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Victory Toyota of Brook Park
Brook Park, OH
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,555 reviews
November 20, 2018
2018 Camry Gary "CAP" Capper helped me decide and find the right car for my family. He was a pleasure to work with and I didn't feel pressured to buy any partic Gary "CAP" Capper helped me decide and find the right car for my family. He was a pleasure to work with and I didn't feel pressured to buy any particular vehicle. More
by Fisher77
Employees Worked With
Gary "CAP" Capper
November 20, 2018
Quick, knowledgeable, and personable This was my first time ever car shopping, after checking out other dealerships and other makes and models I knew I wanted a Toyota. I was scared, tire This was my first time ever car shopping, after checking out other dealerships and other makes and models I knew I wanted a Toyota. I was scared, tired, and frustrated with both the process and other dealers. Robert Saponari was a breathe of fresh air, I told him my budget and what I wanted, he talked me through the process and didn't try and sell me anything I didn't need. He made me laugh, he made me feel secure, and when he handed me my keys he made me cry. Wonderful experience at Metro Toyota, wish I would have went to them first and saved myself the stress of shopping around. More
by Orangepeels4all
Employees Worked With
Robert Saponari
November 19, 2018
Tony best salesman I was sold the Corolla 2019 by Tony, he is a very professional salesman. He took his time explaining the entire process of purchasing a new car. I was sold the Corolla 2019 by Tony, he is a very professional salesman. He took his time explaining the entire process of purchasing a new car. More
by Nael95sh
Employees Worked With
November 19, 2018
oil change the staff is always pleasant and the waiting is never to long, however when I got my oil changed this past Saturday, when I went to get in my car I no the staff is always pleasant and the waiting is never to long, however when I got my oil changed this past Saturday, when I went to get in my car I noticed it had not been washed, but the other cars waiting to get picked up, had been. Then when I reached for my door handle, there were black greasy fingerprint marks on the door handle. That did not make me happy. I will still go back for service, I;m hoping this was a one time mistake. More
by maria
Verified CustomerEmployees Worked With
Sarah Byrne
November 18, 2018
Sienna Van Purchased a used certified Toyota Sienna van from Metro Toyota. My husband and myself were very happy with our salesman Gary “Cap” Capper. He was kn Purchased a used certified Toyota Sienna van from Metro Toyota. My husband and myself were very happy with our salesman Gary “Cap” Capper. He was knowledgeable about the vehicle. Answered all of our questions. We didn’t feel pressured at all. It was a very smooth transaction. Jim Campo was very nice and pleasant during the purchasing of the van. I will recommend Metro Toyota to my family and friends. Sincerely, Rick and Barb Bocek More
by New Franklin
Employees Worked With
Gary "CAP" Capper, Jim Campo
November 18, 2018
Excellent customer service! I live 3 minuets from another dealership. I come to metro because they have always treated me with respect and have been extremely honest. This is so I live 3 minuets from another dealership. I come to metro because they have always treated me with respect and have been extremely honest. This is sometimes hard to find at other dealers. Robert has leased me several cars and it is because of him I return. Thanks Robert for your honesty and for just being you! You are a great guy and I will return!! Kathy More
by KPRITCHETT772
November 17, 2018
Speedy & thorough Always please with the prompt professional service. I highly recommend Metro Toyota Service. My appointment was less time than advised. The informatio Always please with the prompt professional service. I highly recommend Metro Toyota Service. My appointment was less time than advised. The information was thorough & precise More
by MRS.BILL431
Employees Worked With
I didn’t remember the name but he was great
November 16, 2018
Helpful and Quick Got me the vehicle I wanted for a good price. The whole process took about 2 hours between seeing the vehicles available and working with the other st Got me the vehicle I wanted for a good price. The whole process took about 2 hours between seeing the vehicles available and working with the other staff. More
by prm15
Employees Worked With
Elivelisse Delgado
November 16, 2018
car service I have been a customer of Metro Toyota for about 18 yrs. My last Toyota had over 150,000 miles when I decided to give it to a family member and buy m I have been a customer of Metro Toyota for about 18 yrs. My last Toyota had over 150,000 miles when I decided to give it to a family member and buy myself a new one. The service is always top-notch!!! The employees are extremely friendly and make you feel very much at home. The service department is extremely helpful and extremely honest about whatever needs or does not need to be done. More
by gg1000
Employees Worked With
I can't recall who I have dealt with in the past 18 yrs. but I can say that they were all wonderful.
November 16, 2018
Scheduled Professional and timely Metro Toyota is continually doing a excellent job! Everyone very nice. The faculty is clean. Waiting area has coffee and bakery. Ramona is a kin Metro Toyota is continually doing a excellent job! Everyone very nice. The faculty is clean. Waiting area has coffee and bakery. Ramona is a kind, knowledgable person. She has been the best salesperson I ever had to work with. Highly recommend her. More
by CORRINECLINK
Employees Worked With
