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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
August 27, 2018
Happy to be there I found my car on the first sight! My friends and I all love it! It’s incredibly fabulous. Kosta is helpful though a little bit serious. I’m happy I found my car on the first sight! My friends and I all love it! It’s incredibly fabulous. Kosta is helpful though a little bit serious. I’m happy I went to Metro Toyota. And everything there makes my purchase MUCH easier than my expectations. More
by RealllllJ
Employees Worked With
Kosta Papagianis
August 27, 2018
Great service! Hi all! I had my Highlander in last week for it's 20K mile service. I had an appointment at 3pm. They services the vehicle, washed the exterior & Hi all! I had my Highlander in last week for it's 20K mile service. I had an appointment at 3pm. They services the vehicle, washed the exterior & had me out of there in about 45 minutes. Good deal all the way around. Nice dealership! More
by BRADINSKY
Verified CustomerEmployees Worked With
Devin Rupert
August 27, 2018
2018 Tacoma came in with 3 concerns left with 4 $40,000.00+ Tacoma 1 asked about transmission software upgrade that I read about on Tacoma Owners website. Gave the upgrade numbers at check in de $40,000.00+ Tacoma 1 asked about transmission software upgrade that I read about on Tacoma Owners website. Gave the upgrade numbers at check in desk-was told that if Toyota didn't send it directly to me there wasn't an upgrade-ok 2 PCS dashboard light has gone off a handful of times. Was informed after diagnostic, no codes were thrown. Well there is something wrong or it wouldn't come on. Caught part of an alert that there was a problem with the forward camera. Could it be moisture problem, camera problem- not happy 3 drivers side headrest won't stay completely down. passenger headrest does! was informed that is the way it is-really 4 It would have been cool if service had reset my " maintenance required" alert. Am I asking too much? More
by lilydlab
Employees Worked With
Devin Rupert
August 26, 2018
Best car buying experience ever! We asked Cap to look for a specific Toyota for us. He found the perfect 4Runner. He knocked it out of the park! We absolutely love it and the whole We asked Cap to look for a specific Toyota for us. He found the perfect 4Runner. He knocked it out of the park! We absolutely love it and the whole buying experience was seamless. We were in and out of the dealership in no time at all. We have bought several cars from Cap and will call him again the next time we need another car. More
by paiged
Employees Worked With
Gary "CAP" Capper
August 26, 2018
"Best salesmanship I ever dealt with." Gary Gapper was very informative and helpful. He made me feel at ease with buying my first truck. "No frills, kind of guy". Just the way I like it. Gary Gapper was very informative and helpful. He made me feel at ease with buying my first truck. "No frills, kind of guy". Just the way I like it. More
by tacomeguy
August 25, 2018
Toyota highlander Billy delancey did a fine job representing metro toyota. The overall experience was a tribute to his hiring manager. Hope to have many years of great Billy delancey did a fine job representing metro toyota. The overall experience was a tribute to his hiring manager. Hope to have many years of great service More
by Tomn
August 25, 2018
Excellent Edgar is great person who seems very knowledgeable about his job, in my opinion he does his best to help his customers and they can chose the best opt Edgar is great person who seems very knowledgeable about his job, in my opinion he does his best to help his customers and they can chose the best option for them. Also he is good using his bilingual skills to support Spanish speakers. More
by Daniel Torres
Employees Worked With
Edgar Arevalo
August 25, 2018
Made a painful process so easy! I detest the car buying process but from the moment we met CAP, we felt at ease. He was easy to talk to, not aggressive in his tactics, and was so eas I detest the car buying process but from the moment we met CAP, we felt at ease. He was easy to talk to, not aggressive in his tactics, and was so easy to work with. The rest of the staff was great as well. We never felt pressured and felt we walked away with the car we wanted at a fair price. Would totally go back to Metro and more specifically CAP for future car purchases! More
by Heather926
Employees Worked With
Dan Schneider, Gary "CAP" Capper, Jim Campo, Darlene Lambert
August 24, 2018
Renee Getal was very helpful not pushy-and very patient with Renee Getal was excellent and assisting me with choosing the PRius which suits my needs. Also I was trading in a 2011 PRius and she was excellent w Renee Getal was excellent and assisting me with choosing the PRius which suits my needs. Also I was trading in a 2011 PRius and she was excellent with all the paperwork and explanations. More
by Marilyn Schlage
Employees Worked With
Renee Getal, Adam Lukasik, Cory Wohlford
August 24, 2018
My new Camry It was a pleasure dealing with Ken. He was professional, friendly, and very helpful. I am very happy with my purchase! She's a beauty! It was a pleasure dealing with Ken. He was professional, friendly, and very helpful. I am very happy with my purchase! She's a beauty! More
by gorman, carol
Employees Worked With
