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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,549 reviews

September 04, 2018

Great price, very nice Very nice and knowledgeable about the vehicles. great price compared to other dealerships. Salesman was awesome. He was very accommodating. Great sele More

by Wnite1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Holiday
Sep 05, 2018 -

Victory Toyota of Brook Park responded

Thank you for your nice review of our Dealership! We appreciate your kind words. Thanks again!

September 04, 2018

Very Impressed!!! Absolutely amazing service! They were very upfront with all pricing and worked extremely diligently to get the deal done. I’ve owned many Toyota’s fro More

by ToyotaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Proctor, Billy Delancey
Sep 05, 2018 -

Victory Toyota of Brook Park responded

WOW! Thank you for your amazing review and the 5-stars! We appreciate you sharing your experience with us. Thank you again for choosing Metro Toyota and welcome to the family!

September 03, 2018

10K Mile Service The work was done quickly and the salesman (Tony) showed us a few cars since we were in the market to renew another lease soon. He was great to work w More

by kailib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Victory Toyota of Brook Park responded

Thank you Kalib for the excellent feedback of our Sales and Service Departments. We look forward to helping you with your upcoming RAV4 lease. Thanks again for choosing Metro Toyota, we'll see you soon!

September 03, 2018

Easy and stress free Tony has always been a knowledgeable and helpful salesman. Since i lease i come in every few years and he always takes the extra time to find the righ More

by avojtush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor
Sep 03, 2018 -

Victory Toyota of Brook Park responded

Thanks for your kind words and the 5-stars! We appreciate you sharing your Sales Department experience, Tony is great to work with and we are happy you think so too! We hope you are enjoying your new Toyota! Thanks again

September 03, 2018

Excellent experience Pat and Barry are excellent. They make the shopping experience enjoyable in an environment with no pressure on the shopper. Would recommend with no More

by doctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Donnelly
Sep 03, 2018 -

Victory Toyota of Brook Park responded

Thank you for the "Excellent", 5-star review! We appreciate you sharing your feedback and we hope you are enjoying your new Toyota!

September 03, 2018

Good Cars at Excellent Prices The dealership was excellent. The details to customer service was great We dele with Mike English who provided us a no pressure experience to buying More

by spidermanjlj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2018 -

Victory Toyota of Brook Park responded

WOW...Thanks for the great review and the 5-stars! We appreciate you sharing your car buying experience. Mike is great to work with, and we are happy you think so too! We hope you are enjoying your new ride and thanks again for choosing Metro Toyota.

September 03, 2018

Awesome Experience Cap and Jim were very easy to work with and very personable. I never felt like I was being pressured into buying anything. They were honest and upfr More

by cjs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Jim Campo
Sep 04, 2018 -

Victory Toyota of Brook Park responded

WOW! Thanks so much for the awesome review! We appreciate you taking the time to share your experience with us. We are happy you had such a positive experience working with Cap & Jim, they are both great to work with. Thanks again for your feedback. We are thankful for customers like you!

September 03, 2018

Aaron is wonderful to work with to purchase our new car! We've recommended him to others who are looking to buy. He's a great salesperson. More

by DMCPHER57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind words and the fantastic review! Aaron is great to work with and we are delighted you think so too! We hope you are loving your new ride and want to thank you again for choosing Metro Toyota!

September 03, 2018

recall and service Your friendly staff and the recall and service took less time than you originally told me. The recall and service was what I expected. Excellent! More

by SHARTK215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Campo, Sarah Byrne
Sep 04, 2018 -

Victory Toyota of Brook Park responded

Thanks for the excellent review... and the 5-stars! We appreciate your feedback.

September 02, 2018

Really happy we stopped! So impressed with Elivelisse! She was so knowledgeable about the vehicle I was choosing. Honestly, there was no question she couldn’t answer and patie More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elivelisse Delgado
Sep 03, 2018 -

Victory Toyota of Brook Park responded

Thanks Marie! We are happy you had a great experience while working with Elivelisse, she's great! We hope you are enjoying your new Toyota and thanks again for the great feedback!

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