Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,559 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,559 reviews
October 08, 2018
Nice customer service Very good service make u feel u at home sure u every think about the car u want to buy and the future u have . Very good service make u feel u at home sure u every think about the car u want to buy and the future u have . More
by Nabilturabi
Verified Customer
October 07, 2018
Great service! Thanks for a great service experience! Had an oil chnage, tire rotation and coolant flush done. Never fun to have to pay a lot of money for services, Thanks for a great service experience! Had an oil chnage, tire rotation and coolant flush done. Never fun to have to pay a lot of money for services, but the prices here were reasonable and service is exellent! More
by jmarauder04
Employees Worked With
Maggie Colan
October 06, 2018
Excellent Service! I always return to Metro Toyota for my oil change service. I purchased my 2009 Scion Xb at Metro Toyota. I like that they always do a multi point safe I always return to Metro Toyota for my oil change service. I purchased my 2009 Scion Xb at Metro Toyota. I like that they always do a multi point safety inspection everytime I get my car serviced. The staff is always friendly and professional. They have excellent mechanics and they always perform excellent service. I trust Metro Toyota! More
by DTB
Employees Worked With
Edgar Arevalo
October 06, 2018
routine maintenance appointment Excellent service as usual at my 20,000 mile service appointment. Service was done in a timely manner. Car was ready to be picked up when I was told i Excellent service as usual at my 20,000 mile service appointment. Service was done in a timely manner. Car was ready to be picked up when I was told it would be. More
by franhoots
Employees Worked With
Sarah Byrne
October 06, 2018
Quick and thorough This is by far the best service dept in the city. I would never consider going’anywh else. The people make the departments and at metro, they are the This is by far the best service dept in the city. I would never consider going’anywh else. The people make the departments and at metro, they are the best. More
by Schmiti
Employees Worked With
October 05, 2018
Satisfied We purchased a Highlander!! Our salesmen Sam was very accommodating in our needs and wants for our family. Great customer service all around. I wo We purchased a Highlander!! Our salesmen Sam was very accommodating in our needs and wants for our family. Great customer service all around. I would highly recommend stopping and seeing for yourself. More
by Bella!!
Employees Worked With
October 05, 2018
Awesome Employees! The second I got to metro toyota, I was greeted with a friendly staff. They helped me find the car that would best suit ME, and now I love every secon The second I got to metro toyota, I was greeted with a friendly staff. They helped me find the car that would best suit ME, and now I love every second driving my new corolla. Robert S. went through everything in the car with me before I took it off the lot and now I couldn't be more comfortable driving my new toyota. Every person I worked with was super helpful and answered every question I had. I would definitely recommend metro toyota to everyone! More
by Corollaz
Employees Worked With
Ken Proctor, Rich Holiday, Robert Saponari
October 05, 2018
Awesome Had the best salesman that I have come into contact with in a long time. Very personable. Went over the car with me from front to rear. Explained ever Had the best salesman that I have come into contact with in a long time. Very personable. Went over the car with me from front to rear. Explained everything in detail. Would definitely recommend this dealership to family and friends. More
by Camry lover2015
Employees Worked With
Gary "CAP" Capper
October 05, 2018
Quick and efficient I drove up and was entered into the bay immediately. A service tech came up immediately and took my information. I was than showed to the waiting room I drove up and was entered into the bay immediately. A service tech came up immediately and took my information. I was than showed to the waiting room. A tech came out when the service was complete and explained everything and I was out of there. Quick, easy and painless. More
by lespinal
Employees Worked With
October 04, 2018
ONLY PLACE I GO I don’t trust many car sales establishments, but if I need a car I trust Metro Toyota to not play games with me they try to make sure you’re happy wit I don’t trust many car sales establishments, but if I need a car I trust Metro Toyota to not play games with me they try to make sure you’re happy with your purchase. Cap is a great salesman and all around guy... my only suggestion would be to Co to us to keep the windows of communication clear.. thanks, Metro! More
by NASSAULEAF
Employees Worked With
Gary "CAP" Capper, Jim Campo
