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Victory Toyota of Brook Park
Brook Park, OH
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,561 reviews
November 21, 2018
recent experience Very,good service prompt and priced fairly. Nor a long wait time. Waiting area clean and spacious. Internet access and refreshments. What more can Very,good service prompt and priced fairly. Nor a long wait time. Waiting area clean and spacious. Internet access and refreshments. What more can I say! More
by KWOJCIAK500
Verified CustomerEmployees Worked With
November 21, 2018
Good experience I had a good time at this dealership,every question I had was answered and explained,everything went smoothly and fast,nice friendly personnel,free co I had a good time at this dealership,every question I had was answered and explained,everything went smoothly and fast,nice friendly personnel,free coffee More
by romanman31
November 21, 2018
patronizing I went in for my 6-month service and had 2 other concerns which were that the front passenger heated seat stayed on low, even though it was set to off I went in for my 6-month service and had 2 other concerns which were that the front passenger heated seat stayed on low, even though it was set to off and that the heated seats did not seem to warm up nearly as much as my Sienna. at first, the service rep was convinced that it was an aftermarket issue as the Highlander doesn't offer heated seats as a feature. after convincing her else wise, she made the note. when I got the Highlander back, they said they could not duplicate the seat issue (even though as I drove away, I was able to reach over and feel heated spots). In addition, it was stated that the seats were heating properly. I feel this was a cop out as the seats do heat, just minimally. I felt that the rep did not take my concerns seriously and was patronizing to boot. These are not my first Toyota heated seats, I know how they are supposed to work! More
by bfdmickey
Employees Worked With
can't recall her name.
November 20, 2018
Great salesman I want I'm looking for a smaller vehicle then I bought because I didn't think that I could afford it. The whole team worked it out so that I could get I want I'm looking for a smaller vehicle then I bought because I didn't think that I could afford it. The whole team worked it out so that I could get the car that I wanted and able to afford the monthly payment. Everybody went above and beyond to help me and I am very pleased with the purchase. More
by Lbg
November 20, 2018
Excellent Information & Service Tony provided me excellent information on the several cars that I was considering and assisted me in making the best choice for me. Outstanding exper Tony provided me excellent information on the several cars that I was considering and assisted me in making the best choice for me. Outstanding experience from beginning to end. More
by DEBRA_REDDISH
November 20, 2018
Con Nuevo auto! Vine a metro Toyota con superedgar para cambiar mi carro para Otra suv 4x4 .. Ahora si estamos listos para la nieve de ohio.. gracias a superedgar10 Vine a metro Toyota con superedgar para cambiar mi carro para Otra suv 4x4 .. Ahora si estamos listos para la nieve de ohio.. gracias a superedgar10 More
by Toyota123
Employees Worked With
Edgar Arevalo
November 20, 2018
2018 Camry Gary "CAP" Capper helped me decide and find the right car for my family. He was a pleasure to work with and I didn't feel pressured to buy any partic Gary "CAP" Capper helped me decide and find the right car for my family. He was a pleasure to work with and I didn't feel pressured to buy any particular vehicle. More
by Fisher77
Employees Worked With
Gary "CAP" Capper
November 20, 2018
Quick, knowledgeable, and personable This was my first time ever car shopping, after checking out other dealerships and other makes and models I knew I wanted a Toyota. I was scared, tire This was my first time ever car shopping, after checking out other dealerships and other makes and models I knew I wanted a Toyota. I was scared, tired, and frustrated with both the process and other dealers. Robert Saponari was a breathe of fresh air, I told him my budget and what I wanted, he talked me through the process and didn't try and sell me anything I didn't need. He made me laugh, he made me feel secure, and when he handed me my keys he made me cry. Wonderful experience at Metro Toyota, wish I would have went to them first and saved myself the stress of shopping around. More
by Orangepeels4all
Employees Worked With
Robert Saponari
November 19, 2018
Tony best salesman I was sold the Corolla 2019 by Tony, he is a very professional salesman. He took his time explaining the entire process of purchasing a new car. I was sold the Corolla 2019 by Tony, he is a very professional salesman. He took his time explaining the entire process of purchasing a new car. More
by Nael95sh
Employees Worked With
November 19, 2018
oil change the staff is always pleasant and the waiting is never to long, however when I got my oil changed this past Saturday, when I went to get in my car I no the staff is always pleasant and the waiting is never to long, however when I got my oil changed this past Saturday, when I went to get in my car I noticed it had not been washed, but the other cars waiting to get picked up, had been. Then when I reached for my door handle, there were black greasy fingerprint marks on the door handle. That did not make me happy. I will still go back for service, I;m hoping this was a one time mistake. More
by maria
Employees Worked With
Sarah Byrne
