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Victory Toyota of Brook Park
Brook Park, OH
7,562 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,562 reviews
July 15, 2019
Clear cut and Honest We have been leasing and buying our cars from Metro Toyota for over 30 years. We have always received impeccable service. The Financial Dept was re We have been leasing and buying our cars from Metro Toyota for over 30 years. We have always received impeccable service. The Financial Dept was relatively quick processing our paperwork without any of the phony bull crap that other dealers give you. Metro Toyota is honest and really cares about making their customers happy. You can't go wrong with Metro Toyota. Sincerely, Leonard and Deborah Urban More
by The Urban Family
Verified CustomerEmployees Worked With
July 14, 2019
Great customer service! Ken was great! He took the time to explain everything thoroughly, was extremely professional and very patient! I would definitely recommend him to any Ken was great! He took the time to explain everything thoroughly, was extremely professional and very patient! I would definitely recommend him to any if my friends or family without hesitation!! More
by jm61
Employees Worked With
July 11, 2019
Fun and Enjoyable! Working with Robert, Christopher and Bob at Metro Toyota was a pleasurable experience. Robert's personality was fun and non pushy. The deal was quic Working with Robert, Christopher and Bob at Metro Toyota was a pleasurable experience. Robert's personality was fun and non pushy. The deal was quick and painless. Thank you for the wonderful experience. More
by Funandenjoyable
July 11, 2019
Great service everyone helpful knowledgable and friendly. Gabriel Melendez is a great employee and gave me all the information needed and explained thoroughly. Grea everyone helpful knowledgable and friendly. Gabriel Melendez is a great employee and gave me all the information needed and explained thoroughly. Great Asset to Toyota More
by NITO1976
July 11, 2019
Fantastic service. Incredible prices. Professional staff. Robert Saponari and his team at Metro Toyota did an incredible job finding me the right vehicle. Not only is he extremely knowledgeable about all of t Robert Saponari and his team at Metro Toyota did an incredible job finding me the right vehicle. Not only is he extremely knowledgeable about all of the vehicles in his lot, he also walked us through the entire sale every step of the way. If you're looking for top-notch professionalism, a no pressure sales environment, and the best pricing around -- look no further than the Metro Toyota team. I recommend them to all of my friends and family and consider myself a lifetime customer. More
by AnthonyV
July 11, 2019
Just Awesome I can not say enough about Metro Toyota and the personalized customer service we receive working with Cap! Cap goes above and beyond and ALWAYS with a I can not say enough about Metro Toyota and the personalized customer service we receive working with Cap! Cap goes above and beyond and ALWAYS with a positive no bull crap approach. He truly is one of a kind and makes purchasing a car very easy without ever pressuring you. Thank you Cap! You’re the best!!! More
by Monica
July 10, 2019
I am pleased with my used car buying experience. I found a used Corolla on line in my price range. Ken Konopka was the first person to greet us at Metro and I am glad he did. He kept in communicati I found a used Corolla on line in my price range. Ken Konopka was the first person to greet us at Metro and I am glad he did. He kept in communication with me while the vehicle was being serviced so we could be the first customers to test drive it. He was very conscientious and followed through with notifying me when the car finally became available. Ken was also a pleasure to work with and accommodated both me and another customer simultaneously. I also am glad to see how well the car was serviced before it was made available to me. More
by ACAROLORR
Employees Worked With
July 10, 2019
I always leave knowing I made the right choice! Through leases and purchases over the years, I have exclusively dealt with Cap because he is friendly, honest, funny...and he knows his xxxx. I just w Through leases and purchases over the years, I have exclusively dealt with Cap because he is friendly, honest, funny...and he knows his xxxx. I just went from a lease to purchasing a used RAV4. Working with Cap made the transition easy and stress free. He is the best! More
by SueScap
Employees Worked With
Gary "CAP" Capper
July 09, 2019
Painless Purchase Was dreading the car buying process. But within a couple of hours was driving in the car I wanted at the price I could afford. Salesman was great, dir Was dreading the car buying process. But within a couple of hours was driving in the car I wanted at the price I could afford. Salesman was great, direct to the point, no gimmicks and very thorough going through all the cars features. Made the process easy and couldn't be happier with my new car. Would recommend to friends and family. More
by rziemnik
Employees Worked With
Robert Saponari, RICK ZAMBRANA
July 09, 2019
Effective but expensive. Misdiagnosed tire condition. Oil change and tire rotation very costly compared to Firestone and Conrads. Misdiagnosed tire condition (sidewalls no longer good). Returned to Con Oil change and tire rotation very costly compared to Firestone and Conrads. Misdiagnosed tire condition (sidewalls no longer good). Returned to Conrads who removed screw in tire and patched tire with assurance it is safe to drive on. No charge service from Conrads here. Bought tires there in 2016. More
by JMBLEECE
Employees Worked With
