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Victory Toyota of Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.8
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,549 reviews

May 14, 2023

I had an excellent experience and the employees were super helpful. My car came even sooner than expected which was great!! More

by evangelder00
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Were glad everyone gave you a great experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

May 14, 2023

It was a great experience working with the staff of Metro Toyota. They were gracious, professional and prompt in their dealings. Especially, it was a pleasure to work with Anastasia! More

by Jagatwal10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
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May 16, 2023 -

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

May 13, 2023

Hola ben hoy a recoger mi nuevo Toyota ciena con super Edgar10 recomendado para los ispanos en Cleveland More

by emer.aguilar.95
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
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May 16, 2023 -

Victory Toyota of Brook Park responded

Emer, Gracias por el negocio. Nos alegra saber que tuvo una experiencia de 5 estrellas. Edgar estará encantado de ayudarte si necesitas algo más. Thank you for the business. We are happy to hear that you had a 5 star experience. Edgar will be happy to help you if you should need anything else.

May 13, 2023

My experience at Metro Toyota exceeded my expectations. I will happily recommend metro toyota to anyone on the market for a new car. More

by timothyscv85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2023 -

Victory Toyota of Brook Park responded

Timothy, Your recommendation of Ken and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

May 12, 2023

I love my car. Mike and Chad help me find the car I was looking for at the price I could afford. The car looked amazing when I picked it up and all repairs were don More

by Debbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

Victory Toyota of Brook Park responded

Debbie, Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are glad that Mike and Chad's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 12, 2023

Good She did a good. The service was great. They also washed the car which was much appreciated. More

by fbering@hotmail.com
Recommend Dealer
Yes
Employees Worked With
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SUSAN BOTTORF
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May 15, 2023 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 12, 2023

Best service ever! Honest and realistic, also really fair prices. Not pushy at all, answered all of my questions and made sure that I was happy with my car. More

by amag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider
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May 16, 2023 -

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well. Aaron works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

May 12, 2023

Ryan and Chad were extremely helpful and efficient. They went above and beyond to help! More

by TOMMY.HOPSON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzi Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2023 -

Victory Toyota of Brook Park responded

Tommy, Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

May 12, 2023

The only thing was, that, Dawn only sent our applications to 2 lenders, possibly, I could have received a better rate, considering our high credit score. More

by NURSEROBERTA1955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider
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May 13, 2023 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

May 11, 2023

Anastacia, Ryan and Christopher are great the help and the process was fast and easy. It made us feel like we was family. Thank you 😊 More

by LIZSANTI0681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
Report | Print
May 11, 2023 -

Victory Toyota of Brook Park responded

What an outstanding review! Anastasia and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what made you feel like family. Thank you tremendously for your positive feedback, and we look forward to your next visit!

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