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Victory Toyota of Brook Park
Brook Park, OH
7,546 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,546 reviews
October 04, 2018
Tire transducer not defective I brought my 2010 camary in for an oil change and to check the tires since I was getting a low Air warning on the dash. Oil change went well but th I brought my 2010 camary in for an oil change and to check the tires since I was getting a low Air warning on the dash. Oil change went well but the low warning on Air Pressure was not diagnose correctly. The mechanic indicated that the pressure was about 29 psi but he could not add any air to the tire stem and indicated that the transducer in the tire was defective. The service rep indicated that would cost about $200 to replace. I did not have it replaced but did take it to another shop that I go to and they had no problem pumping the tire up to spec which cleared the warning light. I am very disappointed in the dealership and apparently your training. I just purchase a new Avalon several months ago and moved to your facility over another one that is much closer to me because they also misdiagnosed a AC problem and wanted to replace my AC Compressor for over $1600 !!! Here again I took it apon myself to double check it . No problem it only needed a little more Freon and it is still running strong one year later. Because of that I moved to your Dealership. Now I have not much faith in your Mechanics as well as how they are trained. Not sure if I will take my 2010 back to you for future repair. . More
by PATENAONE
Verified CustomerEmployees Worked With
Maggie Colan
October 03, 2018
Customer service is excellent I just purchased my fourth car from Metro Toyota. Sam Ibrahim was my sales person and he was just great. He was so knowledgeable about the cars and al I just purchased my fourth car from Metro Toyota. Sam Ibrahim was my sales person and he was just great. He was so knowledgeable about the cars and all the features. He was a joy to work with. I keep coming back to Metro because of the excellent sales team and the customer service. I feel I got a very good deal on my new Rav4. More
by LBYERS1
Employees Worked With
October 03, 2018
Great service! I brought the car into Metro Toyota because one of the lights on the dash was telling me there was a problem. They dealt with it efficiently and effe I brought the car into Metro Toyota because one of the lights on the dash was telling me there was a problem. They dealt with it efficiently and effectively. Great service! More
by SL
October 03, 2018
I highly recommend Metro Toyota Brookpark It was an excellent experience, good information provided, good explanations and really friendly people. And the best of all, it was a quick process s It was an excellent experience, good information provided, good explanations and really friendly people. And the best of all, it was a quick process since the beging to the end. At the end I had an explanation of all the features/set ups of the car, which I think is great... More
by edgar_roch2003
October 03, 2018
Edgar Arevalo was an EXCELLENT and very PROFESSIONAL Dealer I just purchase my second car from Metro Toyota. EDGAR AREVALO was my sales person and he was very patient, kind and GREAT person to share my need. He I just purchase my second car from Metro Toyota. EDGAR AREVALO was my sales person and he was very patient, kind and GREAT person to share my need. He is a very dedicate and professional sale person. And Thank you METRO Toyata for having Bilingual employees. The Hispanic community was in urgent need of employees like Edgar Arevalo. More
by HRODRIGUEZ3
October 03, 2018
Wonderful employees and service I have dealt with this dealership for 20 years and the service has always been consistent and I would definitely recommend Metro Toyota to everyone. I have dealt with this dealership for 20 years and the service has always been consistent and I would definitely recommend Metro Toyota to everyone. More
by CAROL47G
Employees Worked With
Most names are not familiar
October 03, 2018
METRO TOYOTA SERVICE 2018OCT02 On October 02, 2018, needed a quick appointment when attempting to change the License Plates on our RAV4 and the top of the bolts broke off. Quickly On October 02, 2018, needed a quick appointment when attempting to change the License Plates on our RAV4 and the top of the bolts broke off. Quickly calling Metro Toyota Service Department, Robin arranged to get me right in. All the staff was courteous and efficient from start to finish. More
by PANTAZOGLOUE
Employees Worked With
October 02, 2018
First Time Leasing I recently leased a new 2019 Toyota. As a first time leasee, I was nervous about the process, and had SEVERAL questions. Tony was patient and answered I recently leased a new 2019 Toyota. As a first time leasee, I was nervous about the process, and had SEVERAL questions. Tony was patient and answered each one with ease. All of the staff I worked with that day were very welcoming, knowledgeable & friendly. I highly recommend Metro Toyota on Brookpark Rd. More
by Shannon_Fin
October 02, 2018
First time purchase was amazing! Our daughter purchased her first car yesterday since graduating college in May. We’re beyond happy with Metro and our salesman Robert. He couldn’t ha Our daughter purchased her first car yesterday since graduating college in May. We’re beyond happy with Metro and our salesman Robert. He couldn’t have been more patient, courteous and went above and beyond to get her the RAV4 she wanted. He spent time going over everything in the SUV before she left the dealership. Robert made purchasing her first car an amazing experience! More
by Khartman28
Employees Worked With
The owner of Metro came over and helped with the purchase also. , Jim Campo, Robert Saponari
October 02, 2018
Fabulous as always! I have been purchasing and leasing vehicles from Metro Toyota for years (don't want to admit how long. I leased a used Lexus a few years ago (still T I have been purchasing and leasing vehicles from Metro Toyota for years (don't want to admit how long. I leased a used Lexus a few years ago (still Toyota family) but continue to service it at Metro Toyota for the quality of their service department and the better pricing than the Lexus dealers. They always know what needs fixing, and only fix what needs fixing and don't ever try to sell you on things you don't need. In two words, Honesty and Integrity, is what I love about Metro Toyota. That is why I live up to their tag line and always send my friends to Metro! More
by MetroToyota's#1Fan
