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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
November 29, 2018
Second Trip An honest error was made by a service technician which was corrected at no charge. I was glad I returned to service with my car's issue. Thank you t An honest error was made by a service technician which was corrected at no charge. I was glad I returned to service with my car's issue. Thank you to everyone for your kind attention! More
by sjones25
Verified CustomerEmployees Worked With
Maggie Colan
November 28, 2018
Pleased with our new car purchase experience Our sales associate (Jim Greenfield) was very knowledgeable about the various Camrys we were considering, and we appreciated his "no pressure" present Our sales associate (Jim Greenfield) was very knowledgeable about the various Camrys we were considering, and we appreciated his "no pressure" presentation. We had some specific requirements with regard to options and color and he was able to show us several cars that met our needs. After we purchased the car we wanted, he spent quite a bit of time explaining how the car operated and all of the electronic features since we had not bought a new Toyota since 2000. The associate (Jeremy McClish) that handled our cash transaction and the accompanying paperwork was also very professional. More
by mini7582
November 28, 2018
Great experience at metro toyota We bought a used car at metro toyota. Our salesman Cap was very knowledgeable and showed us a lot of options in our price range. It was a pressure f We bought a used car at metro toyota. Our salesman Cap was very knowledgeable and showed us a lot of options in our price range. It was a pressure free experience and we left with a great car for us. More
by esw123
Employees Worked With
Gary "CAP" Capper, Jim Campo
November 28, 2018
80,000 Miles maintenance I have been extremely satisfied with my 2013 Toyota Corolla and the service I receive at Metro Toyota! My car has been a reliable mode of transportat I have been extremely satisfied with my 2013 Toyota Corolla and the service I receive at Metro Toyota! My car has been a reliable mode of transportation since date of purchase. More
by RATS44145
Employees Worked With
November 28, 2018
Average Oil change and rotation done as expected but no car wash or other extras you get when you first purchase a vehicle. Transactional experience. Averag Oil change and rotation done as expected but no car wash or other extras you get when you first purchase a vehicle. Transactional experience. Average. Expect a little more for price. More
by relrick1
Employees Worked With
Maggie Colan
November 28, 2018
Took good care of us Cap worked hard to get me the most value for my trade in and worked to make my payments work for me! Very happy with the experience. Thanks again Cap! Cap worked hard to get me the most value for my trade in and worked to make my payments work for me! Very happy with the experience. Thanks again Cap! More
by Camunategui
Employees Worked With
Gary "CAP" Capper
November 28, 2018
ALL CAPPED OUT!! worked with Cap - he is a real nice guy - genuinely cared about us - and helped us a great deal! - Jim was very helpful with the paperwork worked with Cap - he is a real nice guy - genuinely cared about us - and helped us a great deal! - Jim was very helpful with the paperwork More
by Screen Name
Employees Worked With
Gary "CAP" Capper, Jim Campo
November 27, 2018
Toyotally Awesome! Took my car in they made repairs keep me aware of what was going on and provided great customer service! In and out in no time! Took my car in they made repairs keep me aware of what was going on and provided great customer service! In and out in no time! More
by tthomas_43
November 27, 2018
Great service Had my first experience with Metro Toyota Service department for my 5,000 mile SUV check. Prompt, friendly service, efficient and quality work. Would Had my first experience with Metro Toyota Service department for my 5,000 mile SUV check. Prompt, friendly service, efficient and quality work. Would recommend. More
by Lyndia
Employees Worked With
Jeff Scharbach, Maggie Colan
November 26, 2018
Great dealership Just leased a 2018 Tacoma trd sport and love it. The staff made it easy and quick. Got exactly what I wanted. Second car leased from metro and couldn’ Just leased a 2018 Tacoma trd sport and love it. The staff made it easy and quick. Got exactly what I wanted. Second car leased from metro and couldn’t be happier. More
by Kasper1995
