finish. Each one has been like clockwork. Efficient, professional, competent service and personnel start to finish. More
by gmatejka
Employees Worked With
Natalie Sweeney
February 24, 2020
My experience overall was good. I felt that I was not given the best deal but a good deal. I needed a car and could have been exposed to more options that really was not presented. I don't remember the f given the best deal but a good deal. I needed a car and could have been exposed to more options that really was not presented. I don't remember the finance or management names. I know Metro is in the business to sell cars but make sure it is the best option for the customer.. Shevell Wilson More
by swilrob10
Employees Worked With
February 24, 2020
Sam was a pleasure to work with. He made it extremely easy to buy a car. He was very helpful and knowledgeable. Metro had the car we wanted at a competitive price. easy to buy a car. He was very helpful and knowledgeable. Metro had the car we wanted at a competitive price. More
by repenningk
Employees Worked With
February 23, 2020
They had a 2019 Highlander demo with 20,000 miles on it. Gorgeous blue and had a feature or two the 2020 does not. I could not have afforded this vehicle had it not been a demo. Got an OK trade in value Gorgeous blue and had a feature or two the 2020 does not. I could not have afforded this vehicle had it not been a demo. Got an OK trade in value on my 2015 Ford Explorer. More
by Christopher Smith
February 23, 2020
Jim is a pleasure to communicate with, and has good knowledge base of the vehicles he offers. He is friendly and quickly responds to answering any questions. knowledge base of the vehicles he offers. He is friendly and quickly responds to answering any questions. More
by Justin
Employees Worked With
February 23, 2020
Everyone was a pleasure to work with and I did not feel pressured to buy from them. We shopped around and came back as they made the sales process an easy and painless process. pressured to buy from them. We shopped around and came back as they made the sales process an easy and painless process. More
by Peters family
Employees Worked With
Robert Saponari, Christopher Lombardo, Taylor Cervelli
